I've been a client for the past several years. In fact, in all of the years that I have been going…read moreto Sarah, there's been a number of times where I've wandered elsewhere to have my hair cut, colored, and or styled. And each of those instances, I found my way back to Sarah. She's not only professional, she's knowledgeable, she's extremely patient, she's a great listener, and she really knows her craft. Her location is super convenient with so many options of restaurants and shops in the area, and I love the fact that when you make an appointment, you are truly her one, and only client from the start to the end. If you are in need of someone who knows their craft extremely well when it comes to cuts, color, extensions, and just general healthy hair care, then Sarah is your girl.

I have been going to Sarah since 2013. She's the ONLY stylist I trust with my hair. She is super…read moreknowledgeable about different coloring techniques and she always takes her time with her work. You won't walk out looking like someone just dumped a bottle of die in your hair. Pricing may be a tad higher than other salons but you get what you pay for. Sarah is definitely worth it. She will take the time to make sure you get exactly what you want. The quality of her work is amazing.

New to the neighborhood and stepped in to see if I could possibly get a wash and cut service ,…read more upon walking in the girls were looking at me as if I was from another planet .... The receptionist told me that she doesn't think they do black hair ... I asked if she could please ask a stylist just to make sure, she asks a stylist and they look over at me and whisper, she comes back and again lets me know that they do not do black hair . Now, I understand that they may not be familiar or have worked w black hair , that's not my issue, my issue is the side eyes , the unfriendly energy, it gave very much MEAN girl and I do not appreciate it . DO BETTER ladies !

I recently visited this salon for a root touch-up, and my experience was disappointing. The water…read morefor washing my hair was ice-cold due to a problem with their heating system. My stylist tried her best to use boiled water, but she still had to use cold water to rinse out the shampoo and finish the service, which made me very uncomfortable. What was even more disheartening was the owner's complete lack of concern. She didn't acknowledge the issue or apologize for the inconvenience, making me feel undervalued as a customer. I appreciate my stylist's efforts, but the overall lack of customer service from the owner was unacceptable. I do not recommend this salon to anyone, especially with that owner in charge. I won't be returning."

This salon is the BEST! Professional service and highly-skilled hair stylists. To limit…read moredescribing the staff at the salon as simply stylist is very limiting. Katrina is truly a beauty technician. She not only knows how to execute what the client request but she provide you with the science behind it so that you never leave with anything less than a fabulous new look. She has transformed my hair into the healthiest that it's been since moving to Charlotte. I also rely on this establishment for crochet braids during the summer months and Taqwa is the one to go to for protective styles. These two ladies will never disappoint in a friendly comfortable environment makes the visit a true experience. Great music in conversation along with lots of laughs. I've been a customer for three years now and can't imagine going anywhere else. I would highly recommend Treatment Salon to anyone who is looking for someone to really handle their hair.

I was referred to Katrina by a local hair boutique. To be honest I was relieved because I don't…read morehave a personal stylist and I didn't want to deal with a rando Instagram hairstylist. I showed up to my appointment looking a hot mess and couldn't have been met with a more gracious stylist. I stopped going to salons due to the bad attitudes that seems to plague stylists these days so I was more than wary to say the least. We did a trichology/scalp consult, she treated my scalp and then did a cute wash and go. She was very friendly and informative without being overbearing and pushy from start to finish but most importantly it felt like my scalp could finally breathe. I drove 40 minutes from Concord Mills to meet her and I'm very glad I did. Highly recommend!

I found this little gem after spontaneously deciding I wanted bangs and wanted them like right…read moreaway. It was near my house and had next day availability, so I took a chance and, gah, I'm glad I did. I saw Jana. She cut my bangs exactly how I wanted them and dusted off my ends. The price was insanely reasonable. In hindsight I wish I'd tipped a little heavier because this is the least expensive hair cut I've ever gotten in Charlotte (lived here 18 years). And it is a GREAT cut! Jana was super nice, easy to talk to, LISTENED to me when I said "yes" or "no" to her questions about my cut. All in all very happy with the experience. The salon itself is very cozy. Unpretentious comes to my mind. It was clean, functional, and cute but didn't feel like it was trying too hard. Parking threw me a bit: I couldn't tell if they have their own parking spots in the two surrounding lots. There were signs about permits, which I didn't have. I ended up parking on the street that ran perpendicular to 10th. Not a big deal but mentioning in case it helps others plan. Booking was a breeze, I made the appt. online without any issues. Definitely look into this spot! I'm happy I took a chance.

