What great service and selection!! No pressure here just a nice family store in downtown Columbia…read more They have a wide variety of comfort shoes that are very stylish and comfortable. Found a great pair of Bussola and Kork-Ease. Boots, athletic, purses, wallets and more!! Thanks for great service Emma and Sarah!!

Excellent, quality good old fashioned service. Great store. Great staff and great selection…read more Family owned and operated, the staff is invested in your satisfaction and goes above and beyond to help you find what you want and the perfect fit. Great selection of orthopedic shoes that are actually fashionable and SO cute! They know what brand and styles that work for you. I haven't had this type of service during my entire adult life. I definitely am shoe shopping at this store again and again!

The service is great but it is very rare to find the shoe you think fits you, you also will find…read moreboxes with no shoes inside.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Lots of shoes and a great selection. The staff is very helpful and the store is clean. This store…read moreis located in the Capital Mall.

I'm not sure we give enough credit to this store. I've found many pairs of shoes here for a decent…read moreprice. The employees have always been friendly and helpful when we've gone in.

Came in the store on Tuesday night I saw an African American man helping out 3 customers and 2…read moreemployees both women and a guy employee hanging out around the store had the nerve to tell me they were closed . They weren't doing anything I was a little upset... For there to be a couple of employees there they should have been doing some work ... Very lazy very lazy .But that African man was so helpful, he even helped me try on a shoe . Thank you sir who ever you are . I appreciated it so much .

First visit today. I had tried the one in Jefferson City but didn't get service. The one in…read moreColumbia doesn't mind old people and even knows how to sell shoes to them. A most enjoyable visit and I left happy, with shoes. And to "Sarah N" who wants people to tolerate her squalling kid, I would have been right with the clerk.

Best boot store I've ever been in period! Staff are super…read morehelpful and friendly I've had boots to saddles repaired there.

I just had the most pleasant experience getting my husband's leather backpack fixed. Well worth the…read moredrive from Columbia!!

Went and didn't get anything (the thing I want wasn't in my size) but the retail associate Leah was…read moreso nice and helpful!!! Very patient and good at explaining.

Nancy was great! She was helpful from the moment we walked in the door and was very knowledgeable…read moreof every brand in her store. Thanks for everything! We will definitely be coming back next time we are in the CoMo area!

Drove quite a distance to shop here, spent over $100 and they wouldn't allow me to use the…read morerestroom. I had to walk a block away to the parking garage on a cold, windy 18* morning. I'm glad they appreciated my business so much.

Horribly rude to us....my wife found a pair of shoes on display that she liked...she inquired as to…read morewhether or not they came in her size....she was told rather abruptly "No...they're not brought into the country in that size"...the sales woman didn't check to see if that was true (it wasn't) much less offer to special order a pair in the needed size....she obviously didn't value us as customers and showed us no respect at all....no matter as we went to the shoemaker's web site and found the shoes in the correct size...you know...the size they supposedly didn't "bring into the country in that size"...and we purchased them.....they were well over $200.00.... So no sale for you guys. My wife and I are huge shoe fans and buy a LOT of shoes...we are regular customers at several high-end shoe stores throughout this state and elsewhere...our experience at American Shoe will never be forgotten...it was simply shameful.

Imagine, in the middle of a global pandemic, going to a store that says "CDC recommends wearing…read moreface coverings" in two languages on its doors and nobody - no employees, no customers - are wearing them. That said, this store has many things in stock and it is very clean.

Went in yesterday afternoon. Everyone was helpful. Gauge (sp) went above and beyond to help us…read moreout. Great customer service.