First time using for an emergency and I'm standing at there door on Monday morning at 8:10 am. There hours show open at 8 am and no one is at the business. No one is answering there phone. There are no hours posted to the front so I just have to go off of what is online. Just a bit frustrating. read more

Fame Cleaners - Front doors - Dry Cleaning Near Me - Westlake Village, California

Years long customer. The last 2 times I arrived during their business hours, they were closed. Makes no sense with 2 other cleaners within few blocks. As they were not opened, I went to Tlc across the street. read more

I brought in my new queen bed skirt to be cleaned and pressed. The ironing was absolutely terrible! Not only were the bed skirt's pleats NOT ironed in neatly (and maybe not ironed at all?), but there were lines deeply ironed into the fabric in places they didn't belong. It didn't look much better than when I took it out of the original store packaging. I would have had them re-do it, but I was having my mattress delivered that day and needed to get the skirt on the bedframe beforehand since I cannot move the mattress by myself. A complete waste... especially for a pricey $33!!! read more

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Bad experience today. Walked in at 5:41pm and got scolded by the guy working there as he told me, we're about to close. I said, I thought you were open until 6pm. He said I've been closing early because it's been slow. I said, well you've got a customer right here. He scoffed at me, then got on his cell phone and proceeded to talk shit in Spanish. Second and last time I'll use them. Never again! read more

Beware. Make sure to ask for a price before because they will take advantage of you. I brought in a very inexpensive set of shorts and a button up shirt. I asked for a very simple bottom of shorts fold back and tack down and a fold back on the sleeve and tack down as well. Average cost from all other cleaners is about $12-$18 per item. When I came to pick the outfit up which only cost be $25 to buy online, they surprised me with a $58 bill for rather mediocre work that had taken several min. They are close to me but will never make the mistake of giving them my business again. I understand inflation but that's ridiculous charging me 3x more what their neighbors do. read more

I came to pick up my dry cleaning at 5:25 on Saturday. They were closed. This was not the 1st time this has happened. They advertise open until 6. Extremely unbusiness - like. Im trying to support local businesses but they don't seem to want our business. read more

I have been taking my clothes to Fame for a long time. They have always been prompt courteous and the quality is great.

Zero stars. This is the 5th time I've been here at opening and they aren't open till a hour later. The owners obviously don't give a sht about there customers read more

Never opens on time!! Very frustrating. Their business hours are supposed to be open at 8 AM and here I am at 8:15 and no one is here, I want my clothes. Terribly ran business read more

I took my table linens to get dry cleaned. I had asked the price in advance and the man behind the ciunter did not respond. It was very busy and I left with the assumption the cost would be reasonable. When I picked up the linens, I was charged $60 for a small table cloth and 6 napkins at $7.50 a piece. This is more than I paid for the items brand new!!!!! When I complained, I was dismissed and shrugged off. DO NOT USE THiS CLEANERS. Not only do they overcharge, but their customer service is awful! read more

I went to fame Cleaners recently to get a stain out of an expensive linen jacket. ( a water stain) I was told linen fabric is tough to get the stains out. I spoke with David the owner & he explained the extra process that goes into the cleaning effort for this fabric. He was very pleasant and the price was very fair. the jacket looks beautiful!!! I also spoke with aaron who works at this cleaners & he was very nice. I found all the staff to be helpful!! I will return. If you have tough stains on LINEN Fabric dont waste time-go to Fame Cleaners!!! read more

Dry cleaning: I'm almost certain they were just ironing the pants and not actually cleaning anything. Alterations: Terrible job. The guy just sewed up the seam in the rear of the slacks and cut out the extra fabric, including the belt loops. Poor fit, and impossible to wear a belt. read more

Never had any issues here, and I'm surprised to see so many bad reviews! Been here a handful of times for both dry cleaning and alterations. Both services turned out well and I have no complaints. Prices are good here, too (don't know exact prices). Maybe I got lucky? read more

Great local cleaners. They go above and beyond to make sure my orders are completed on time and always look sharp. Keep up the great work

Avoid this place at all cost!! This is my first ever negative review but this place deserves it. After 3 years of bringing clothes here I brought 11 sofa covers to be cleaned for over $200. I was told there was still a stain on one of them to bring it back if needed. When I got home there were still stains all over every single cover-Not one had been removed. I called and they said "we threw it into the dry cleaner" and when we brought them back they had the WORST customer service and did nothing at all. I understand that some stains don't come off but in that case tell us before taking money to do absolutely nothing. read more

I haven't used this cleaner in a while and now I know why. I took in 2 shirts and a comforter. When I picked up I noticed the comforter had a rip in it. They would not refund cleaning fee even though they had ripped my comforter. The person behind the counter was not friendly and I will not be using this cleaner again. read more

