Super friendly staff every step of the appointment. They took me last minute -same day for some…read morediscomfort and concerns I was having. Took time to explain everything, made sure my symptoms I gave them was correct by repeating it back, sanitized everything in front of me. Just a very positive experience from beginning to end. Thank you!

I've been going to Dr. Rosanova-Philipp for a few years now and really like her! I think she's only…read moreadjusted my prescription once and she helped me find contacts that were a way better fit and feel for my astigmatism. Last time I picked out glasses with them, the tech I worked with was super helpful and actually selected my frames for me - something I'd never pick off the shelf myself. I love them! The practice typically has good promotional deals going on when I need to order new contacts too, so that's nice.

The doctor is great. I am not worried getting my prescription wrong…read more But you order glasses, pick them up with NO case. We were told the person handing out the glasses didn't know which case these went with. If not sure, they should provide any generic case that would hold the glasses in. They shouldn't make others make another trip just for the case. Or they should advise no one is available to hand out a new pair of glasses. So, I am disappointed. I love to go there for an eye exam, but not buying a pair of glasses. When calling back, I was told my insurance didn't cover the case. The total price of the glasses was a bit over $500. A portion of it was paid by insurance, the rest by me. Anyone selling glasses at that price should have a case to go with it, even a generic one. Imagine a kid getting his first pair of glasses and not be given a case with it, but have it wrapped in a foil. The manager was contacted. They apologized. She is shipping the case to us. It makes one wonder how much does one need to spend on a pair of glasses to have the case go with it.

We have been with the practice for over 10 years. Ever since the ownership change this year, the…read morepractice has been very disappointing. Once they took your payment, you would not be able to find out your order status. No order status update, no delivery confirmation. They didn't know if our order has been shipped. They hang up the phone when we asked them to check with the mold manufacturer. Nothing but terrible service.

My family and I have been going to Dr Zizzo for over 20 years now. He is one of the very few…read moreindependent optometrists left. Not only does he always get my prescription right the first time but what he charges is significantly less than any of the big chains. For example, 8 months ago I went in for an eye exam and purchased a new pair of designer glasses from him. I don't have any type of vision insurance anymore because my employer discontinued that from our health plan, so it's all out of pocket. When it was all said and done, he charged me less than 1/2 of what I paid at LensCafters the last time I purchased glasses, when I DID have vision care on my insurance! Then 8 months goes by and my dog chewed up my glasses. I went in to order a new pair (expecting to pay full price) and he set me up with a new pair of glasses and gave them to me at HIS cost! I guarantee that none of the other big chains would do that for a customer. He's a great optometrist and a very reputable businessman. He's been at this a long time and I can tell you that he is a really nice person and will go out of his way to ensure that you are a satisfied customer. I'd absolutely recommend him.

There isn't anyone I'd trust with my eyes or those of my son's other than Dr. Zizzo. He has a…read morewonderful ability to put both adults and kids at ease - and had endless patience when my son first got contact lenses. When my son was older and had other health issues that involved his eyes, Dr. Zizzo researched everything, and reassured us both. His willingness to work with me on pricing when I no longer had insurance was unbelievable - he's one in a million and I can't recommend him highly enough! Thank you, Dr. Zizzo - you're one of the truly good guys!

Dr. Assell is awesome! I went to the doc and he quickly found the scratch on my eye and helped me…read moreheal it. I did my initial appointment at his other office and was so happy with the entire experience. My follow-up was at Image Optics and I didn't love the front staff. They seemed flustered with three people in shop and a bit disorganized, keeping some people waiting and getting a little snippy with them. If you have an option between this location and Dr. Assell's other location in Schaumburg, I would go to the other location.

I have an eye condition called blepharitis. Weird name, I know. I've been to my regular doc and an…read moreeye specialist/surgeon and could not get this under control. They've all prescribed different antibiotics. Dr. Assel helped me to manage this better than the other 2 docs by recommending a Bruder Mask and giving my guidance on how to manage this very uncomfortable and often painful condition moving forward. I am very grateful to Dr. Assel and highly recommend this practice.

First time at Sullivan Ostoich Eye Center - I brought a family member who needs a good…read moreOpthamologist and they were recommended. The wait time was short - we were taken back where they have only the most up to date equipment - some I've never seen before. They are extremely thorough in their exam and made us feel comfortable throughout. Once we had the new prescription, we went to their optical department. Wow - their prices are higher than expected. However, once again, the person doing the fitting made us feel welcomed and she was very knowledgeable. We ended up buying the new glasses there. We pick them up tomorrow - it took just over a week.

