The BEST!!! All the way around. Great doctors and staff. Nothing but positive experiences here and…read morea smile that gets more beautiful with each visit!

TLDR: This man CARES and is extremely good at his job…read more I actually did not have my braces done by him. I had a permanent retainer that had popped on one side and my previous orthodontist had retired. I went to my main dentist who had reglued, charged me $200 to only have it pop off again 2 days later. I heard good things about him so I called for an appointment. He actually stayed late to see me that same day (due to my work hours) of his own accord, completely removed and reglued the retainer. He was personable, easy to talk to, extremely friendly and made sure everything was perfect before sending me on my way. All this work and he did not charge me a nickel. I met this man only once and he has my complete trust as a patient. And this is coming from a girl that has anxiety about dentists.

As a First Time Patient, I was taken well care of from a Dental Assistant!…read more I think, "Smile Doctors" need to change their name to "Smile Dental Assistants!" I may have noticed 1 or 2 actual Doctors, walking around. There was Absolutely No Privacy, when you have deranged teeth, like mine, which is when you WANT privacy! The Patient chairs were all lined up in the center of a Salon-like atmosphere...looking up, there were branches, as if you were in a jungle (plastic tree limbs attached to the ceiling, maybe?), and when looking out the window, it looked like another jungle, or a side of a mountain! It's going to cost you, A LOT!! I guess, no Dentist is ever cheap. This is where I want to beat myself up, "I should have taken better care of my teeth, when I was younger, AND when my Parents could have PAID!

Seems like when asking clarifying questions, the may take it as you questioning their knowledge…read more The front desk person Maezti is rude & conveniently got a call the moment I walked to the front desk to check in so the doctor in the other office helped me. I wish I would've taken into consideration all the low star reviews. I always try to give businesses the benefit of the doubt so I decided to start treatment here in September 2025. I will say they are attentive when it comes to a wire poking & they will schedule you in asap. SAVE YOUR MONEY & GO SOMEWHERE ELSE .

Excellent care, interesting office, Dr Collin's is very involved with your treatment . Friendly…read moreatmosphere and interesting office

We've been patients of Dr. Collins for about three months now. Our dentist recommended Collins…read moreOrthodontics and another larger, corporate office to help correct my daughter's spacing and overbite. We first had a consultation at a different office, but honestly, I didn't feel comfortable establishing care there. The staff was kind, but the appointment felt rushed, and we only met with the orthodontist for about five minutes. So, I decided to call Collins Orthodontics for a second opinion, and I'm really glad I did! Brittnee has been incredibly helpful and communicative from the very first day. When we met with Dr. Collins, we immediately felt at ease and trusted his recommendations for our daughter. He's so great with kids! My daughter has been finger-sucking since she was 3 months old, and now, at six, she has completely stopped after her FIRST appointment with Dr. Collins. It was clear she was listening and felt comfortable trusting his advice to help her get a beautiful smile. We started with her expander for a couple of months, and now she's had braces for two weeks -- and she's doing wonderfully! I would wholeheartedly recommend Collins Orthodontics to anyone looking for excellent orthodontic care for themselves or their children.

My daughter goes to Avery Orthodontics and we have been very happy with Dr Barnett and his staff…read more They are very patient with the kids and use positive reinforecment to encourage good habits while in braces. My daughter's bite is really bad so she breaks brackets often. They have been professjonal about repairing them and not making her feel like she's causing them extra work. They are quick! Dont expect to settle in to catch up on magazine reading! They will have you and your child in and out and ba k to school in no time! I also really appreciate that fhey have advil there for the kiddos if they need it. I forget to bring some everytime she gets her braces tightened and i hate sending her to school knowing she'll be in pain all day.

