I moved to Charlotte 2yrs ago and I found this shop a week after moving here. This is the only…read moreplace I go for my Blowouts!!!! Ms. Max is AMAZING not only is she personable but she's fast and my blow outs last longer than when I've gone to the Dominicans! I love this place!

If I could give this place ZERO stars I would. I arrived to my appointment today which was…read morescheduled at 2:30pm on time and was told that they moved my appointment to 1:00pm and was cancelled. When attempting to show the stylist my appointment confirmation and no changes were made, she ignored me. As I stated in my way out, do not charge my card as I arrived on time for this appointment and have no notifications or messages stating this appointment was moved. I will not be returning, obviously.

Went for an eyebrow wax and the lady got wax all in my hair and didn't even say anything to me…read moreabout it, let alone fix it. I've had trouble with them before, but this is honestly the last straw. I won't go there again.

I always go to Jane to get my hair cuts, I have for over 10 years and she does a great job that is…read morewhy I keep coming back. I am unhappy about the prices always going up and the benefits being taken away. They no longer have the hair cut card where you get the 9th haircut free. They also now have a cap at $3.00 off for competitors coupons where they use to accept it for whatever the amount was for. If Jane ever leaves I will follow, there is nothing that keeps me coming here other than a great hairstylist that continues to give me great hair cuts for a long time! If you want a great cut give Jayne a call.

I normally do not leave reviews, but I was very disappointed with my experience here. I was running…read moreabout 4 minutes late to my appointment and apologized as soon as I arrived. Before I even got there, I was already being texted about being late, and when I explained I did not have her number, I was told it was "on Google or the booking site" in a way that came across very rude and passive aggressive. Once I sat down, she continued bringing up how late I was and mentioned multiple times that she had another client after me and still needed to get hair for them. The entire appointment felt rushed and uncomfortable from the beginning. She kept saying my hair was "matted" even though I had already detangled it before coming, and she repeatedly told me my hair was "straight" and "doesn't curl," which is simply not true. I specifically booked for finger coils and clearly stated multiple times that I did NOT want comb coils, yet she still kept trying to do comb coils anyway. The whole appointment made me feel like she either did not want to do my hair or did not know how to work with my hair texture. I even asked about two-strand twists, she agreed, started them, and I immediately did not like how they looked. When I asked if she could just straighten my hair instead, she told me she "didn't have time" because she had another client scheduled. My appointment was at 1:30 and by around 2:45 I was basically rushed out and left with nothing but a ponytail, while still being charged $45. Overall, the experience felt unprofessional, dismissive, and uncomfortable. Update: In response to the owner's reply, I would like to add that she repeatedly claimed my hair was "straight" and did not curl. However, after I returned home, I styled my natural hair myself and my curls were very defined, full, and voluminous. I can provide photos showing this. This further confirmed my belief that she either did not know how to work with my hair texture or did not understand how to style my curls properly. I would also like to mention that after I posted my reviews on Yelp and Google, she began contacting me about them. She called my mother regarding the review and then proceeded to send me multiple messages about it. I found this behavior highly unprofessional and inappropriate. Additionally, after looking more closely at the photos used to advertise her natural hair services, I noticed that many of the natural hair pictures do not appear to be examples of work performed on clients during my experience with her. As a customer, this raises concerns for me about whether the advertised results accurately reflect her own work and experience with natural hair. Everything I stated in my original review was an honest account of my experience. I have no reason to misrepresent what happened. Based on both the appointment itself and the events that followed, I do not believe she handled the situation professionally.

I started seeing Leticia after finding her through a Google search. She has been my one and only…read morestylist for the past two years! She is always prompt and keeps her appointment times. I let her do her thing with my hair and I am never disappointed!

Excellent service. Finally I found someone that knows how to manage my hair. Haven't been able to…read morefind a good place since I moved from Miami. She was timely and thorough and very friendly. Love the way my hair looks

Tina will be truthful and honest with recommendation. I had been dying my hair black for years and…read morewanted to make a change and lighten it. I went to Tina to get her recommendation on it. She told me that she didn't think it was a good idea to bleach the hair in the condition my hair was in because of the many years of black hair dye. What she recommended was for me stop the black hair dye and cover only the gray at the roots only a medium to dark brown and get regular trims of the ends until black was gone which I did. The purpose of the recommendation was that by dying the roots and getting trims was so that can later be able to bleach the hair to a lighter shade. The whole process took me almost a year to get my desired shade. I now have a copper reddish hair and love it. I've gotten many compliments on it and I can get away from dying my grays a little longer than when I had black hair.

I love this salon! It is tucked away in the Belk at Southpark Mall. My sister always comes here for…read morecolor and recommended it. They have very nice and accommodating front desk staff and good music playing. It's easy to book appointments by calling or visiting their website. Justin is a skilled stylist and I always leave with a confidence boost. Thank you for the great service!

Haven't been to salon in years. It was a great experience. The salon needs to update pricing on…read morewebsite.

This has really become my favorite place to get my hair done, and I've never really had a favorite…read morebefore growing up. I always like to get blowouts, and my hair is very thick and (4c) curly naturally, and not to mention I've always been very tender head, so this has always been a struggle for me. But the best experience I've had so far getting my hair done has been at this salon, and I've actually managed to sit through it without wanting to die--so major points. I also ruined my nails that morning before my appointment, and I figured to try getting acrylics for the first time since it was Valentine's Day--and I have to say I loved my nails! The nail artist even added some little hearts onto them and they were so cute! I might have to start getting my nails done more often, so when I do I know who I'll want to go to! :D

Service is impeccable. I asked. I received. I was extremely happy with the end product. My hair…read morecolor & style was exactly what I wanted. Vibe is welcoming & energetic.

I followed Madelyn James from another salon to Established Studio which thankfully is much closer…read moreto where I live. Maddie is so talented, fun and so easy going. I feel very fortunate to have found her (thanks Yelpers!). Her prices are so reasonable for the quality of her work - highly recommended.

Truly amazing and awesome establishment. The vibe of the salon is awesome and truly extraordinary…read more This is a talented staff and professionalism is unique.

I followed Bryan here and he is sooo wonderful. Interested in giving the best service after asking…read morequestions and listening carefully I want my curly hair easy and stylish and he delivers

I have been needing a trim for a while now and got really lucky this past weekend to get a last…read moreminute booking with Charlotte. I am normally fairly lazy and know next to nothing about what to do with my hair on a regular basis. I went in asking for something a little different but not too crazy. Charlotte was super sweet and did such an amazing job layering and styling my hair. I also love how my hair looks after it has naturally dried and not styled at all (which is usually how I wear it). As someone who does not do much to their hard very often I am thrilled with the little change up and will be going back and booking with Charlotte. The vibe was also very chill on a Saturday afternoon. I would add before pictures but I think the after will suffice.