I wish I would have read the reviews before I went to this place. They are by far the worst dry cleaners that I have ever gone to. I took 4 pieces of clothing to them and only one garment came back ok. Two garments we're not cleaned and the third garment (my new silk shirt) came back damaged. The silk shirt had two silver tassels on it when I brought it in to them and when I got it back from them it only had one. I asked them to fix it and they said no problem and now I have been waiting for over a month for them to fix my silk shirt. Every time I talk to them about my shirt, they have no idea when it is going to fixed because it is with the "guy who does the alterations" and they don't know what his schedule is like. Aaron, one of the guys who works there, is now requesting that I text him, so that he can give me an update on my shirt. He said that my texts will, "remind him to reach out to the alterations guy and get an update." All I can say is WTF. Why do I need to reach out to the business that damaged my shirt to remind them to give me an update on when my shirt is going to be fixed? Shouldn't they be reaching out to me? And I know this is going to sound crazy but shouldn't they know WHEN my shirt is going to get fixed? I honestly feel like my shirt is being held hostage at this point. I know that sounds a bit dramatic, but seriously why can't they tell me when my shirt is going to be fixed? Isn't that the first thing that they should be able to tell a customer? Your garments will be done by x date. This place is a shit show. I am passed being upset and at the point where I am filing claims and sharing my experience through reviews. There service is terrible, stay away from this business. read more

As a cleaner they do their job... But... With all other cleaners in my life, I ask for medium starch on my shirts, which means the collar is sharp and rigid. These guys LOVE starch, You can get a shirt with 'little' (which is what i had to downgrade too, and still the shirt (the entire shirt) will be as HARD as a board.. To give you an example, I can hold the shirt out in the hanger at a 90deg angle and it will not bend. When we called and complained, they said 'ohh... yea... sorry'... and recommended that we 'wash' the affected garments before we bring them in to remove the starch.... WTF?? Wash them before I bring them to the cleaner? The only reason we still go there sometimes, is you can go to their website, print out coupons that will affect your whole load, and seeing how I do roughly $50/week in dry cleaning it really helps, but this is what you get to look forward to. read more

Tommy and his team always provide me VIP service and do a great job. No broken buttons here, always on time service and the prices are great! read more

The worst dry cleaners ever! I just had the worst experience at this dry cleaners. Everyone should beware! They ruined three of my pieces and were extremely rude and unapologetic- the woman who helped me at pick up, Karen, said "I wouldn't be as upset if my clothes were ruined because I'm not materialistic". Think she needs a little training in human compassion and empathy??? HORRIBLE DRY CLEANING!! read more

Terrible place. The manager or owner was very rude, said he is do busy that he doesn't need any business. He was not willing to accommodate at all. They have 3 stars for a reason in a booming place, they really need to be closed down. Stay away, there are plenty of great places right around here. read more

This location ruined a very expensive sweater that was dropped off to clean. They returned it with a stain, and later claimed than the sweater already had it. Manager Edgar was incredibly rude and unwilling to take responsibility for their mistakes. I'm going to have to file a case on Small Claims Court to have them enforce this. Make yourself a favor and go anywhere else. read more

If there was a star below 1, that is what I would rate this business! For over one year I have been waiting for a refund on items not in the building. When I retrieved my items, after paying over the phone prior to pick up, there were a few items missing. The then mgr Wendy was quiet helpful and was to research for the missing items, when I did not here from her I called & she "was no longer working" there. I spoke with Dave & he requested I wait for "inventory" time which was last October. I have called for follow up several times & the front desk person is evasive & defensive! He informed me a check would be mailed to me & to date no check has arrived. It may be coming pony express! If no issues you can drop off and pick up as I did for years. Beware if an issue arise. There is no process in place for resolution. Despite the owner having allegedly 3 other business, it has been very difficult for him to refund a nominal fee! It has been over 1yr. Consumer beware! read more

I give this place a 0! Wow! I hadn't been for a long time and ran in to get 2 alterations... a strap that needed shortening and a hem... they never told me the charge and then charged me 60$!!!! I asked the manager to give me a discount since they never told me it was going to be so pricey and he said no!!! DO NOT GO HERE!!! There is a great dry cleaners on Thousand Oaks Blvd and lake Lindero and u can drive up and drop off anD they are so acccomondatijng! This place was Awful and a complete rip off!!! read more

Always bring my dry cleaning here. Prices are good and the seamstress is amazing as well. Always get items back in a timely manner. All staff is friendly and remember our family by name read more

Place did a fine job dry cleaning...but $85 dollars for a suit and 2 dresses? Really? Will NEVER go there again. read more

Okay (but $$$) dry cleaning and horrible alterations I have been going to this dry cleaners for the last 2 years. They are around the corner from my house, and they have parking. Last month, I took some dry cleaning clothes to them and my favorite sweater to get the sleeves altered. BIG MISTAKE. The tailor completely ruined my sweater, and I had to go back 4 times until he got it to a point that was some what wearable. The managers defended him telling me that he was having some family problems, WTF? I will NEVER go back to this place again. read more

I've always received fast, friendly service at a good price. I can't say anything about the tailoring that the other review mentions, I've only dropped off clothes for dry cleaning. read more

