The quality of care provided by Physical Therapist Tara has been extraordinary…read more However, AJ, a member of your administrative staff at All Seasons Drive in Hilliard, is EXTREMELY rude, unprofessional, outright condescending and arrogant. I have never been talked to like that by anyone in the medical profession before!! I was insulted, shocked and appalled by such an attitude by a NovaCare employee. I do reiterate I am extremely impressed by the quality of care provided by Tara. I just strongly felt this AJ person should be held accountable for such deplorable behavior and attitude towards an established patient.

Had to edit my review because I'm experiencing a NIGHTMARE with billing! Before going with this…read morecompany, I called and gave my insurance info and got a quote on the cost of care which was very reasonable compared to other places. Unfortunately the person quoting didn't do it correctly and now I'm getting bills for $100+ PER VISIT. I never would have used this place if I knew it would be so expensive. The therapists are great but I'm wondering if this place is using bait and switch techniques to draw people in. Another woman I know had similar billing issues.

I don't think anyone really wants to be at an orthopedic appt, but I had a surprisingly pleasant…read moreexperience here. Check in was fast and efficient. Very large waiting area with plenty of seating. Doctor was on time and very personable. Doctor was able to offer a plan with concrete next steps. All complex imaging procedures can be done onsite at their facility. Lots of specialty areas covered within the practice and well known for sports medicine. Several of the docs here are team doctors for CBJ. Also, this practice does not require a referral from primary care so it makes getting an appointment so much faster.

I made the mistake of entrusting Orthopedic One with the care of my 97 year old father who is…read morephysically, cognitively, hearing and vision impaired. The total and complete lack of understanding, empathy, compassion and professionalism on the part of the physical therapist named "Beanna" and the staff is appalling. I will not make that mistake again and highly suggest everyone else do the same.

If u need DOT physical this is the best place to go. I have had them at many places this was the…read morebest by far. They are quick and friendly and under stand we need dot physical to work. I promise get done here u will never go any where else.

From the owner: Our facility strives to provide quality care for musculoskeletal injuries and disease. This is…read moreaccomplished through the use of chiropractic treatment, physical therapy modalities, state of the are equipment, evaluation techniques and patient education programs. Services are designed to meet the goals and objectives of the patients we have the honor to serve.

This is a pretty new building, very well designed. I had a hand issue, and the doctor and staff…read morewere very helpful and friendly. X-rays are in-house, and I got the impression that anything I needed could be done there. The wait wasn't very long. All in a all a very good experience. We'll see how I feel after I get the bill, and if I need to go back for more shots...

From the owner: Where there's a We, There's a way.read more

Dr. Christine masters is my primary doctor and I'm glad she has made me a appointment with a…read moreprescription I feel that the YMCA is going to help get my balance back so that I can walk up and down steps without limping thank you I love you much !

My experience with OSU's medical network has been spotty, but the PT at this location is great. All…read moreof the staff is nice. My therapist David has done a fantastic job working on my knees. He's also fun to work with. I actually look forward to my PT appointments. He's given me really positive feedback on my progress, which encourages me to keep going. I'm a middle-aged women with two busted ass knees, but I feel like a triathlete when I leave there.

This was the worst service I have ever had. Terrible patient care and it was a dirty facility! Go…read moresomewhere else. I did reach out to customer service and even they were a let down. More interested in protecting their inner circle than the patient.