Pros: Good shoe, clothing, and accessory selection, staff is friendly enough i guess, the price is…read moreabout what you'd expect Cons: why did this take forever? i went in with my partner and it took like 15 minutes for them to grab shoes from the back, which might not be a long time but certainly felt like it when the most of the employees are not working. like props to the ones who were, i did see a few working hard but the rest were treating it like a paid yap sesh. certainly if your coworker is struggling to find something, go help?

Prices aren't very good. The music is atrocious. Sorry I don't want to listen to rap music.read more

We stopped into Steve Madden today to check out the sale . I was able to find some super cute…read moreboots, a bag and a wallet. I Just wanted to shout out the team there for being super sweet and helpful. Special thanks to Sandra for all her help! I love meeting people with awesome customer service. :)

If you didn't know Steve Madden also carries a men's line. I'm not a huge fan of their athletic…read moreshoes but I do like certain styles including some boots. The quality is similar to Aldo, lower end mid tier shoes. I stopped at the outlets looking for a certain style of boot and Steve Madden was the only place I could find what I was looking for with the right colors. They are an outlet so they may not have the size you are looking for but if they do have your size you should get a pretty good price. I liked the customer service on my visit and they had all the sizes I was looking for. It was quick and I was in and out in about 15 minutes. It's tucked away in the corner of the outlet.

I've been meaning to write this review for a long time because honestly, this was one of the best…read moreexperiences I've ever had shopping for clothes anywhere. I went into this location in late October 2025 because I was trying to completely rethink the way I dress. Up until then, I mostly dressed like your average Bay Area person. A lot of graphic tees, sneakers, streetwear, hype brands, athleisure, puff jackets, all that kind of stuff. I wanted to move toward looking more put together and mature, but I honestly didn't really know where to start. I originally planned to stop in for maybe 20 or 30 minutes just to browse around and get ideas. Instead, I ended up spending over an hour there because Carlos, who I believe manages the store, was genuinely incredible. From the beginning, he actually listened to me. Not in a "retail employee trying to make a sale" kind of way either. He asked me questions about what I was trying to change, where I go, how I wanted to dress, what kind of look I was aiming for, and what I wanted to feel confident in. Then he started helping me put outfits together piece by piece. At one point it almost felt like I was getting a personal styling session. He was pulling jackets, shirts, pants, different combinations, explaining how things should fit, why certain pieces worked together, and even teaching me little things I honestly had never thought about before. He also re-measured me and double checked measurements I already had because he wanted to make sure everything fit correctly. He explained how clothes are supposed to sit on your body, how certain cuts should look, and what worked best for me specifically. That part really stood out to me because it felt like he genuinely cared about helping me improve my style instead of just selling me stuff. I also appreciated how patient and kind everyone was the whole time. They kept bringing pieces in for me to try, helping clean up the fitting room, giving opinions on outfits, and making the whole experience feel comfortable and collaborative. I even felt bad leaving clothes around and they kept telling me not to worry about it. Many months later, I still think about a lot of the advice and tips he gave me. I really have changed the way I dress since then. I've moved away from a lot of the graphic tee and athleisure-heavy stuff and toward a cleaner, more classic look. I still remember some of the outfit combinations he put together for me and I still use a lot of those ideas now. The way I put myself together now (much shaped by this experience) genuinely made me feel more confident in myself both just in clothes, as well as how I carry myself overall. That sounds dramatic for a shopping trip, but it's honestly true. Carlos gave me a level of attention, care, and sincerity that people rarely get. The whole experience felt personal in the best way possible, and I'm genuinely really grateful for it.

Customer service here is non existent. The entirety of time at this store I was sales harassed by…read morethe manager. Selection was ok however they didn't have my size and color options were minimum. Would recommend going elsewhere for a better experience and dress clothes option. The harassment sales model killed this store.

My recent discovery. I know I know, but what can I do. Only once I found their super light t…read moreshirts, I realized how good LB is. Also got a gorgeous Jacket from Lucky brand. Had no plan to purchase it, but when I saw it I almost felt it was calling my name lol.

I love this brand store. They have a great selection of mens graphic tees. They also hsve a large…read morevariety of mens dress and casual shirts. Lots of womens item too like jewelry and hats. I especially like their unique sweaters. Just gorgeous. And they have the best leather jackets ever. Several different colors and several styles The leather jacket I bought is actually quite lightweight and feel of the leather is incredible. You can also find belts and socks and more. Grat place.

Best Zumiez I've been too. the two guy working there the best. super funny and help full.read more

Great service. A simple hi, may I help you, ok, at the minimum of conversations which is nice bc…read moremost of zumiez's will talk your ear off. EXPENSIVE THO, and there are brands where its quality do not match is price. But overall decent store, decent people, decent selection.

The lady who's running the store who's always in there everyday is the worst sales associate I've…read moreever dealt with in my life. I buy numerous pairs of shoes there which are not cheap and every time I've had a problem she will not take the shoe back. She has no empathy for anything. Customer service skills are horrible. I don't know if she gets a bonus because she doesn't return things or what the problem is, but she's a witch.if I didn't like the shoes so much I'd never return. She needs some customer service n

We stop by Clarks every chance we get since there is one particular shoe that my mom loves and…read moreuses. It's her absolute favorite go to shoe for all day comfort. It's a score when we can find it in the outlets. It doesn't always happen, but since fall shoes are being stocked we thought we would find it. As soon as we walked in, Alex asked us if we were looking for anything in particular. I told her the name of the model of shoe and she said that she didn't think that they had it. She helped us search around, and also took it upon herself to Google the model so she could be sure. She then proceeded to let us know that the shoe sometimes comes in and if we wanted to leave our name and number so she could call us when it did. Wow!!! For years we have walked in to Clarks multiple times a year and never had such a good experience. Thanks Alex for providing great customer service. Talk about keeping loyal customers happy.

I'm a loyal customer at this store, but they accused my relative of stealing a blanket, stating…read morethat they caught it on camera. They chased after us when we exited the store to confront us. Walk of shame when they realized it was OUR babies blanket. Very unprofessional and dumb accusations. I usually purchase at this store and this type of behavior will keep me far from ever entering your store. What a joke, you caught what on camera? nmms

This place is a standup, pristine establishment. I called an hour ahead of time to check…read moreavailability on three different color suits. Because I am borderline big n tall, and several other stores are out of stock on EVERYTHING, it posed very difficult to find a decent, last minute, suit. Alex assisted me over the phone and knew, off the top of his head, what sizes and color suits he had in stock. Wow! Holy shit. I was expecting to be on hold for at least 10 minutes, but not this time.. He pulled three suits from his sales floor and had them hung up behind the register when I arrived an hour later. Alex assisted me and another customer, simultaneously, and I was able try on the dark blue which fit perfectly. The whole transaction took less than 15 minutes; and because of Alex, I'm relieved of the last minute stress this suit-shopping has caused. Thank you Alex. I wish retail stores would employ more hustlers like you.