My dogs are like my kids. I have received great customer service each time I've been in. Noel was extremely helpful when setting up boarding reservations. The tech (forgot his name) that's been there 20 years I believe, is always friendly and smiling. I'm very worried about boarding them for the next 4 days because they are both rescue dogs who lived several years in a kennel. They haven't been boarded since I adopted them 3 years ago. The hospital boarding facilities are very basic but I hope they acclimate alright and will be okay to board there for the foreseeable future. I will update my review once I pick them up and get a report on their overall experience. Overall thus far, my experiences with FAH have been good ones. I never have to wait long after checking in either, which is always nice! read more

We moved to Fallbrook after years of having an excellent vet in Pasadena. This hospital appears a tad worn down--but do not judge a book by the cover. It is excellent and I would not hesitate to recommend them. Helpful staff, good doctors, reasonable prices. They have compassion and also serve as sort of an informal lost dog center. My family has found 3 dogs in the last 2 years and they have been great at sorting out the owners. Speaking of compassion: we had to euthanize our 15 year old golden retriever Rusty last August. It was stressful and we false started several time--all the while the hospital staff stood ready and was flexible and respectful. In the end, in a bit of a rush because his health suddenly turned: we put him to sleep there and they handled it beautifully, promptly and he passed with dignity. I only did not give them a 5th star because the ashes of our dog were returned to them and they forgot to call us for 7 days. Still, no one is perfect and they apologized, so I would not hesitate to use them In fact, just today--they handled a small item with our young retriever Milo. And so it goes. read more

I just saw another review where it's just like my case and my animal ended up suffering and died a horrible agonizing death because of this receptionist b****! I'm filing a complaint with the better business bureau and I wanted to leave reviews on yelp too and that's when I saw others reviews that resembled my story. My mini piglet swallowed something and we were staying across the street at the country inn because our new place wasn't ready till tomorrow. Well we just drove her across the street and she was gushing blood and suffering and the lady said "oh no we don't do pigs!" And I said "please just put her down shes suffering." And she said no that there wasn't even a technician there when it was early in the afternoon so I knew that was bullshit. She said the nearest exotic animal place was in Escondido so we drove her thirty minutes away and she gushed blood and suffered screaming the whole time and died before we got there. I literally want to sue them because she made my piglet suffer an awful and horrible death and the receptionist should honestly die and go to hell for what she did! She has no emotional attachment to animals and is in the wrong profession. I think she's just pissed off because she only makes a few dollars over minimum wage or most likely just minimum wage an hour and is in her late fifties early sixties! This hospital is going down! If it's the last thing I do I'll make sure that it happens! And yelp needs to fix this S*** where they make u at least leave a one star rating in order to even leave a review ! read more

We just moved here from San Diego and my little Frankenstein hurt his paw. After checking the reviews, I decided this was the place to take him. Dr Pyne, Denise at the front desk, to Nicole and the rest of the staff are very professional and personable. Frankie was in allot of pain but they calmed him down, gave him something for the pain and took an Xray. Somehow he managed to brake one of his little toes. They put it in a splint, wrapped it up and we were on our way. I can't say enough of how frankie and I were taken care of. I highly recommend Dr Pyne at Fallbrook Veterinary Hospital. Tell them Frankenstein sent you. read more

i have been going to fbk vet for almost the 26 years we have been in fallbrook. i liked dr. pine, but the service was really never that great. now that the new doctors are there i will never go back. i took my dog in to get her glands emptied. she is a 50 lb english bull terrier. instead of just doing it while she was standing on the floor, they picked her up and threw her up onto the grates over the sink. they broke 3 of her toe nails so badly that they were bleeding. not only did they not take any care to fix this, they about scared her to death. i will never go back to that vet hospital. the service is horrible and the customer service is horrible and they are horrible to the animals. read more

Made appointment for my cat who suddenly stopped using litter box, I suspected a urinary tract infection. Denise was awesome and scheduled a same-day appointment. I was scheduled to work so asked if it would be a problem for my roommate to take her in. Denise assured me that would be fine. I have taken both my cats to this vet before for other illnesses. They were always seen by a female doctor who was very nice. This time my cat was seen by Dr Laubach who was not very compassionate. He didn't appreciate that I (the owner) wasn't there and told my roommate he didn't want to have to explain things a thousand times. His immediate opinion based on his 30 years experience was that it was a behavioral issue and went so far as to suggest I make her an outside cat, not an option since I live in an area of Fallbrook where coyotes enjoy outside cats for snacks. My roommate was preparing to just walk out and take my cat to another vet, but the vet's assistant Jorge was very nice and offered/suggested lab work to rule out the UTI. The following day, results confirmed UTI/bacterial infection and antibiotics were prescribed. After this horrible experience, I will not be risking another episode with Dr Laubach and will be finding another vet for my pets' future medical needs. read more

