Olga and her husband were on time, cleaned well, and the place looked great! Recommend for a move…read morein or move out cleaning.

We are thrilled with the results of our "Move Out" cleaning that Ana did for our son's and…read moreroommates college house. It is absolutely move in ready for the next tenants. So impressed with professional communication text and email, fair pricing and outstanding cleaning from Oksana and Ana. We will definitely use their services again!!!

Excellent!!! Above and beyond job They are the sweetest…read morepeople Stellar job Our house feels great I use to clean houses in the 90's I know a good job

I'll preface my review by saying I had no contact with the owner regarding pricing or scheduling…read more My girlfriend and I have been dealing with some out-of-the-blue allergies so we discussed a deep clean of our home. She found this company with multiple 5-star reviews and booked a deep cleaning. We made a conscious effort to take our dogs and spend some time away from the house so the cleaners could work without us around/in the way. We had the dogs leashed up and ready to leave just before 11 am (scheduled time), but no one showed up until 11:30 am. We were gone for over 4 hours, and stayed in the backyard once we returned. We heard, "we're done!" and my girlfriend went in and thanked the woman (a second woman was already gone, I assume waiting outside) and I got the OK to let the dogs in and come inside. When I got inside, I was surprised to see dust almost everywhere, smudges on windows and appliances, rugs un-vacuumed, loads of dog hair just under the edge of the couch (not expecting them to move furniture or anything excessive), and a rag left on the stove top. I then asked my girlfriend what the cost of this "deep cleaning" was and was again surprised that the typical rate is nearly $300. I visited the Coastal House Cleaning website to see what their service breakdown was. Per their website: Clean cobwebs and dust shelves - (nightstands and dressers were wiped down, but no other flat surfaces were wiped down) Dust ceiling fan & blades - (ceiling fan in bedroom was cleaned, with big dust chunks left on the floor. Living room fan untouched, see photo) Vacuum carpeted areas - (we don't have carpet but there is a large area rug that was untouched) Sweep and mop hardwood floors - (partial mopping done) Clean all light switches & door knobs - (see front door lock photo) Stove and appliances cleaned - (stove top appeared wiped down, microwave untouched, see photo) Countertops and backsplashes cleaned - (were already cleaned by us, no visible change) Clean & dry shower door, track & glass - (we have a shower curtain, so not applicable) Clean the inside and outside of toilets - (done, but bidet knobs on toilets were untouched -- just dusty and needed a quick once-over with a rag) Blinds, shutters, and window ledges wiped down - (not done at all, see photos) Baseboards dusted and wiped clean - (not done at all, see photos) So then I think... okay maybe they gave us a standard cleaning? Checked the website and I guess we didn't get a standard cleaning, either (no trash was emptied, no lights dusted.) I am extremely disappointed. When my girlfriend texted the owner, who she had scheduled with, we were asked if we did a walk-through at the end. No, we had dogs anxious to get in the house and had we immediately seen any of this stuff, the cleaners would've been at our home another 4+ hours. When I read over the reviews, I see a lot of move in/move out cleanings, which probably don't meet much criticism because people aren't actively living in those places. My girlfriend and I spent another hour cleaning the house after the cleaners left. If you're looking for a DEEP clean, this isn't the company to go with. Honestly I wouldn't hire them for a standard cleaning after this experience either.

The Good: I'm leaving 5 stars because I want to help my…read morecleaner Ariel who was very kind and professional did a good job. The clean itself was mostly great, I would happily hire her again. The Bad:(more of a company issue than cleaner issue, Ariel was lovely) Initially I had some issues with communication during my booking process but those seem resolved now. A few small things below my expectations like the odd missed dust ball or counter crumbs. NBD. I do find it a bit odd that the company (not the cleaning staff) asks for 5 stars reviews with what feels like a guilt trip - that money will go to the cleaner. I want that for her, but definitely think that practice is unprofessional. I think the owners should not be requesting a specific number of stars or even disclose the bonus to the cleaner.

Stop. Just stop, Michael…read more Never in my life have I felt so GASLIT, harassed, and uncomfortable by a business owner's response to my review. It's been 6 MONTHS since the service and our last interaction and this man is HARASSING me again after I've already moved on with my life. I think what it is, you saw that I have Yelp Elite status with over 200 reviews, so you're afraid and you know viewers will read my review and believe me, which is why you're now defaming MY character and typing anything and everything you can say to save your business. When honestly, it's a bad look and looks very petty, pathetic, and unprofessional. Your staff are lying because they don't want to get in trouble/lose their jobs. Let me be clear about one thing. Your staff caused the spill and admitted to me that she failed to clean it up in a timely manner which caused her to slip and fall; there was no "grease" in the kitchen upon your staff's arrival. I have no reason or motive to make up lies. Also, I just LOVE how you edited your main website to reflect statements about walls, ceilings, ladders, and furniture. All of that was not there at the time I hired your company and you added that all in AFTER I posted my poor review. SMH, such a dishonest company lol. Potential customers reading this review: Please know that on everything and everyone I know and love, everything I wrote is completely 100% true.

