This was probably my 3rd time in Big 5. I've been to a couple in the bay area, and was quite…read moredissapointed, generally by the availability of shoe sizes, and finding people to help. We were on our way to Sequoia, and wanted to try snow shoeing. When we learnt that we needed waterproof shoes, we were just passing by this Big 5. We went in, and found shoes at excellent prices. The reason for the high rating is the excellent customer service that was provided. The folks there were very helpful in trying to find the right shoe in the right size. We walked out with a couple of pairs of waterproof snow shoes, and enjoyed snow shoeing :)

I had a disappointing experience at this Big 5. When I walked in, the employees were standing…read morearound talking to each other and didn't acknowledge me at all. No greeting, no "Can I help you find anything?"--nothing. When I finally asked a question, the response felt rude and like I was interrupting their conversation. What stood out to me was that after another customer walked in, they were greeted right away. That made my experience feel even more frustrating and left me wondering why I wasn't given the same courtesy. Customer service starts with acknowledging every customer who walks through the door. I hope management addresses this because everyone deserves to feel welcome when they shop.

Great clothing quality and the lady is very nice and helpful I like that is is a simple street wear…read morestore

This place has some of the friendliest retail workers I've encountered the older Chinese lady at…read morethe register is so nice and she will be the reason why I come in here a lot more to shop I'm happy that they finally have more women's clothes now !! I was able to finally start coming in here with my husband to shop now and leave with cute shorts and tank tops ETC ... They have a ton of cool stuff and not all over priced ! You will find good deals here GUARANTEE !!

Good selection, but the staff is pretty pushing and seems to be watching for you to steal…read moresomething. They felt like they were hovering and making it difficult to try on the jerseys. We did end up buying 2 jerseys, but would likely have gotten a couple more for our kids if we were free to browse the store. They way they handled us, I was honestly just ready to buy my Salute to Service jersey and get the heck out of there. Prices are high, but they are the prices on the sales tag, so I would imagine that is set by Nike. Overall, ok place to buy a jersey and they have a good selection. The staff just seems to be watching as if you're going to steal something and they are a bit pushy. Not a fun experience, but serviceable if you need a jersey here in Tracy.

Pretty much the only store in West Valley Mall that carries jerseys on a regular. They have all…read moretypes of sports apparel ranging from jerseys, hats, jackets, t-shirts, memorabilia. Prices are on the high end but if you think about it, it beats driving out of town and wasting your $4.00+/gal gas. The workers for the most part are friendly but from time to time you get those that make you feel invisible. And having their hats behind the counter is really annoying because most of the time the workers are standing there and my x-ray vision doesn't work. On a better note... I recently came into this store to try on a jersey just to see what my size was. The guy was kind enough to pull a jersey down and let me try it on. I would have bought the Derrick Rose jersey from them if they had it but they were sold out (gotta love NBA playoff time) This past Christmas my best friend (shoutout to Nem!) brought me here to get a jacket I've been wanting all football season. They didn't have my size so the guy said he could order it and it would be at the store within a week which would be after Christmas. They were able to get it faster than that so I was able to open my Niner jacket on Christmas and it was, "...the best Christmas ever!" -Your Friendly Neighborhood Yelp'er

Called about getting an item not on one of the high school fund raising pages and they added it to…read morethe site same day. Very impressive.

Excellent Customer Service, Quick & easy to work with! very reasonable on the cost and most…read moreimportantly beautiful final product. thank you Kristen.

I recently needed a name put on the cuff of a Christmas stocking. I had spent many hours…read morecross-stitching and beading it but just could not get the name to look nice on the cuff. T-Shirts Plus saved me! My great-grandson's name was put on the cuff with the "heat-press" ( I think that is what it is called) method in the font style, color and size of my choice. It looks so very nice and the folks who own it and work there are very kind and helpful.

From the owner: Screen printing, embroidery We carry license products, NFL,…read moreMLB, NBA

I've been to this location a handful of times, yesterday included. I've never had a bad experience…read more Most of the time I'd just order it online and pick up super fast! Well, today I decided to do in store shopping due to the fact that I wanted a new speed ball (since my old one met its demise) I was in and out of the store in minutes with the speed bag I wanted. As usual all the staff members were helpful and the person at the door wished me and I quite "Have a blessed day!" Overall no bad feeling here, unlike most reviews on here. Thank you and I am happy with my purchase.

I recently purchased a Daiwa Fuego spinning reel in a 3000 size from Dick's Sporting Goods. I…read moreordered it from their website, so it was mailed to my house. What I got was a reel in a clamshell, no paperwork. There was no shims to adjust the line lay. When I attempted to put line on the reel, the line lay was terrible. It was bunched up at the top. I had no shims. I had to go through other boxes of other Daiwa reels, to find shims. Like I said, no paperwork, no warranty information. I will never buy a piece of sporting good from Dick's Sporting Goods ever again. I even have a slight feeling that this reel may have been recycled. Not used by someone but one that somebody brought back and then was resold to me. Not good......Dick!

Be back in 15 minutes... WTF! Been here for 30 and still nobody- heading across the street…read more.. owners get it right with your employees

Danger Danger Will Robinson! You buy it you own it. CRAZY RETURN POLICY. Need receipt, within 30…read moredays, no returns. Only able to get store credit and must buy immediately. No store cards with credit to buy something later. They will be out of business soon.