Please Note if I could opt to NO STARS, I would ...however was not given the option..I frequent estate sales on a weekly basis, I travel often from Southern California to Northern California, and this weekend I happened to be in Northern California.. My elderly parents, my minor son and my sister, decided to go to the advertises Upscale Women's Treasures sale by this company..I am sorry this will be a little long, but feel it should be stated, because the experience we , I had was horrible....
We walk in and the lady sitting at the door, greets us and immediately let's us know she "bundles"...so bring everything we want and will give us one good price, with that in mind, Ok so the sale had a lot of high end clothing from store 'white house black market' which I know (because I shop allot) Long story short, we gather several pieces of clothing my mom got a couple of quilts so my dad and one of her helpers , put everything on top of one of the quilts they each got a corner and took it to the lady, up front to cash us out.... She sees my dad and her helper coming, and this is where you can tell she was just Bothered, that we had all this Stuff, and she had to Get Up out of her seat to go thru it and give us a price, it was easy to tell she was frustrated, by the rolling of her eyes, and her loud tone, she starts looking at all the tags, and starts counting in her "head" gets to the middle and states...ok i am $204.00, so I don't know if you want me to keep going, so I said ok..that's fine, can you tell me what you are pricing the stuff at, and she gets perturbed, apparently so she says ok well I'm calculating in my head, I mean this isn't cheap stuff, this is Not a Garage Sale..... First of all it really kinda is... But anyways....
I told her I know that....I just also need to know what I'm paying for the stuff... She grabs the one quilt that all the clothes are under and she says well FINE this quilt is $30.00, this other one is $20.00.... So I politely said..ok well let's take those out,I don't want those, and she loudly...says ok YOU DONT WANT THEM TAKE THEM OUT FOLD THEM UP AND PUT THEM BACK....
Ok then....I tell her we can do that, and she needs to stop being so rude....she is huffing and puffing, and she steps out back, for a few minutes while we take the quilts out....
So she comes back in..and let me tell you if looks could kill... I wouldn't be writing this..I let her know we are ready she says ok wait a few minutes,,,,,,even though she had another lady sitting at the table charging, when she reluctantly came to help us...she apparently was tired and goes to sig back at the table, and goes on to help someone else....
Giving her a moment to calm down...we are waiting while she is rudely helping someone else,, because the lady changed her mind about a small bag of junk jewelry...... The man that helped my dad bring the stuff to the living room, asks us if we are ready...we tell him yes.... And he can see this lady has either forgotten she was helping us....so HE GOES and tells her , Hey they are ready to check out and she loudly tells him.....yeah I know they can WAIT.....
EVEN THEN ...to not cause a scene in front of my parents, and my minor son.... I tell them you know what let's just go... She obviously has no interest in selling anything...
So we quietly exit out the front door....and right when we are out the door..she YELLS ARE THE LEAVING??????
Then I lost it...(but not as bad ,had I been without my parents & son) as I was taught to be respectful to my elders...I turned around to face her and told her YES WE ARE LEAVING...YOU PUT ALL THAT STUFF AWAY, YOU JUST LOST A BIG SALE, BECAUSE YOU ARE RUDE, AND VERY UNPROFESSIONAL...
I know this May not go anywhere, but only hope anyone wanting to hire this company...think twice,, she is a miserable human being, and can't believe she is in the customer service field .. I don't know if she was the owner a worker, or what but either way....Lady you represent this field sooo badly...maybe you should find something else to do with your life, I'm afraid, you are going to talk like that to someone else that is going to lose it on you, and you end up getting hurt! So sad you are so miserable...can say I will never go to anything your company is associated with... read more