First visit with our new puppy today. Refreshing to not receive "the hard sell" on services that aren't necessary. All questions and concerns addressed, got what I needed/requested. Heartwarming to walk in and see a hand made sign welcoming all the pets, by name, on the schedule today! Will definitely recommend Fallbrook Animal Hospital. The staff was professional and very sweet. Why not 5 stars you ask, well, no one is perfect, but they are super close! read more

While this hospital did a good job in the past the last two visits have forced me to find another vet. I had to have my room mate take my dog in and the doctor decided to perform unauthorized and unrequested procedures that had NOTHING to do with why my dog was taken in. He WAS HIT BY A CAR and the doctor was more concerned about fleas and he being underweight. Test were just done for those as my dog was recently adopted and we have had many challenges getting him healthy. No bill was provided and then today the staff was so rude. I am not sure why the doctor did not read the file to know he was reordering test or why I am being charged for services I neither authorized or asked for. HORRIBLE and UNETHICAL SERVICE twice equals me finding someone else to trust with my dogs health. read more

One of the front desk staff was not very friendly. The wait time is long too. On two occasions, the prices I got quoted on the phone were not the prices I got stuck with after surgery or boarding. They tacked on extra costs which were not discussed before the procedure or boarding, nor did they make sense. And nothing out of the ordinary occurred during surgery or boarding to warrant this. They seem reasonablably priced up front but then the added fees make it just as expensive as going to Alvarado Animal Hospital and I'd rather get the better service. While Dr. Pyne was a very nice doctor, I am not impressed with the long wait, rushed service, or pricing. read more

never take your dog to this place they are butchers,I took my baby Maltese there to have his teeth cleaned when I returned to pick him up they had removed 8 of his teeth.One year before our vet in Washington said that he had very good teeth and my wife said he had a little tartar so lets have them cleaned,we did not ask to have them call us if they needed to remove a tooth,that was our stupidity.Never trust a vet you do not know,ask first or at least go to YELP.I hate this place,it is only money they do not care about your dog.Good Luck read more

As a new resident of Fallbrook I used Yelp to find a a recommended Vet in the area of our new home. Unfortunately the reviews lead me to Fallbrook Animal Hospital and Dr. Ann King who has little interest in her customer but rather how fast she can get you to the cashier. I brought my dog in to have his ear looked at for an ear infection - he was diagnosed with allergies, given a shot without my consent and then the male tech shaved his ears which left him with two cuts and razor burn - 9 hours later he is still shaking his head in discomfort. I will gladly drive 45 minutes back to our old vet to receive professional care. FYI that was at a cost of $131.00 and at no time was cost discussed with the customer - ME. read more

I called this hospital at 5:14 PM on a Friday with an emergency with my dog. Their hours state they are open until 5:30. After I explained the problem with my dog, the man who answered the phone said "ah, dude, we're closed, our doctor left already." That's it. No offer of where else to take my dog or any contact info. I had to try to pull info from him and all I got was "go to the hospital in Temecula". Won't call or go here again. read more

Great attentive service, friendly staff and reasonable prices. We will be coming back as needed for our new puppy.

Update on April 2014: It seems Dr.Pyne has passed. :( I have not seen the new vet here (nor will I ever) since I moved out of the area and have found another great vet. So, I can't say how the care is now with the new vet. My original review remains below. Ok, I went in here thinking Dr.Pyne was a hot young Irish man, based on the review before mine. Good thing I didn't come here for that because he is an older man with white hair ;) I am very impressed with the service we received here! The receptionist, Nicole, was sweet as can be. She gave us all the attention and care we needed. I felt very well taken care of. She went above and beyond to do her job well and make sure the staff and I were on the same page with my beliefs in care. Within the first few minutes we met with Dr. Pyne I thought I had made a mistake. He didn't seem to listen to me very well and was kind of rushing through the visit. However, as the visit continued, my opinion changed completely. I had a huge list of questions which he warmly welcomed. He answered them completely and gave his honest opinion each time. I was very pleased to hear him say that doesn't believe in using medicines too often. He supported the fact that we use a more natural approach with our dog (homemade foods, shampoos, etc.) His staff were all excellent as well. Very kind and gentle with our little dog. I was (embarrassingly) nervous to bring my dog to the vet for the 1st time, but instantly felt at ease here. read more

Took my furry baby here 2 months ago to this clinic and was told he had a mild case of anemia, after running blood work and the visit fee my bill was $210.00 they send me home with some vitimans to give him. I got a call acouple days later and was told over the phone that the blood work came back NORMAL!!!! My dog just had a relapse i called again to let them know what the issue was...the receptionist pretty much told me it was my fault cause i didnt schedule a follow up appt. $49.00! even though i was told he was fine...I had to calm my self down. I called her back again to pick up his blood work and get a second opinion. My dog has IMHA which pretty much needs medication until his blood is back to normal. My baby could have been taking medication for the past two months! Now he is worse. Im so disappointed in this clinic, and the fact that they dont take any responsibility for their mistakes. I pray my baby pulls thru. read more