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

I have been going here for years! The staff has been working here and are really friendly…read more The biggest pet peeve for any health appointments is whether or not they are on time. In my experience, they have always been on time! Dr. Shahid is very friendly and thorough and she explains everything throughout the exam. Also, she doesn't take things too lightly and has recommended me to see another specialist to take some additional tests. After the exam, the staff is very helpful and makes sure to explain what is covered with my insurance. The answer any questions I have and give me the best options to ensure my out of pocket costs is down to the minimum. If I order anything like new glasses or contacts, they come in pretty quickly. Communication is great, I get a call, text or email. Lastly, if I need any adjustments, I walk right in and the staff is quick to make adjustments to my eye-ware. If you are looking to a great eye doctor and a staff that supports you. Head over here!

Maggie and her Irish accent are just musically delicious, Julie is super edgy, cool, and Dr. Shahid…read moreis very professional and thorough. This is why I prefer women-run businesses. Super excited to order some new, oversized Gucci glasses for my 2023...

Been going every year for 3 years…read more Yearly checkup with 930AM appointment. Check in with friendly lady They are very thorough as maybe 5 to 6 different tests. Lose count ! Dr. Christopher Wood is very cordial & professional. He reccommends various actions to keep eyes healthy. He answers all my questions,too. I reccommend 110 %

This is one of the best ophthlamology practices in the greater Chicago area…read more Both Dr. Wood and Prickett have excellent technical skills plus they bring a humanistic approach to their work. They are highly ethical and treat both their patients and staff with the utmost respect. I have been examined by Dr. Wood for floaters. I am developing a cataract (fortunately does not need surgery) but when the time comes I would travel to Arlingon Heights from Chicago. They have the most up to date technology including laser cataract surgery.

Amazing service, I had two eye exams booked for the same day, with my daughter's first cheerleading…read moregame on the day of the eye exams. I called to rebook one of my appointments telling the receptionist the situation. The receptionist put me on hold and said, Dr. Sam said he can see you both and will make sure your daughter is back for her game. Knowing that my daughter is going to need new glasses, because hers were broken, and a new prescription. I could not thank Dr. Sam and his amazing staff enough. With the help of Dr. Sam and his staff, my daughter picked out her new glasses and Dr. Sam said she will have them before Christmas. We made it to the game with time to spare. Thank you, Dr. Sam and your Amazing staff

Always great service and lots of caring.Dr Sam and staff are the best. Highly recommendedread more

I went for an appointment and was not thrilled at all. The receptionist (short blonde hair) was a…read morecomplete jerk and talks loud enough for the entire waiting room to hear personal information. She did not seem to care about her attitude towards the patients and just acted like she wanted nothing to do with anyone. They were running extremely late and when they finally called me back, the lady was sooo slow. Then came yet another wait for the doctor. After he finally came in, Dr. Wollin, the ophthalmologist, told me straight up he does not think I need glasses right after the optometrist said that I did and crumpled up the note from the optometrist with the prescription and threw it away. I called him out on that and he told me "If I were trying to sell eyeglasses I would give you a pair but I am not." What is that even supposed to mean? He is just in it for the money and would avoid him and this place at all possible costs. As soon as I left the office, I called another for a consultation.

Horrible experience cateract surgery. Did not have enough anesthesia and my eye burned from laser…read morebright lights. After procedure, Wolin argued with me that I was wrong and denied my feelings of pain. It was traumatic.

Buffalo Grove Eye Care Center is an outstanding eye care center let by Dr. Heimlich. He is…read morethorough, professional and personable. My wife and I have been patients of Dr. Heimlich for many years and have always found him and his staff to be supportive and knowledgeable.

I like the eye doctors, but I hate that BG Eyecare is now under the corporate Rosin umbrella. The…read morelab they use is unresponsive and things in general take longer to get processed. There seems to be very poor communication between the lab and the doctors office. Additionally, it seems like the corporate center has introduced many policies and procedures that just extend the length of the time to get the business done. Not too happy with this decision; they were better off before they went with the whole Rosin corporate model. They should have stayed independent. Kristy Azzolin