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    Famous Footwear

    2.0 (4 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.3(20 reviews)
    14.1 mi
    $$

    I'd been searching for a large sports bag after my luggage got damaged in transit (thanks, BA!),…read morebut had been having trouble getting something of the right size without having to order it online. Dick's website said they had one, but in the first store we tried they didn't have it in store. This branch was a spur-of-the-moment visit as we were actually here to visit Trader Joes, but within a couple of minutes a very attentive sales person had established my requirements and led me to the correct aisle, where they actually had a bag in stock that ticked all the relevant boxes - hurrah! In and out in less than 5 minutes.

    Completely unacceptable experience here…read more I was the only customer in the shoe department. I waited over twenty five minutes, hoping to try on several pairs of shoes in my size. Two young employees in the shoe department were focused on restocking; after fifteen minutes of waiting, I asked one of them for assistance. (I also heard on one of their radios that someone was waiting for assistance in the shoe department. That'd be me - the only customer in the shoe department.) The two young employees avoided eye contact and the one I asked for help from told me the other employee would help me - I waited another ten minutes and neither stopped restocking to help me. I felt invisible, and angry, that I even bothered driving the 30 minutes it took to get here. I was planning on buying at least two expensive pairs of shoes for the upcoming school year - but alas, I'll be looking elsewhere. Not sure if the pressure to restock is so great from higher-ups or if the two young workers were simply avoiding working with customers. Either way, I will NEVER be back in this Dick's as there is clearly something wrong in this location. Looking at the other Yelp reviews, I'm not the only one with a bad shoe department experience. What a shame.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
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    Big Al's Archery & Marine Outfitters

    Big Al's Archery & Marine Outfitters

    3.9(7 reviews)
    1.2 mi
    $$

    Getting into hunting, starting with the bow. There are NO archery places in this part of…read moreMassachusetts that aren't a chain sports store, except this place. I went for a sale weekend. They've got a retail part and shooting/target section. The staff were all great. Clearly experienced and knowledgable. No attitude, I never felt dumb or like I was asking a stupid question. And they were really good about helping me find what I was looking for, not trying to upsell me on everything. Overall, got what I was looking for, felt really comfortable, and am glad theyre not that far away.

    In the market for a new Hoyt target compound after being away from the sport for several decades…read more Made a phone call before driving over and while they did not have the exact model I'm hoping to buy in stock the gentleman who answered the phone was courteous, welcoming, answered my questions before encouraging me to drop by. Arriving at the shop I found a densely packed pro-shop that tended toward hunting rigs (which is not a bad thing....it's just a reasonably well stocked shop in need of a bigger space that is stocking what the market demands) and a multi-lane indoor 20 yard target range. The man behind the counter was with another customer but greeted me promptly and indicated he would not be long. (If I had a penny for every gun/hunting shop that completely ignored me upon entry.......so this was a welcome turn.) Noticing there was another customer in the store a gentleman who had been on the line shooting set his bow down, and introduced himself as the owner and shook my hand. He too was extremely helpful, answered my questions and offered some qualified advice after learning the "target/competition" direction I was leaning toward. Basically I got a very good vibe from the owner and his staff and was assured if I purchased my bow through them I would receive a full compliment of expert tuning and fitting services as well as 2 months free access to the shooting lanes. I feel confident that I found the best full service pro shop in the Northeast Region. Lots of places can sell you a new rig but most leave you high and dry when it comes to providing expert assistance with fitting and tuning. Super glad I dropped by Big Al's. Next step is a short appointment with the owner to check a few key measurements (draw length etc.) before we place my special order for a left hand 2018 Hoyt Prevail. If my first impression was typical of their service I'm looking forward to doing business with them. (I'll provide updates once we get the bow in and I have a chance to work with them on fit and tuning.)

    Marathon Sports

    Marathon Sports

    4.4(207 reviews)
    39.1 miBack Bay
    $$

    I always have a good experience when I visit marathon sports on Boylston St. in Boston. Recently,…read moreI needed to exchange these stability sneakers because they were too hard on my knees. Matty was there to assist. He took his time and helped me find the right sneaker. His customer service was top tier. He was very patient and very understanding. His customer service was exemplary. Now I am able to walk without pain and with the right amount of support and cushioning. Thank you Matty for your assistance. Well done!!

    I seldom write reviews but the service I received at Marathon Sports in Cambridge was so…read moreexceptional that I feel compelled to publicly applaud it. An avid runner until I was 50, two hip surgeries necessitated that I change my routine to walking and pool running. For close to 29 years, this worked for me. Approaching 80 has brought about new challenges. Recently I had to go to the foot doctor who took X-rays and told me that I have severe arthritis in my left foot. This explained much about some of the difficulties I have been having with my walking regimen. He explained that more than ever I need to be very careful with my walking shoes and explained the type of support my aging feet would need to get me another 10 years of walking the river. When I went into Marathon Sports, I felt truly welcomed and was lucky to have Nina as my sales person. She is just one of the kindest most patient sales people was ever my good fortune to meet. I was a difficult and demanding customer but my experience there leaves me grateful to her and the folks there at Marathon. James Spencer, Cambridge, MA

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    Famous Footwear - shoes - Updated September 2026

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