I am not a resident, nor do I have anyone that has any residents at this location. I went for the…read morepurpose of a training, and let me tell you I was blown away at this location. From the outside, it looks very new, there are several outdoor spaces for the residents that look comfortable. The interior is quite welcoming, and there are several group rooms, there is an exercise area, hair spa, and daily activities. The rooms were clean, and all of the staff that I interacted with were great. During training, they took care of us, with breakfast and even left us with spa items to take home. I made sure to get information for relatives late.

From the owner: Brightview Columbia is our newest luxurious retirement community in Maryland, and our first in…read moreHoward County. Our Columbia senior living community features 170 senior Independent Living, Assisted Living, and Memory Care monthly-rental apartments with no large entrance fee. Embracing the past as a foundation for the future, Brightview Columbia is designed after the unique, historic Georgian style of Athol Manor. With Brightview constantly "evolving our standards of community amenities," unique opportunities to showcase vibrant living are created, as explained by Vice President of Development, Maria Miller. Examples of such amenities that will be implemented at Brightview Columbia are layered movie theater seating, ample courtyard space influenced by our Mind and Music program for Columbia assisted living and dementia care residents, and gymnasiums for our SPICE in Motion initiatives which encourage residents to engage in routine physical activity.

The best place to work. I cherished every day spent there and truly appreciated the wonderful…read moreresidents.

Sunrise's staff is so pleasant, caring, and patient. I feel my loved one is safe and well cared for…read morethere.

Just moved my elderly parents into this facility. Very clean and well staffed. Top level care!read more

Quality care, pleasant staff and beautiful home. Heather - the director is a very knowledgeable and…read morevery kind person who honestly cares about the people who live here. This is not an easy job but they do it with a smile, thank you

Absolutely one of the best organizations in the area. Well managed and employees who truly care…read moreabout their clients. Highly recommend!

Loving and friendly staff. My mother loves attending Winter Growth's Day Program. It is…read moreaffordable, and they have van service if you need.

Our experience with Lorien Harmony Hall was very cold and corporate. The executive team lacked…read moreempathy and compassion for our father who was in critical need of assisted living support. In August, we expressed interest in Lorien Harmony Hall for our father, who really liked the place when we toured. In October, Lorien's Executive Director, Victoria Rosier, decided to deny my father's admission based on an arbitrary clinical assessment that he needed sub-acute rehab first. They did not acknowledge current medical records, or clinical staff attempts to work with Harmony Hall for direct admission. The appropriate action would have been a peer-to-peer clinical discussion to clarify any questions. However, as the clinical case worker put it "they just don't want to take him". Our family invested $4500 in the community fee, had countless emails with Lorien over the course of two months only to be denied by email for an acute incident. When I told the Executive Director, Victoria Rosier, how disappointing this was, she said she was sorry we felt this way and our $4500 check was waiting at the concierge's desk. The entire experience was devastating and left us and our loved ones without planned support. While I believe the sales director, Chelsea, tried really hard to advocate for our family, I do not believe she has the support of her leadership team or the freedom to make executive decisions. She often had to get confirmation from her Executive Director, Victoria Rosier, to finalize any agreements. My experience with Victoria was not pleasant, she was often rigid and lacked the compassion expected of a healthcare executive. She also did not show the ability to be strategic to achieve a common goal, which was helping our father find as safe and welcoming home. My only advice to anyone is if you are looking for a compassionate team that will work to serve your family's needs, look somewhere else.

Do not place your loved one here!!! Bad experience with a family member being told they were the…read moreright fit and they needed 24/7 care instead of Assisted Living.

