I just wanted to leave a great review for Wideman Pools. Rodney, Krystle, and the staff of Wideman…read morePool are so professional and caring. They helped me close my pool for the fourth year in a row. As always they did a fantastic and professional job. Thank you guys!!

Wideman Pools are the only company I trust to maintain my pool! They installed in and have doen…read moreevery opening and closing each year.

I talked to a couple different people there and they were insanely rude and their pricing was…read morehorrible. I'm having a Jacuzzi moved from two blocks away and they are only about 35 minutes away from me. They quoted me at $1000. They have also been texting me snarky comments, ever since.

I went to the pool store in Marion last year and was so frustrated. This year I decided to come to…read morePoolCo in Carbondale. Man was I surprised! The young lady that helped me knew exactly what i was asking for. She gathered it all within 3-5 minutes and i was on my way! They have a gained a loyal customer here. Cannot recommend them enough!!

I bought a hot tub april28th was told it would be installed in two weeks, when that didn't happen…read moreall i got were excuses, nobody came to work today,its to muddy( going on concrete} we don't have your tub have to go to marion and get it Delivered june the 5th went to the store to report it had a leak came out a week later to try and fix it said there other problems need to replace it we talked about upgrading to a better spa that went no where. Communication has been horrible one lie after another,its august 3rd and they are suppose to pick it up and refund my money.(we will see) If you have a problem you got a real problem!

I bought a hot tub first of may still have not got all i get are lies or no call back , don't pay…read morefor anytyhing up front are you will get the run around like me.

I paid this business to install a new liner in our 33 ft above ground pool. The 2 guys that came to…read moreour home did not install the liner correctly and when the left for the day they left the vacuum on and told me to fill with water up to first line on the liner. It started buckling up our pool. I immediately called them the manager told me to unplug the vacuum and it was normal but the guys would come back the next day. The had several areas that had pulled loose they told me it needed a different piece to hold onto the metal. So they installed that. Then put our top rail on which we're not right alot of it were put on backward. It was April too cold to get in our pool. We had alot of rain in April going into May. Once we started getting in our pool we noticed the imprint of small screws under our liner. We called the manager he told us he was not responsible for that even though we paid them to install it and we had a heavy rock barrier under our old liner that they pulled up and raked under it. Then installed our new liner. We paid over a $1,000 for 2 water trucks to come fill our pool after the liner was installed. So I wasn't about to have to drain it and pay to have another company have to fix our liner and have to refill it again. This company should have corrected it. They had a guy come when we were not home even after being told to call us we wanted to be here. The screws are still under the liner and we were told they will puncture the liner with people walking on them. We are beyond upset with the absolute unprofessionalism of this company. And we have multiple pics and witnesses to prove everything stated. We will not recommend using this business.

Went to the store to get a part and chemicals. the girl at the counter had no idea what she was…read moretalking about. I don't know what happen to the big guy that ran the store, he was always friendly, and very knowledgeable about pool stuff. now all they have is this girl that asks someone else for the answers and a guy that just sits at the other counter in the corner and doesn't acknowledge you. They are always out of stuff, and they never answer the phone or return messages! I needed a sand change for my filter, but I was told that service calls are only done on Mondays, and I would have to pay $200+ just to schedule it and it would take 2 weeks to get to me? very rude people working there now! I have been a long-time customer for 10+ years, and this place is absolutely terrible! With openings, closings, and chemicals I spend $2500.00 a season, NOT ANYMORE! Going to give Malibu a try now! This will also be going up on FB

I paid this company $1,300 to replace my pool pump and sand filter. They took my money and never…read moredid a single thing. They will not respond to any of my messages or phone calls. I have been scammed by them and do not want it to happen to anyone else!

I just had breast reconstruction surgery so I hired these guys to open my pool and change my sand…read more I told them I needed it totally cleaned so I could just send the kids out to swim. I couldn't be any clearer on what I wanted them to do. I paid them a small fortune and all I got was blue water (yes, at least that was done). When they left I still had a ton of leaves and sand on the pool floor. I would not suggest anyone hire this company for anything. IF you do, be clear and don't pay a cent until the work is TOTALLY complete. I was very dissappointed in my results.

Jo-Co Pools recently installed our new pool liner. The response time was immediate. The young men…read moreinstalling the liner were friendly, professional and answered all Of our questions. Joe and Patty took a personal interest and made sure our expectations were met. Thank you very much! I would 100% recommend Jo-Co Pools for any of your pool needs.

