They were super accommodating. I needed to order a cake. I…read moresent them a picture of an example as a reference and they knocked it out of the park. It was a chocolate ganache heart shaped vintage goth cake. The chocolate is rich in flavor and super moist. Definitely would recommend for customized cakes. Super happy the way it came out.

Set up a 50th Anniversary party and chose this bakery to do the cake. We chose a design from the…read morebakery's current photos but added an additional tier. We went with 1/2 vanilla buttercream and 1/2 chocolate ganache . 2 weeks before the party we were able to pick up samples for tasting. The bakery gave generous size pieces to try and staff was very kind and helpful. Cake turned out amazing and looked beautiful. Was delivered to the location on time with no issues.

Love these folks. We always use them for our parties and they never disappoint…read more Ordered a week ahead and all was ready for pickup as promised. We generally do cakes but this time we opted for a selection of cupcakes. This worked out perfectly. The cupcakes were a real hit and super yummy!

Amazing Cakes, Cookies & Customer service! Kristin is so accommodating & awesome to work with! The…read morecakes we've ordered from her are always Deeeeelllicious & moist! I always get a few cookies to-go & I even purchased some of the peanut butter dog cookies. My pup, Chester loves those!! I give Kristin & Sugar & Slice Bakery 5-stars All-the-way!! Highly recommend Sugar & Slice Bakery for ALL occasions! Great Prices for exceptional & delicious Cakes & Desserts! Attached is a pic of the Peanut butter chocolate cake she just made for us! Scrumptious!!

Delicious amazing everything in this store is great. I love all the Frappuccino's but the Nutella…read moreone by far is amazing love this store

They have the best quesito's. The workers are very friendly and the coffee is delicious too!read more

Nothing in the description says these cupcakes are soaked in an unknown liquid. All were soaking…read morewet with an unidentified substance. Unknown whether it's alcohol, sugar substance or something else. Absolutely disgusting texture and taste. Immediately spit it out and threw them all away!

All your baking needs ,don't hesitate to ask them staff is very knowledgeable and knows how to bake…read morethis or that overall happy wife happy life lol!!!!

I have been thinking since this afternoon whether I should post this but it will be a disvantage to…read moreanyone living in winter haven if I did not, so I will post it for anyone to know and make a decision whether this place is for you or not. My experience is based on the interaction that we had this afternoon not the goods they serve. My sister and I were eating some of the goodies and having bonding time when a lady whom I can assume is the owner came from behind to my sister, touched her hair and then asked if it was appropriate for her to touched my sister's curly hair? Firsr, you already touched my sister's hair and two you must know it is not okay to do so when you are asking!. I truly thought my sister knew her but she did not! I just said you already did touch it which at that time she is just walking towards behind the counter and honestly not sure where she went after that. I cannot believe in 2026 we are still acting like this is okay. Not sure whom this lady thinks she is or what kind of games she thinks she plays to thinks it is okay. Not sure.if she truly thought she was given a compliment to my sister but what is wrong is wrong. She knew she did wrong. For sure we will not be coming back and for sure I have no desire to use what I have left of a gift card. Unprofessional and honestly so out of touch with your clientele. Winter Haven is growing rapidly and you will have to deal with all of more people like us. Some people are so passive aggressive that is gross. Not looking for an apology from the owner or the business.

What a sweet little gem of a local bakery! Exactly what we were looking for! The young ladies…read morewere a delight and the goodies were delightful! We took them over to the fountain across the street to sit and enjoy while taking in the sunshine!

This cake is so delicious my husband ate it all within a matter of days! Luckily for me this…read morebusiness is located very close to me so I didn't have to go far pickup. Customer service was amazing as I was able to text the owner my cake idea and she brought it to love. I would recommend this business to anyone wanting a cake.

Although the cake tasted good the cake was an hour and a half late, the contracted time was at…read more12:00 and it arrived at 1:33. With it being in a hot car for such an extended period it started to collapse 30-45 min after receiving it. When I tried to contact her all I got was excuses and never a sincere apology for the delay.

I would never recommend this baker to anyone especially not for something as important as a…read morewedding. The cake she delivered was sloppy, uneven, and looked nothing like what was promised. On top of that, the cake itself was dry and flavorless, completely unworthy of the occasion. When we tried to discuss the issues, instead of taking any accountability, she dismissed my concerns and tried to make it seem like I was the problem. It was insulting and unprofessional and classic gaslighting instead of good customer service. Weddings are stressful enough, and putting your trust in a vendor who doesn't care about quality or responsibility only makes it worse. Save yourself the heartache and go to literally any other baker. The cake with blue is what we ordered from her design profile and the only thing we changed was the blue to an emerald green. Not only did we not get emerald green the gold was a tacky shade and she added the awful uneven bubble border I absolutely hated.

Absolutely STUNNING cakes! If you're in the Davenport, FL area and you're looking for a custom…read morecake, you're simply not going to do better than this. Their artistry, precision and quality is absolutely impeccable.

She did my son's grooms cake not only was it beautiful it was delicious. My son loved it so much he…read moredidn't want us to cut it. It was a Tampa Bay lightning jersey with his name on the back, just perfect!

Based on cupcake taste, it's a 5 star rating. I have not yet found the store open (see original…read morereview) but I had the pleasure of sampling a mixed box of cupcakes recently. Their orange-flavored are my favorite, a friend loved the strawberry another the lemon. They had several light and dark chocolate options. Their butter cream frosting was perfectly balanced and not too sweet. The cupcakes are a little smaller than Small Cakes or Crumb & Get It but delicious and moist. Best cupcake in Polk (beats Publix, too!)

I easily made reservations online (for a Saturday afternoon) via their website; reservations for my…read morewife, visiting DIL and granddaughter (for a 7th birthday celebration). The entire experience was wonderful! The ornate exterior and interior made for a memorable experience, as did the great service and selected dishes! The wee one is not fond of tea (yet) and they gave her a tea pot filled with lemonade instead. With the rave reviews from the family I will make sure this is an experience they can partake in again in the future. I may join them or just the wife myself, although they told me this is more for the ladies and only a couple of men were present during their two hour leisurely visit (service was not slow, they just enjoyed the setting that much). They have an attached gift shop which they raved about too, and of course returned with a few items. Thank you for providing a wonderful experience, of which I got to live vicariously through.

Amazing experience with this place ,far exceeded our expectations. We made reservations for the…read more11AM ( first opening) and we were happy that we did. Parking was free and ample. Directions to the restaurant were clear from the street with good signage. One may call this an upscale tea room/ brunch: indulging dessert experience; depending on how you order. We skipped our breakfast to make room for the experience and we were not disappointed. Seating and decor was British colonial setting. The food was delicious and prepared well. The desserts were decadent and the TEA service was exotic. The food ordered was pasta Florentine and (rich and creamy goodness), blackened mahi over mango salsa was cooked and seasoned perfectly. Quiche was not bad . Mediterranean platter came with humus, roasted eggplant and Tabbouleh. Eggplant was sharp in flavor. Chai was served full of flavors and spices; green ginger tea flavorful and needed time to get to full strength. Raspberry in Paris Rooibos was naturally sweet and well scented. For the desserts we ordered strawberry scones with clotted cream, Italian wedding cake, hummingbird and the chocolate ganache. They were large portions and decadent. Importantly the owner made sure to accommodate us on the menu and was quick to respond to any issues. Isabel and Carline were exceptionally gracious host. Explore the grounds and gift shop on premises and savor your experience. Godwilling your experience is like ours and better.