Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

They have every bolt or nut you need. Amazing place. Most impressive non bigbox hardware store I've…read moreever seen.

I'm no expert so their assistance and patience made a world of difference! I really appreciate all…read morethe support they provided to me! Check them out, I think you'll be impressed!

A true lumber yard…read more Quick service and a large inventory. Reasonable prices and great quality. I never hesitate to use them.

Always a pleasant experience. Erica is always happy to…read morehelp. The whole store is just one big happy place. Prices aren't bad either.

Excellent and informed customer service, wide selection hardware, gardening and household needs,…read moreand never had a negative experience in the 5 years I've been shopping there. A1!

Been shopping at HD for long time and seen lots of their help come and go. This is long overdue as…read morethe people Devon (c-service), Danny (pro) and Vickie (cashier) have been there for some time. These three individuals in particular have been so reliable, knowledgeable and committed to helping every time I enter the store on Temecula pkwy. Some employees take control and some employees collect a paycheck. Not everyone is gonna work at HD the rest of their lives and that is OK. Devon, Danny and Vick might not be there 4ever either. What I do know is if I got a question, they answer it with no bull. If I have a problem, they fix it or help me to fix it. If I am having a day, they have a kind word and/or a smile. As I said before, I don't know if they will be at HD forever but, I want them to know how much they have been, are, and will be appreciated going forward. A couple others I would mention that I have found to be exceptional help are Matt in paint, Jose and Joe plumbing, Emily C-serv, William hardware, Tammy in plumbing. Lisa pro. Mark lumber. I would like to thank them all for being there. You guys are AWESOME! Jack Geier Badger Home Repair.

A couple of days ago we went to Home Depot to buy blinds for our window. We knew exactly what we…read morewanted and asked an associate to cut the blind for us. He did, but when we got home the blind was uneven and damaged, completely unusable. The next day we went back to return it. At the return desk, after explaining what happened, the associate had the nerve to tell me that once a blind is cut it cannot be returned--as if we had done something wrong, when it was Home Depot's own employee who cut it incorrectly and damaged it. She then said they "usually don't refund cut blinds" but that they would do it "this one time for me." That attitude was incredibly disrespectful and unprofessional. Customers should not be blamed for a mistake made by Home Depot staff. Shame on you!

I have to give kudos to the gentleman working in the tools department. I can't remember his name…read moreeven though I really wanted to give him a shout out. He is an Asian gentleman probably in his fifties. Anyway, I haven't received customer service like what he provided in a very long time. He went out of his way to find something for me which included him having to get a ladder and move half way across the store. Climb to the very top shelf to grab the item I was looking for. As someone who was fed up with Home Depot due to a poor experience in the past, this team member changed my perception. I am now a returning customer to the Home Depot. I think retailers need to understand that as consumers we can just go on Amazon and get what we need most of the time. However, when you create great experiences through amazing customer service it brings us into the stores. Hire more people like this man and more people should learn from him.

I visited Home Depot looking for help with a door repair issue. In the door framing aisle, I asked…read morean employee for assistance and was told he was "only a merchandiser" and directed me to the customer service desk. When I approached customer service, I explained my situation to Dory. Unfortunately, the experience only got worse. She appeared to be sitting at the desk on her personal phone with what looked like a personal journal or notebook open in front of her. When I approached, her response came across as sarcastic, dismissive, and condescending, as though helping a customer was an interruption to what she was doing. After being sent to customer service for assistance, I was then told they couldn't help me with the repair issue anyway. At that point, I was frustrated and questioned why I had been directed there in the first place. To be transparent, I did use some choice words during the interaction. However, that frustration stemmed from the incompetence, lack of assistance, and attitude I received throughout the encounter. While I could have expressed my frustration differently, it does not excuse the unprofessional behavior I experienced. The situation escalated to the point where a manager, Chris, was called over. When he approached me and asked, "What's up?" I calmly explained what had happened. Instead of attempting to resolve the issue, Dory got up from her chair and essentially issued an ultimatum, stating that either I needed to leave or she was leaving. That level of entitlement and lack of accountability was astonishing. Rather than continue the confrontation, I chose to do the responsible thing and leave the store. I went to Lowe's instead, where I was treated respectfully and received the assistance I was looking for. I came to Home Depot seeking help and guidance, not sarcasm, indifference, and hostility from customer service. This experience was disappointing, unprofessional, and far below the level of customer service I would expect.

I was assisted by Ty the other day. He carried out a 50 pound bag for me and placed it into the…read moretruck of my car. Clean, polite with a more than willing smile. The service that I receive at this store in Temecula always has been wonderful.

Tractor Supply is a great store for anything agricultural. Feed for animals, machinery for farms,…read moregardens or even a ranch as well as what brought me in the store, which was to purchase pellets for my smoker. They don't have a large supply of items for cooking outdoors but what they do have is priced good. The store can be confusing but staff are there to help out. Always watch for sales as some real bargains can be found. We live near the wineries and various equestrian ranches so this place is pretty popular. It has its place in our community.

First time coming to this location. Friendly staff and wide selection. Great place to find tools…read moreand hardware. There's always staff around that's available to answer your questions. I like coming here instead of Home Depot or Lowes. You do get a great value for a purchase and they have 100% satisfaction guarantee. Today I found some Black Friday deal and gifts for the guys in our household, so that's good. Plenty of parking in the front of the store located behind the old $.99 store.

Restocking Fee Scam to make money off you. Do not buy any electronics that may not work or…read moredefective because if you try to use it and doesn't work and like to return it, you're screwed out of 20% of what you paid. Bought a Viking car battery jump starter for $151 to avoid using my AAA credits. Just this weekend I drained my battery and tried to use it at 95,% and the piece of crap didn't work. Checkec all cables connections 10 times and still nothing. I called them letting them know how pissed I was and was coming in to return this piece of shit. It ruined day, having to waste another of my AAA emergency credits and wait for them. They said if it's been open and used too bad and charged me $28!!!!!I suppose I couldve lied and said oh its never been used and boxed it up perfectly