Our pool became subject to a flash flood last week near Herrin, Illinois. While we tried to get the…read moremud and gunk out of the bottom of our pool, we were ill equipped to get all of it out. At the end of our limitations, I called Jo Co. The woman who answered the phone at Jo Co listened to our problem and responded with the most caring and sincere manner - she impressed me with her sincerity. She assured me they would do all they could do to help us out. The next day, Stephen C. from Jo Co drove to our home and did absolute magic and restored our pool. He took it from a muddy, dirty, septic pool to a pristine, blue, clear pool - all within a 24 hour time period. I had a family reunion two days later. I attribute the wonderful family time we had around the pool to Stephen and Jo Co Pools. We've had a pool for close to 15 years and we know the companies in southern Illinois who service pools. Jo Co Pools stands head and shoulders above their competition. I give them our highest recommendation.

I have been buying from them for a few years. Have always had good service and they have never…read morebeen out of chemicals

We have had a pool and a spa installed by these guys. We also stop in for free water testing and…read morechemicals. They have consistently taken good care of us.

Staff is great and knowledgeable. They help set up my pool and get the levels right. Sheila goes…read moreabove and beyond. She is great! You guys will always have my business

The ladies at Lee's Pool are Wonderful to work with. They always do their best to help with any…read moreproblems that we have arise with our pool. We do not live in Paducah. We had another business install our inground pool. It was not installed correctly and we have had several issues arise. We found Lee's and we are so Glad we did. Wish we had known about Lee's at the time we installed the pool.

DO NOT USE THIS COMPANY unless you want a project filled with issues. If that's what you want then…read moregive this ponzi scheme your money. This entire project had issues start to finish. Our project started off with our main waste line getting busted (which was fixed) and them pulling out the main power line up. Not a single person called J.U.L.I.E. for a locate. I should have terminated Celebrity Pool and Spa services at that point if something so easy could not be accomplished. Things went along but we continued to have a wet spot on the pool crete, this should have been my cue that they again broke my waste line in a different location. Celebrity Pool and Spa continued to work at a snail's pace often times only working from 8am-2pm and taking a 90 minute long break for lunch. Working 4.5 hours a day must be nice. With the kind of money client(s) are paying for an inground 18x36 saltwater pool and approximately a 50 ft x 40 ft concrete patio you would have thought a harder work ethic would have been used. A community member tipped me off and told me to look at another client of Celebrity Pool and Spa. I read the multiple posts from Joni Ross. It is very clear that her family are victims just like my family. Celebrity Pool and Spas, Robert Vickers would leave my job to work on different ones, which several times ended up being Joni Ross's project. Each time I would pay this company they would turn around and purchase other clients products. What happened to the Ross's money to begin with? This kind of ponzi scheme will only last for so long. Do yourself a favor and find a different company and avoid the headache or better yet not have a completed project. Not staying committed to our job caused our pool to be delayed even further. Finally we get to the end and it is a complete disaster. The concrete which was poured on June 29th,2019 and July 1st, 2019 is full of lignite (coal) and is leaving rust like pitting everywhere. Low budget craftsmanship left our project looking completely unprofessional. The concrete was not joint cut until a week after being poured. Our large wedding cake stairs looked like a rookie did the job not a master craftsman. Swirling, poor edging, and not removing the forms properly and in a timely fashion made the stairs look of very poor quality and lacking expertise. They moved on to pour the patio and what a mistake that was. Swirl marks and errors run rampant through the entire patio deck as well. They ran out of concrete making my sight lines off and pitched the concrete back towards my house. This has caused water to be continually in the crawl space everytime we get any type of moisture. Now I fear due to this huge error mold can and will start growing. I told/requested them to pull up the entire concrete job and do it over again, this is a show piece for my family and I, not a road or driveway. Robert Vickers, the owner wanted to talk with Odum Concrete about the issues. After several back and forths Mr. Vickers stopped communicating with my wife and I. I continued to call Mr. Vickers once a week for 6-weeks straight. Not once did he return a call. Robert Vickers of Celebrity Pool and Spa ABANDONED the job and never fixed any of the low quality craftsmanship issues regarding the concrete. As the season moved on I fully expected Robert Vickers of Celebrity Pool and Spa to come back. We have issues with the in-take / return lines. One of them is leaking over 2 inches of water a week and I can / could see it coming out the french drain they installed. It didn't rain for 30+ days straight and we continually had water leaking out of it. It should have been DRY! In addition, we did not receive our safety and cleaning products from Mr. Vickers. We had to seek other reputable companies to finish the job that Robert Vickers couldn't finish. Spending additional funds out of pocket when Robert should have finished the job to begin with. Do not give this company the time of day. Find true professionals who have a passion, care, and pay attention to detail.