Front desk / phone staff needs major training on etiquette and customer service. My wife's…read moregrandmother lives here, and was expecting a grocery delivery from a service yesterday. Grandma called the front desk after delivery confirmation, and the staff told her nothing was delivered. My mother in law called this morning following up on a phone installation that was supposed to occur in Grandma's room, but the staff has not yet swapped the phones, which they assured us would be completed before today. The woman was very rude to my mother in law, and not at all empathetic towards the incomplete service. I called around 6pm this evening after receiving a call from Grandma that groceries still have not arrived. As I was trying to explain what we had been told, the woman on the phone kept interrupting me and saying "there is nothing at my desk." As I continued to complete my part of the conversation, the woman very abrasively said "ok, no, I guess you will talk." Really? I paused in disbelief. As I tried to ask clarifying questions, the woman became more irritated and kept cutting me off. I asked the process of how they handle perishables, and she said they go immediately to the room, but with covid, they currently hold all non-perishables for 48 hours. Look, I get COVID may change your basic function at the front desk, but this Grandma hasn't been able to have more than 2 visits, and they had to be outside, over the past 6 months. The monthly expense of this place is reasonable, but the poor customer care is unacceptable. I don't care if 15 people call for the same thing. Put a smile on your face, and empathize that someone who's care you are entrusted with, did not get a delivery that was expected yesterday. I'm not asking you to resolve it, but even the local fast food chains have better customer service. Very disappointed. Please find a role for this associate that is not people facing, because my confidence in her ability is non-existent.

From the owner: Morningside House of Ellicott City offers assisted living and memory care in Ellicott City, MD,…read moreproviding personalized care and engaging daily programs. Residents enjoy a comfortable environment designed to support independence and well-being. Our memory care services offer specialized support for individuals with Alzheimer's and dementia in a safe, structured setting. Families trust us for compassionate care and a strong community atmosphere.

Took care of my husband with vascular dementia for the last 6 months of his life…read more Caregiver/manager, Shelley, is awesome.

This is a relatively new house and hence it has several advantages over old run down assisted…read moreliving houses in run down neighborhoods. It is full fire sprinkled for total safety of your loved ones. Has a large living room with a piano. That in itself takes it a notch above most run of the mill houses. All 4 bedrooms are on main level. No stairs to deal with unlike most Columbia homes where bedrooms are upstairs. Two beautiful patios shaded by mature trees add to the ambiance of this house. Part of management team is an experienced Board Certified Internal Medicine Physician with 30 years experience in Internal Medicine and Geriatrics. You can get all this for rock bottom prices of only $3,000 for a private (no sharing) room. Write to them at aprilbloomal@gmail.com

I have had a wonderful experience working with Arbor Terrace. The community is beautifully…read moredesigned, very clean, and has a homey feeling. The staff are professional, friendly, and keep the residents engaged. They offer creative and fun events for their residents and the community. Highly recommend for my clients and for any loved one looking to transition to assisted living or memory care!

This is my favorite assisted living facility to perform at. The staff are excellent- kind and…read moreauthentic, and the residents are so interesting and unique. The facility is extremely clean and beautiful. I would live here myself. Fantastic all around.

Beautiful facility but awful care…read more My grandmother was very neglected. She had the worst nacrotic bed sores I've ever seen and she never had any prior to going in. It looked like she was covered in bruises and we learned after she was admitted to the ER that it was the sign of severe dehydration. Staff would lie to us about what my grandmother was doing. They would say she was singing songs in the common areas, but she hadn't been able to do that for years. We would say they had the wrong person and they would insist. We heard a lot of things like that overtime. She also had a friend who couldn't remember names and faces but was able to move around perfectly well, talk to people & engage in activities. Her friend moved in and was dead within a month.

I highly suggest you check this facility out if you are seeking quality care for your loved one…read morethat has dementia. Our loved one has lived in this facility for almost two years. Coming from a one month stay in an understaffed and unqualified place you can imagine what a relief it is to us, to have our loved one in such a wonderful place. Our loved one has thrived in this home. She is healthier than she has ever been. She is happy and loved. Her health is being properly managed and she she feels safe. The staff is very qualified and experienced. They work as a team and truly treat their residents like family. You will not be disappointed in this facility. Five stars doesn't seem like enough!