The way they treat you, FORGET ANYWHERE ELSE…read more Finish Line, Footlocker, and Champs..... Good bye!! Seriously, Ella helped my mother and I out with buying shoes and accessories. She did the test with their machine and I learned more about my feet than I ever have in my life. She was patient and answered any questions I had, I did not feel hustled, rushed or ripped off when leaving. Like people do at the other 3 stores mentioned above. Go see Ella at Marathon Sports!

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

I visited the store 5 years ago and purchased a pair of shoes. I was happy with how the person who…read morewaited on me handled the sale and happy with the pair of shoes and the price. So I went back to the store on Enfield St. in Enfield and this time the owner of the store waited on me. She was very knowledgeable was willing to search for a number of pair of shoes and was patient with me well. I was very pleased with the experience and again was pleased with the price. Larry L. March 2024

when Sam own it ,it was great but the girl running it now needs to be nice to her customers. she…read moreall way make you feel like I'm bothering her .I use to get all most all my shoes there . after last time when she act like she was doing me a favor by selling me shoe I haven't been back in a few years .Jeff from Longmeadow

Trying to get in touch with the store because they were closed yesterday(6/10/2026) when the…read morewedding party went to get their suits. Sign in the window said A/C was down. We need the suits for a wedding tomorrow afternoon! I noticed men's warehouse is responsive on here so I figured maybe I could reach someone this way.

Don't bother buying anything from here if they don't have your exact size on the rack in store. Had…read moreto order a jacket from them because although they had the suit pants, they didn't have my size in store. After being lied to about when the jacket would be in, the supposed 2 weeks I had before my even were whittled down to only 4 days by the time the jacket came in. Then when I came to pick it up, it was damaged and they supposedly "overnighted" the same jacket from another location, however it took another two days to come in. Day before my event now, still no call about the jacket coming in so I called again and no one can find it, so as I'm about to get another suit at another store, they call and have supposedly found it, so I drive 45 minutes to Holyoke to pick it up only to be told they again could not find it when I arrived. Finally after 15 minutes a manager located the jacket in the back, but after all the trouble they only gave me a plastic bag for the jacket on a downpouring day even after purchasing a $500 suit because they had supposedly run out of suit bags. Absolutely will not be back as the communication and lack of professionalism was very disappointing.

While I was there one of the shift leads was very unprofessional and rude to her own associates…read more Bad look for business.. and very unprofessional

Last Christmas I wanted to get my lady a specific pair of sneakers that she saw at Foot Locker, I…read moremade a mental note and stopped by to see if I could score her a pair. They didn't have them, BUT the staff and management there bent over backwards to find the exact pair of sneakers I was talking about. They were pulling out catalogs, making phone calls, pulling up things on their crazy Foot Locker computer...it was quite a scene. They finally tracked down the model I wanted and found a store in Illinois that had the size I needed. They shipped them out to me and I got them just before the 25th. YOU SAVED CHRISTMAS FOOT LOCKER!

I had a great experience with Natalie from the regular journeys in Holyoke she definitely knows…read morewhat she's doing and was very helpful compared to the other staff

This place canceled my order without even letting me know that they canceled my order. Then they…read morewere going to send my money somewhere else. I'm very disappointed with this company. I won't be going back there.

I rate Bananas on their discount area, because I can't afford things at normal price. This one…read morehas a decently sized section, though all the argyle sweaters were size small. So nice overall, but needs more cheap argyle sweaters.

I have shopped here for the past two years. I have always been disappointed with the staff here. Of…read moreall the times I have been there, I have only had one encounter where a salesperson was helpful and kind. Most of my interactions with the staff have been characterized by haughty attitudes and rudeness on their behalf. I have never asked for much beyond whether I could use the dressing room and still have been treated with disregard and most recently, with disrespect. On my last visit, I was being let into the dressing area and was asked if I was a cardholder. I told the salesperson I was. She told me I could get a 40% discount with my card. When I exited the dressing room to purchase my items I was asked again if I was a card holder by the same salesperson. I said I was. She then asked me if I was a recent and current cardholder. I told her I was. She furrowed her brow and asked if I was sure, and if she should "look me up." I told her I was and asked why she had asked me so many times. She walked away and disappeared into the dressing room area. I pulled my card out and headed to the counter to pay for my purchase. Another employee rang up my total and told me that the cardholder discount did not apply when I asked about the discount. I asked for an explanation and did not get one. The salesperson placed my items in the bag and, though I had my hand outstretched to take it from her, decided to toss it toward me on the counter. She did not look me in the eye during our entire interaction and walked off without a thanks or salutation. As I said earlier, I have never had many interactions with the staff when I am there and have never been rude or unkind. I have always had to ask for help instead of the staff asking to help me. I am a local professional, but I am also an Indigenous person and feel as if my appearance may have played a part my interactions with them. I honestly cannot think of any other reason as I have seen different treatment afforded for other customers when I have been there. Needless to say, I will not be back and am sure to spread the word. I do not think their attitudes or actions reflect the best sales practices or the reality of their brand, at all. They have elitist attitudes and are merely a lower, mid-level, retail chain. A smile and some kindness toward those of us who appear to be "other" could only help.

Went to one in Boston and this location blew it out of the water. Racks stocked of clothing, easy…read morefitting room service, checkout was fast. This location has done a good job since my last review cleaning up the store. Parking lot still dangerous with drivers flying through at 30mph. Didn't see any glass this time.

Visits to this Marshall's is super hit or miss…read more Pros: -got a lot of my Christmas gifts here (for 7 people) for about $110. -lots of designer women's clothes (in current fashion), which I will likely go back and peruse pre-vacation -great selection of women's shoes, accessories, etc. -decent prices, designer products marked down approximately 50% or more off retail prices -lots of small gift-y items around the holiday (got a cute Calvin Klein small wristlet for $20) Cons: -some areas (namely kitchen/food aisles, journals/books section, beauty/bath aisle) are terribly disorganized and messy. Products are getting damaged or opened and nobody's doing a thing about it. I mentioned it to one employee and she said they were too busy to organize. -cashiers seem pretty off-put by customers in general, heard one complain about the people in line. -certain items (kitchen and gift items) really aren't marked down that much from retail. $4.99 for a small 4 oz bag of chips? No thanks.

Very organized store, from mens suits to active wear to shoes and the same for women. All very…read moremuch neat and clean looking. Prices were reasonable. I was impressed with the organization they had and the availability of various sizes. Which I will say were also very organized.