My favorite shoe store by far! Anna is an amazing…read moresaleswoman. I've never had anyone offer to bring me "all the available white sneakers in my size" until today.

Great shoe store and Lindsay was incredibly patient and helpful. I ended up with just what I…read morewanted. Thank you Lindsay!

This stores personnel is absolutely amazing. Walked in and got greeted by Joel in a very nice non…read morepushy manner. Within 10 minutes not only was Joel helping me out, but Jason was also helping. Both were very friendly and HELPFUL. I have never experienced such a helpful pair of sales people before. They were honest and did I mention helpful like no other. I never went to this store before until today, but I am certainly going to be a customer again and again. MUCH APPRECIATED!!!

I have always shopped here for my son. Great selection. Today will be the last time I ever step…read morefoot in this store. The saleswoman told my son he needed to buy new shirts and that he should burn the one he had on. It was an American Flag shirt and it was purchased there.

Everyone in there is exceptional. I walk in and they all make me feel like I'm home. Never once…read moream I made to feel like a sale and am always greeted by name. John Varvatos at Woodbury Commons is my favorite store and the employees there make it that way for me.

Design, materials and services were all great…read more However, (not discriminating or anything), the jacket that I spent $1K was found out to be made in china. It is my fault that I didn't look at it carefully, however I never thought of 1K dollar jacket (3K for retail price) coming out to be made in china. SUCH A DISAPPOINTMENT.

Best shoe store and best shoes i've ever bought in this area. Frank got me exactly what I needed…read moreand i'm going back for another pair very soon. Sandy Altman *****

Excellent, personal, and friendly service. Sadly, most…read morestores like this seem to be going out of business, as we prefer the convenience of online shopping. But it was well worth the time to visit Frank's

Typical Foot Locker franchise with average customer service however I found prices to be…read moresignificantly higher at this store than other sneaker stores located in the mall. I ended up grabbing only a few accessories that were priced decent and leaving. Not my first choice to shop in the Newburgh Mall but it certainly is an option when doing price comparisons.

I went in and found some nice items! The prices were fair and I left with some nice outfits!!read more

I have to say I was super excited to shop in this store. I liked it so much I ended up getting $100…read moreof Torrid cash which I spent online. The thing is, if you end up not liking how something fit, they won't let you exchange it for something else unless the item is the same exact price. The Problem is that the online prices differ from the store price so you end up losing the cash. They don't even consider a store credit or giving the customer an opportunity to pay the difference. So if you must shop here and are using torrid cash of some sort, I would buy something you are sure you are not going to ever return. Or better yet, go to the store and try it on BEFORE you buy so what happened to me doesn't happen to you!

Shady product and problem resolution. I purchased a red tie from this location which transferred…read moredie to my new custom white shirt and collar the first time I put it on. I took the tie and shirt in, but the associate was unable to offer a solution even though I could tell he wanted to. He said he was not allowed to give out the store, managers, contact information or the regional managers contact information so I had to call the 800 number , who told me that was not policy and immediately transferred me to the regional. The regional manager said he would talk to the store manager to stop back in and they would take care of it. When I stopped back in, the store manager said I don't believe that's from the tie and would not offer me any type of solution for the shirt that they ruined. As a note, I never asked for a dollar amount or other merchandise. I just asked them what they could do to make the situation better. Their reply was nothing. That was a choice potential customers should know about before you purchase. I realize that we shopped there because we don't have many options, but at a very minimum I would strongly recommend a different store location at the very least.

This store has size 42 waist suits and 50 Long for our tall and sticky son .. excellent customer…read moreservice with dress shoes, sneakers , EVERYTHING large size size 16 sneakers in awesome styles not clunky back rack Payless shoe styles .. this store is just for men.. the dress suits are excellent and ours did not need tailoring , not cheap store but better than going without. Needed a suit and walked out with one same day .

I don't usually take time to make reviews, but I called three times to verify that the phone I…read morepurchased online for my daughter was available. They never called me back and when my daughter got to they told her they never sent the phone online the order and they had one, but it was for somebody else . do not shop there unprofessional no customer service and the worst.

Very customer friendly staff who are willing to go above and beyond to assist you.read more