I came here last spring for an emergency. My 15 year old dog was at his end. I stayed up with him all night to see if I could help him out eating or drinking, unfortunately I knew what my faithful pup wanted/needed. Rest. So in the morning I took him to get euthanized. It was one of the hardest things Ive had to do. The staff here was very helpful and understanding, they gave me all the time I needed before putting him down. It was very quick, within a couple seconds. They handled it very professionally. read more

Love these guys. The staff are true animal lovers and it shows! They are very patient and explain what's going on in a way you are able to understand. Awesome!!!!!!!!! read more

Excellent quality care with professional friendly service by people who do their job well. Highly recommend Fallbrook Animal Hospital and they have seen at least 4 of my animals (dogs at cats so far). Great vet services and available and convenient. read more

I had my first visit today. It was terrific. Friendly, helpful, accurate staff. The vet treating my dog today was Dr. King. Very straight forward, very kind to my timid dog, did not try to push unnecessary treatments or tests. I am so happy I found this clinic. I'll post more after more visits, but I can't imagine going back to the corporate vet the rescue recommended. read more

Had all my animals here in the past. First visit with his Royal majesty King Gary L. Gary - look up Napolean complex and reflect. Avoid this place like the plague. We don't come in for your thoughts opinions or put downs. Used to be a great practice with a fabulous vet. This guy is condescending and as another post says, clearly thinks he is superior. Advice. Shut up and treat the animals. People wonder why others won't go to vets with their pets, maybe its the vet. Other than people walking in off the street I cannot imagine any sustained repeat business. read more

I've used Fallbrook Animal Hospital for almost three years, and I've been very happy with the care and concern for my dog. I'm very particular about veterinarians, and Dr. Laubach is knowledgeable, honest and cares about my dog. He never tries to pad the bill with unnecessary tests or procedures. I feel that he treats my dog the way he would care for his own. There aren't many vets that I would allow to do surgery on my dog--he is one of them. As a bonus, the rates are very reasonable. read more

I have been looking for a vet that is reasonable and close to my home in Fallbrook for a few years. A friend told me to contact Fallbrook Animal Hospital. I have two dogs that have had a few issues. I am happy to say that my dogs were taken care of to my satisfaction. read more

Second appointment here- receptionist (Denise) proceeded to argue with me regarding exam and treatment-extremely rude. I understand miscommunication-what I don't understand is treating customers with a rude, condescending attitude. I am in customer service and would NEVER treat people this way. Not because I would lose my job-which I would-but because I don't treat people (let alone customers) with a total lack of respect. The rest of the staff was great but, I will not be back. By the way my mother had the same experience with the receptionist last year. Thought maybe the receptionist had a bad day and because of the rest of the staff I came back. Will not be returning. read more

Since moving to Fallbrook in the mid 2000's all of my animals have gone there. I have always been treated with courtesy and respect. My animals are treated like they were their animals. The staff know me and my pets. I appreciate their no-nonsense approach. Dr. Laubach is very patient with my pets and me...I like to know everything and all of my options and he has even encouraged me to get second opions on occasion. Our most recent visit put my mind to rest about my large dog and Dr. Laubach was very tolerant of me and my request for xrays. My dog was showing signs of improvement the next day! read more

My dog has been here since he was born wonderful staff Denise and Ubi are awesome always take care of my little guy every time he boards as well as Dr. Gary and Dr. King read more

If I could give less than one star I would. I can honestly say that I've never had a worse experience in any doctor's, veterinarians, etc, office in my entire life.... My Maine Coon cat is very happy to have a summer trim for her long, dense fur. The groomer, seemingly short on time and temper told the manager that I had insisted on going into the backroom with my cat. That was not true. In actuality, I had only asked her if SHE could retrieve for me the small (easily lost) locking pin which keeps the door from opening immediately on my soft cat carrier. I couldn't believe what happened next. The manager came out, told me what the groomer had said and then told me twice "don't need your business anymore." This happened about 3 hours ago and I'm still in disbelief that this happened. read more

We have lived in Fallbrook for a year now and when we arrived needed a veterinarian for our dogs. We looked on google and took a chance with Dr. Laubach. We have taken our dogs there for vaccinations and check ups. Dr. Laubauch has always seemed disinterested and has totally treated us as if we were inferior to him. We took one of of our elderly dogs to him this past week to see if he could give him something for his arthrtis. Again, he spoke to me with total disinterest and seemed to care less. He prescribed Previcox. The technician said to give him a pill per day. Trusting the veterinarian, I gave him a pill and immediately noticed my dog acting different. He was panting uncontrollably and drinking lots of water. I called the vet and told them that I thought the medication was to blame to which he said that it was not. He said that my dog probably had a sensitive stomach and to let him rest and call back the next morning. When we woke up the next morning my dog was worse and died 30 minutes later. When I researched how much Previcox should be given, I learned it was 2.27 mg per lb. My dog weighed 60 lbs and was given a whopping 227 mg per day- enough to kill a horse. My dog was in horrible pain and died of an overdose of Previcox prescribed by this vet. read more