I had an interesting experience at this salon. Sam colored my hair over two appointments (the first…read moretry wasn't quite what I was looking for but she gladly took me back and fixed everything) Sam was super sweet, professional, and the final product came out great! Thank you Sam! However, I did not have a good interaction with who I believe is the salon manager, Stacy. (Although she could've been the receptionist, I'm not quite sure) She was standoffish, a bit rude, and it seemed like she didn't want to help me at all. After checking in at my second appointment, I went back up to the front desk because I had a simple question about a product that I purchased during my first appointment. As I started to speak, she cut me off saying that I needed to have a seat and that Sam was going to be with me shortly. Before I could even say another word, she turned and walked away from me. I didn't say anything during my appointment because I wasn't going to let someone who was clearly having a bad day ruin mine, but I thought it would be important for the salon owners to know how she is treating clients. I will be returning to see Sam, and hopefully the other woman is having a better day when I return.

Well the ONLY REASON I gave them 2 stars is because Mariah is awesome - hands down awesome. She's…read morethe ONLY reason I've continued to go there for the last 6 months. In September 2025, the cost for having my lashes done went from $59 to $75. Pretty extreme if you ask me. I voiced my concerns to the owner. Her response was that they are now offering their own line and have more options for their clients. Nothing whatsoever is different about the lashes I am getting, so why the increase? In addition to increasing my charge - no one bothered to let me know ahead of time. I found out when I was checking out. Seriously bad customer service. Then, less than 4 months later they increased the cost AGAIN. Mariah called me the night before my next appointment to let me know because she knew I was very upset with the last increase and not being informed ahead of time. She's a sweetheart and really cares about her clients. Once again, I spoke with the owner about the increase. She told me that Mariah's level was raised so they were compensating her for that increase. Mariah deserved the promotion!!! However I further questioned the owner and expressed my displeasure with the increases. I informed her (since she didn't know and apparently didn't care), that their pricing had increased 44% in just 4 months. I told her that she was making decisions that would obviously impact customers negatively and had she given that any thought. Again, she didn't appear to care. Now, today I open the receipt for my service yesterday.... They charged me for some hairspray and my lashes and I included the tip. Once again to my surprise, a new fee had been added with no notice. I can't even believe they have the audacity to charge it - a "CONVENIENCE TIP FEE" of approximately 5.5% if you put the tip on your credit card. I immediately called and spoke with Layla asking her what the heck was that fee. She told me that they have a new system for checking out and it automatically charges that fee if you tip on a credit card. She did offer that I could avoid that by tipping in cash. My response - YOU'VE GOT TO BE KIDDING ME!!' let me get this straight, your new system charges me in order to pay for the new system? She then asked if I'd like to speak with the owner. I told her no because she continues to charge her customers for anything she chooses without any regard for or any communication to the customers and couldn't care less. I will be submitting this review anywhere and everywhere I can over the next couple of days. It's a shame that she doesn't care that Mariah has now lost another client due to her poor management and business ethics. Done and done

Came in not knowing I needed to make an appointment and they were gracious enough to take me in as…read morea walk in last minute. Phil gives an incredible haircut and has just the knack of knowing how to.make your hair look good, I highly recommend over any other in Waco!

Philip rocks. He really knows what he is doing and did a great job with a trendy cut I didn't trust…read moreanyone else around town to do. If you're from a big city it's a little depressing looking at Waco's options for stylists, but Philip is a diamond in the rough. My friend who does wedding photography recommended me to Philip, and I'm glad he did. I will definitely be coming back.

Desyi was wonderful! Such a great first experience. Very professional and listened to what I wanted…read moreto do for my hair and she gave me helpful tips. And my new hair style is on point and ready for summer! I got 4 in off and I got a blowout. I also got custom gloss to blend the greys. Loved the salon they ordered water or coffee while you waited. And the music was great too! Can't wait for my return visit!

This is a great salon! Christy was very attentive and patient and I am very happy with my haircut!…read moreCan definitely recommend to curly girls as well!

Hands down, best dip manicure I have ever had! Technician asked if I was in a hurry, which I…read moreresponded no. Appreciated the ask. An hour and a half later with such attention to detail, this was hands down the best dip manicure I have ever had. Not thick and so natural looking!

Save your money. If I could give zero stars I would. I don't think my tech was certified. Place was…read moredirty. Her long acrylic nails made it extremely difficult to remove my polish. She could not use the rectangular buffer due to her nails. She seemed unsure how to give a basic manicure. She was nice but I overpaid for a sad manicure.

Absolutely the worst haircut ever... people use to go because cheap now over 20 bucks... told the…read moredude exactly what I wanted a low fade , and he immediately shaved up to the top of my head... theybare getting barber school rejects and trying to so called train on job... I didn't mind him sweating profusely, but when he screwed up my hair he just said oh did I, and the manager on duty says we'll we can't put it back... horrible job and dint even offer a discount I had to go to another barber to get my hair fixed.... great clips is truly garbage now​

I absolutely loved the lady who did my hair. She took one look at the photo of the haircut I wanted…read moreand did exactly what I wanted. I'm definitely going there again. I'm am super happy with the experience, the lady was super nice and respectful and I loved her energy, I gave her the same back and it was definitely the best experience I've had being here in Waco. I don't know the kind lady's name but I hope she has a wonderful day.

So if you go to Facelogic's main site you'll see there is a Facebook like page and it takes you to…read morethe Waco location (Which I was at earlier this year when in Texas) I had a lousy facial (got burned literally and figuratively and sadly paid cash or I'd do a charge back now!) I was already member at the South Barrington Location in Illinois and then just after this they shut their doors down leaving me with un used facials i had already paid for! I did a charge back and yeah! I got my money back! Even after paying in 2010! I encourage everyone NOT to go to the Waco or any location (They are shutting down around the country and leaving women (and men) who paid in advance with NO refunds or any information! I contacted the BBB but even they didn't get back to me or my friends who were duped as well! Stay far away and pick another spa instead! Any place but Facelogic!

I've been coming here for spray tans for over three years! Jessica does a wonderful job, the color…read moreis super natural and you are able to shower after three hours which is great

Love the shape and color of my nails. These are from the ballerina collection. Thank you…read moreCassandra!! See ya in three weeks.

Saw this on IG and just needed to stop it was so cute! Until I got there, the receptionist was so…read morecute and friendly but my tech seemed like I somehow inconvenienced her by having a pedi appointment on a slow Tuesday afternoon. Bring your own friends and energy here because the energy the workers give is nonexistent. Literally 4 customers in the salon and zero conversation happening. BORING don't market as cute fun girl energy and provide none of that. My pedi wasn't even good especially considering it was over $70. Also maybe just a me thing but the swings weren't comfortable for my legs.