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    Family Eye Physicians | Buffalo Grove

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Family Eye Physicians | Buffalo Grove

    Eye surgery

    Eyewear fitting

    Laser vision correction

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    Recommended Reviews - Family Eye Physicians | Buffalo Grove

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    10 months ago

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    10 months ago

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    Premier Eye Care & Surgery - Clinic suite - Exam/Diagnostics

    Premier Eye Care & Surgery

    2.5(68 reviews)
    1.5 mi

    I mainly leaving this review in regards to the optical department as they have been pretty terrible…read moreto work with. they never answer the phone and no one ever reached out when our glasses arrived. You basically have to just go in person to get any information from the optical department. whoever is the office manager needs some work. I will say we really like the doctor and she's been great to work with and the only reason we continue going here.

    We have been coming to this office for many years, and the doctors have always been excellent…read more Depending on the day and time, the front desk staff is also friendly and helpful. I wish we could rate different areas of the practice. Doctors and front desk are between 4 to 5 stars. Unfortunately, our experience with the optical department has been consistently disappointing. They rarely answer the phone, and when we do reach someone, the staff often come across as rude and uninterested in helping. Rather than offering guidance or possible solutions, we were simply told to contact our insurance company. Our insurance has remained the same for decades, yet we were told the optical department does not accept it, even though the medical office does. That inconsistency was confusing, and no one took the time to explain why or help us understand our options. We will continue coming to this practice because we value the doctors and the medical care they provide. However, due to our experiences with the optical department, we will be purchasing our eyewear elsewhere.

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    Family Eye Physicians | Buffalo Grove - opthamalogists - Updated June 2026

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