To say Katy is amazing is an understatement. Not only is she a cute lil nugget who exudes all the…read moregood vibes, but she kills it with the hair. I did a consult with her to go over what I wanted. She listened to me and gave honest feedback. She also wanted to know what my last colorist did on my hair which I feel is going above and beyond. She's always been available by text to receive hair inspo pics and she wrote out a thoughtful list of Charlotte must-go-to restaurant/bars just because I was asking. I've been wanting lighter brown hair for a long time now to warm up my fair skin tone - something that my previous stylists have not been able to really achieve. Katy got it on one shot and she gave me a killer layered cut, too. There's no reason to ever look elsewhere for a stylist in Charlotte.

I was so very happy with my first experience with Ashley! Not only was she so welcoming, but she…read morewent out of her way to make me feel comfortable in every way. She spent a good amount of time trying to find out exactly what I was looking for, and hit the nail on the head! I look forward to seeing her again, and would recommend her for all of your styling needs.

Ashley has been my stylist for over 15 years and has always been so thorough with going over what I…read morewant. She has brought my hair to the perfect fun purple that I have dreamed of. I would highly recommend ,and she has great snacks and drinks.

Great service, my hair last a long time. Finally I found a Dominican salon that's good. It is…read morepricey though. I'm paying an easy $125 - $160 every time I go.

Nail tech ripped me off. When I inquired about the price of a specific service, she lied about the…read moreprice (I discovered it later). At the end of the service, I gave her bill asking for change so I could leave her a tip. When she returned, she gave me back 50% of what I gave her. My intention was to tip her 20%. When I asked about the rest of my money, she said, "You told me to take 50%". I did not tell her that. I left discussed.

Paula was so sweet and did a great job with my hair! I recently moved to Matthews and get nervous…read morewhen a new person does my hair, but I showed her a picture of what I wanted and she did exactly that. I also love that she told me exactly what she was going to do and went through the process with me. I'll definitely be going back for my next haircut!

Paula has been cutting my hair for years now! She is who I trust and when a friend asks me who I…read morerecommend she is always the first person I send them to see. She listens to what I am asking for and is really good about helping me manage my hair.

Super disappointed with my one (and only) experience with Tribe, can't say I've ever been ghosted…read moreby a business prior to this... I've been a first time client at many salons as I move around quite a bit and I even worked as a receptionist at a hair salon for a while, so I'd say that for the average person I have a good understanding of how they operate and how to act as a client. I needed my hair highlighted before going out of town since I couldn't get in with my normal stylist in time. I specifically picked this place based on the stylist's Instagram portfolio (Catherine Keller), who had availability at 9am, so I booked with her two days before. The appointment was booked but needed to be confirmed and since I'm no stranger to online scheduling I'm sure all she had to do in those two days was hit a button to confirm or decline. The day of rolled around and at 8:30 I called, texted, and Instagram messaged Catherine since my appointment had not been confirmed. I didn't hear back so out of respect for her time, I drove 30 mins for my appointment. I walked in and there was music playing in the back and I could hear someone talking but the place was otherwise completely empty. I wasn't about to wander around since I honestly felt like I was intruding so I called, texted, and DMed again. I sent one last message around 9:30 saying that I was still here and that I'd be leaving soon unless I heard otherwise from her. At 9:35 I got an email that they had declined my 9:00 appointment. Screenshot included. Honestly I'm just super frustrated as I really needed this confidence boost and went out of my way (1 hour round trip) to be a respectful client only to be completely ignored. This is super unprofessional and I have never seen something like this since stylists/salons usually value their time and have strict policies to protect them. If a client is able to book an appointment with you, the least you can do is confirm or deny BEFORE their appointment time! Then I might have been able to find somewhere else to go at the very least, but now my only time window for this has been wasted. Needless to say I won't try again. Do better

I was quoted a price when calling then up charged after my service was completed. I was also left…read morealone when my hair was being done and my stylist disappeared for an hour. The color was not achieved that I was wanting because my stylist left my hair setting for too long. I don't recommend it.