I went in for a simple oil change on veterans day, and came out with a new "heavy" oil leak, that…read moredid not exist before! I know for a fact it didn't even have a small oil leak, it had none at all. I recently had the truck checked and it was fine, drove back from idaho falls completely fine. No leaks in the drive way, wasn't low on oil. Absolutely no leak and no a puddling up underneath. This isn't the first time I have had a problem with Jiffy Lube either. I haven't gone there in very long time and I will not go back again. I am actually contacting corporate and if I have to I will take it further. They damage peoples vehicles and that is not acceptable.

Oil change was very quick. Employee was nice and very helpful. Even did a couple things for free as…read morewell.

Customer service was fantastic! Everyone was so friendly and happy, which made the whole experience…read moreeven better. The lady at the front desk got us right into a bay to have our tires checked and filled. Daniel was super quick and helpful--he filled up our tires, noticed we were missing a valve stem cap, and even replaced it on the spot. All free of charge! Such an amazing experience--definitely a 10/10!

They have effectively driven off multiple customers. They take way too much time. They will lie…read moreright to your face. They charge you for work incomplete. They miss checking air pressure, then have to ask how much air to put in. Worst of all is they know they have these persistent problems yet they do nothing to fix it.

This place is the best! I needed a tire fast and discount tire was being way pushy and wanting to…read morecharge me a crazy amount for a single tire. If you're a woman and don't know much about tires then I highly recommend not going to discount tire in Pocatello they will try and take advantage of you . I then called big o tire from discount tires parking lot and spoke to the owner. I told him I was in a hurry to get out of town but needed a new tire. I told him what discount was trying to charge me and he said ridiculous come here instead and He quoted me a way cheaper deal same tire and got me in right away . I've been to big o tire three times since then and have bought 3 tires now. They actually care and help people . They do not try to rip you off or take advantage . They're honest and get the job done correctly. Thank you Big O Tires! You guys Rock!

I took my truck in for a new carburetor they had it for 11 Days and tried 5 Different carburetors…read morebefore they found the right one they quoted me $800.00 when I went to get the truck they charged me $1,200 and said I need a new Battery I did not because it sat for so long when I took the truck home it had a ruff idle when I went back they never Adjusted the carburetor right and didn't have the right screwdriver to tune it the mechanic said its the spark plug wires and the plugs witch is wasn't I took it to a real ASE Mechanic to tune my truck and it runs like a top never going back to to Big O For nothing !! Richard Anderson Pocatello

Very helpful with our car emergency. We were on a long road trip and the mechanics at this shop…read morewere extremely attentive.

"Wally" was friendly and seemed anxious to help and described the nearest cliff with a road to it,…read moreand then at several levels helped me to get stuff going. - I wasn't going to review, But it popped up ready to go, so, ... - It came up on a search and the neighbors seemed to like him.

Greg was honest friendly and very refreshing. Coming from LA honesty was so rare when it came to…read moremechanics. He gave me hope again! Highly recommend!

Be Aware!!! Do NOT go to this place! I watched as their "forewoman" brought around the same EXACT…read moreair filter and cabin filter to each person in the waiting room asking them if they wanted one or both replaced. It looked as if they just dumped what they just vacuumed out of the vehicle onto the cabin filter. The filter was the exact size and shape for the midsized car, compact car, diesel, and 1500 truck they were "working" on. Each vehicle has unique sizes and shape for the vehicle. Yet their "prop" filters they brought out were the same size and shape for EACH vehicle. Meanwhile, they had oil or some residue on their gloves or rags and while washing the windows smearing all around on the glass making it both difficult to see through and the poor attempt at cleaning them. I normally go to my dealership to have them take care of if my vehicle. I was in a hurry. This place ended up costing me double!!!! Their cute forewoman is meant to be a distraction and novelty so you are enamored enough to miss the con. I WILL BE TAKING IT OVER TO THE DEALERSHIP TO HAVE THEM TO A FOLLOW UP INSPECTION. who knows what they did or didn't do in the near 2 hour service. They are running quite the scam.

We took our truck in for a general inspection and wheel bearing pack. After only 1500 miles the…read moreleft front bearing lock nut came loose causing the wheel to be held on by the breaks while driving 70 mph down the freeway pulling tandem trailers. After getting it repaired at a dealership, they confirmed the work performed by Point S was poor quality and we were lucky to have gotten off the road before the wheel fell off. We went back to Point S for compensation for the repair and a refund for the original work. After talking with the shop manager and the owner, they paid for the dealership repair however they felt our lives were not worth the $690 amount of the original work performed by them.

These a let fantastic community members Ever year they tow…read moresheds for veterans from The Construction Combine and ISU event!! Great people I have also used them personally they are efficient and kind. Here's to another year together!!

I always have good, fast service when I go to Jiffy Lube. I'm a very happy customer.read more

I was in and out for an oil change. Fair price and great customer service. I usually change my own…read moreoil but for how easy they made it I'll be back next time it needs changed.