I got the move-out cleaning service for my 1bed1bth apartment that was about 650sqft. Cleaners…read morearrived on time and finished pretty quickly (it was estimated about 2hrs). They did a fantastic job, my landlord said it was one of the cleanest apartments they've received back! I got my deposit back and the price for their services can't be beat. I wish I could have brought them along with me to LA .

I normally don't leave reviews, and when I do they're normally positive reviews. This is not the…read morecase...and it's a long one because I want to be detailed. Please DON'T hire this company. I am truly disappointed and upset over the quality and efficiency of the cleaning service provided by this company. "Pattys team" was simply awful, unprofessional, and did not provide the move out deep cleaning I ultimately had to pay. The only reason I'm giving them a 1 star is because Karla C (who I communicated mainly by text) was very responsive and accommodating. The cleaners arrived within the time frame provided and only two (from what I heard of their conversations it seemed as they were a couple). When they arrived they did a walk through of the apartment BEFORE starting to clean in order to inspect the condition and advised me it would take them 2-3 hours. Around 4.5 hours later I received a text from Karla saying the cleaners need more time due to "conditions of the home." The cleaners told her that my apartment was more work and dirtier than they expected and they attempted the charge me more money. The condition of my apartment was nothing more than a normal move out/deep cleaning. My apartment was completely empty and relatively clean. They DID NOT do a move out clean. I observed them since 1130 am and noticed that she has giving him instructions consistently on how to deep clean while she wasn't cleaning. At one point he was left alone to clean the small bathroom alone that he spent over an hour on. I'm was concerned at the efficiency of them. I was in the living room during a 40 min period taking apart one piece of furniture and observed them NOT clean anything beyond wiping down a counter. I also had a friend over who observed the same. They did not pull out the appliances to clean them, didn't clean the freezer, barely wiped down the baseboards despite telling me that they had to spend a significant amount of time on them. I had to go back and wipe down walls, cabinet doors, baseboards, and clean the freezer myself. Karla was receptive and when I sent her photos agreed that they did not provide the quality of work they allegedly normally offer. However I had to actually call her and request a reduction of rate in order to receive any response or discount. I was still charged $216 despite after informing Karla and going back and forth being provided an "$80 discount." When I turned over the apartment my leasing agent expressed her concerns over the cleaning quality and advised me she would be reaching out to the company to finish cleaning properly. The cleaners spent SIX HOURS in my apartment and did nothing beyond a normal cleaning. Then tried to argue with me when I expressed concerns. The girl also attempted to get me to pay her cash directly rather than waiting for the company to charge my card. It was all completely unacceptable, unprofessional, and disappointing. It was a complete waste of money and time. I hired them because I wanted to support a local business, they had "fair" rates, and relatively decent reviews. I needed a move out clean and decided to give them a chance. Please don't waste your time or money on this company. I should have paid double the price for a larger professional corporation or company to handle my cleaning needs.

Very professional and explained all that would be done - and the team did an absolutely fantastic…read morejob! Extremely thorough and worth the price.

This is a great company. They're very kind and accommodating. My house was always cleaned…read morethoroughly. Very professional. And they were willing to accommodate my schedule. Great service!

I have utilized the services of Keeplex Cleaning Company for my condo…read more Marina was always reachable . promptly responding to my questions. Thank you , Marina. Lana and Michael executed an exceptional job. Both were professional and ensured that no time was wasted. From now , I will be using KeepLex for my house cleaning.

Highly recommended. Needed my home cleaned on a tight timeline in tight budget. The cleaning team…read morewas on time and extremely efficient, it was obvious that took pride in their work and the results showed it! They were very flexible in what the job description entailed, and hit the mark on all fronts (friendly, efficient, respectful, good value).

Aika was able to clean my house on less than 24 hrs notice. They did a very thorough job cleaning…read moremy windows Well, even got the light fixture and my ceiling fan. they weren't the cheapest, but they were fast, professional, and thorough.

Great consistent service! I can rely on them every time. Always on schedule and always deliver!read more

I had my house deep cleaned this week by their team, and I was extremely happy with the outcome!! I…read moremessaged them on Yelp, and they were very responsive and polite. The ladies came exactly on time, and we're very efficient with their work and time. I purchased the deep cleaning package, as a birthday gift for my boyfriend lol. They were extremely thorough and checked in with me before they got started, to see what I wanted to have cleaned versus not wanted. They took four hours for 1500 ft.², two stories. Overall, I had such a great experience with Green Maid, I will definitely be recommending them and hiring them again in the future!! :)

From the initial inquiry, Green Maids was excellent to work with + reasonably priced. The team…read morearrived on time, worked efficiently, and delivered high-quality results with professionalism and care. Communication was clear and seamless throughout the process. Payment was simple and convenient. I would gladly use their services again and highly recommend them.