Fame Cleaners - Dry Cleaning Near Me - Westlake Village, California

As I was traveling to LA, I didn't realize that some food was spilled on my sleeves. As a photographer, I try to look my best for the clients. I stopped by Fame Cleaners and they took great care of my immediate needs. Fortunately, I am always early to my gigs and so had time to request immediate cleaning. Professional service all the way. They had me out in 30 min... not sure what they did, but food was removed and shirt looked clean! I Highly recommend. read more

Don't be fooled by the coupons that they mail out. I received a $10 off dry cleaning for new customers and took in some stuff. What a mistake I made not inquiring about the price when I dropped it off. They charged me $8 for polo shirts , and $9 for jeans so even with that BS coupon Im still getting raped!! When I asked the cashier about the high prices she even acknowledged that something was wrong, but after asking the shady owner in the back she basically said you have to pay if you want your clothes, took my James Perse hostage. Avoid this place!!! read more

I live in the valley and thought that by going to a local cleaner to save time i was doing the right thing. After having a couple of my shirts ruined one of my friends suggested i try Fame Cleaners. At first I was hesitant because of the commute but I tried them any way. As I walked in I was kindly greeted. I was asked " How my day was going?.The Owner Tommy came to the front and greeted me as well. I was impressed by the polite staff and proceeded to place my request to have my shirts dry cleaned. I explained to them that I am coming from the valley and they advised me that i could come late the next day to pick them up. I was happy with the fact that they are open late during the week to give me the opportunity to pick up my shirts after work. I will definitely be going back to Fame Cleaners and highly recommend anybody to use them. It is definitely worth the commute. read more

Fame Cleaners have always provided me with great service but yesterday they went above and beyond and made no fuss about it. My husband called me yesterday at 10:40am saying he needed a clean suit today (for a meeting he totally forgot about) - and none of his suits were clean and his new one not altered yet. I called Fame and they said to bring it all in. I got there just after 11am and was able to pick up 2 perfectly cleaned suits and a pair of altered suit pants (with cuffs I may add) by 5:30pm. Best of all they didn't charge me an arm and a leg and was more than happy to help - no eye rolling or huffing and puffing about it, just friendly service and quick turn around. I will not be going anywhere else. read more

Great quality and fantastic service...... what else can i ask for? Been going here ever since the first time I tried them. Take all my brother's and parents' clothes there as well and they are all really satisfied with the quality of cleaning as well. Have also referred 4-5 of my friends since I started using them and they haven't stopped going there either. They get it right EVERY TIME! read more

Looking for a good, honest, professional and most importantly clean cleaners? Look no farther, Fame Cleaners is the place for you. At Fame Cleaners I feel as if I am a celebrity. The employees know my name and even start getting my clothes ready when they see my car pulling up. 5 million stars! read more

It's kind of hard to be enthusiastic about a dry cleaner, but I absolutely love this place! I wear suits almost every day, so you could imagine I have a lot of dry cleaning to do. Any garment I give them comes back crisp, clean, and well packaged, and whether it's designer clothing or not, my clothes get treated with the same respect. The owner, Tommy, is courteous and delightful to talk to and he never makes a fuss when I need rush service. I could not say the same about other places! I also get my alterations done here, which come out just the way I want them at a reasonable price. read more

WOW! Fame cleaners is the best!! I wouldn't trust any other dry cleaner with my delicate expensive pieces. They really do a thorough job and every garment I take to them always comes out looking brand new. Everyone there is super friendly and overall amazing. On a random side note, they have beautiful orchids when you first walk into the place. I LOVE this place, been going for years and am so lucky to have a place I can trust. read more

Always pleased with the quality of work here. They are consistent cleaners and get the job done right. Prices are reasonable and staff is friendly. You will not be dissappointed with taking your clothes here. You can trust them to handle your favorite pieces of clothing with care! read more

Ridiculously expensive! Dropped off 4 women's (casual) blouses for dry cleaning. $37.80! When I asked the girl behind the counter if they raised their prices, she responded, "About 3 years ago." I told her I had dropped off 3 things last month and it was only $23. She explained that it's because women's blouses are more expensive than men's because they have to be hand-pressed. Apparently, their shirt steamers are only for men's shirts. Imagine her surprise when I told her the items I had previously brought in we women's blouses. She just stared at me. Literally, just stared at me. They just lost a customer. read more

I recently was in LA for the weekend staying at The SLS hotel and had something spilled on my dress right before an event! But thankfully my friend referred me to this place and they took care of everything quickly and at a great price. Fame really saved me from a disastrous situation!! I def recommend this place to locals... and I will def use them next time I spill something on myself in LA :x 5 stars for sure! read more

I'm a rather loyal customer and have been in the area for 30+ years and having been through a few of the cleaners in the area fame has actually provided the best and most consistent service. They will provide you with a laundry bag that contains your personal information and will pick up and deliver right from your doorstep and charge your account accordingly. Easy to deal with and very reliable and they do a great job on the cleaning and tailoring of my clothing. read more

Fame Cleaners - Fame Cleaners - Dry Cleaning Near Me - Westlake Village, California