I have never left a review before, but I feel compelled to share my experience…read more I would like to begin with the positives. The assistants in the office are very kind, welcoming, and eager to help. They listened carefully to my concerns and even remembered my name after just one visit. Their professionalism and kindness did not go unnoticed. Unfortunately, my experience with Dr. Barnett was the complete opposite. I initially went in for a removable bottom retainer after my permanent one (which I had for over 25 years) fell off. The assistant created a removable retainer using a scanner, but it never fit properly. I had to return at least three times for adjustments. Each time it was modified, but it continued to fit incorrectly. The retainer was cutting my tongue and the inside of my cheeks and, even more concerning, it began causing my front teeth to shift apart -- creating a gap that I have never had before in my life. On my third visit, Dr. Barnett stated that he did not want me to pay for something that did not work and said he would offer Invisalign instead, comped due to the failed retainer. I made it very clear multiple times that I did not want to pay for another retainer since I had already paid for the first one. He assured me I would not be charged. His assistant was present during this conversation, and when I asked her to confirm what I heard, she stated that she understood the same -- that I would not be charged for Invisalign because the original retainer had failed. At my next appointment, Dr. Barnett attempted to modify the retainer again, further cutting and shaving it down to the point that it had completely lost its integrity. When I calmly mentioned our previous conversation about not being charged for Invisalign, he became visibly upset, stood up, and walked out of the room without saying a word. When he returned, I asked him why he seemed upset. He responded that "everyone expects to get this free." I apologized and assured him I was not trying to offend him -- I was simply referencing what he had previously told me. I chose not to involve his assistant in that moment because I did not want to put her in an uncomfortable position. I left that appointment feeling extremely uncomfortable and never returned. I ultimately had to seek care from another orthodontist and spend $1,000 to correct the gap that developed after wearing the retainer made in his office. Additionally, despite seeing me multiple times, Dr. Barnett never remembered my name and often addressed me incorrectly. While that alone is minor, combined with the overall experience, it reflected a lack of attentiveness and professionalism. Based on my experience, I cannot recommend this orthodontist due to concerns regarding communication, professionalism, and integrity.

What a surprisingly pleasant experience! I was dreading taking my 19-month-old here for his very…read morefirst appointment but it went better than expected. He still screamed but the dentist and assistant were fast and efficient. Since it was his first appointment, they just brushed and examined his teeth and went over any concerns. I also appreciated the lack of judgment or inquiry regarding my desire to decline the fluoride treatment. They just said "no problem" and moved on. Scheduling is via phone (I do prefer online but it's okay). They still made the process fairly simple. They also were understanding when I had to initially cancel at the last minute due to my son running a fever. They were really transparent and communicative regarding costs. They contacted me in advance to give me the exact co-pay amount. That's awesome and honestly rare. Everyone is super nice here. Dentist, dental assistant, front desk staff. Friendly and easy to talk to. They even gave me a little pot with daisy seeds because it was Mother's Day weekend. So sweet. There's also a cute play area for kids in front of reception. No issue finding parking close to the front door.

I've been going to GPD&O since I was 7 years old (before they even added Orthodontics). I LOVE this…read moreoffice. Dr. Kenny, Dr. Travis, and Dr. White have taken care of me and my brother for so many years. Today is my last appointment since I have moved to San Antonio and I hate to leave. I don't think I'll ever find another dental office that will take care of me as much as GPD has. Being part of the family here, helped me get into the dental field that I love so much. Thank you so much GPD for taking care of me for 15 years

Dr. Bernuy and his staff are very friendly and answered all my questions about removing my…read morepermanent retainer and replacing them with clear ones. Their office is clean and organized, and their prices and reasonable. They made scheduling and checking in and out a breeze. They work fast and efficiently. Many, if not all, of their staff and bilingual in English and Spanish. They made me comfortable and I feel that I made a great choice is choosing this team for my orthodontic needs!

My mother wrote a review a year ago following my treatment, stating that it was a complete failure…read more The doctor here has replied to her review with a history timeline and details of my treatment, which calls to question his integrity already. Who's business is my treatment but mine and the doctors? Aside from the fact that THAT is unprofessional enough, his response is a blatant lie. I received treatment at the age of 14, I am now 21. Following the "quality care" for over a year, I wore my retainers nightly, until I came to the conclusion that they were making my teeth worse. I told Bernuy at MULTIPLE visits, my jaw feels misaligned. He continued to tell me its fine and to keep wearing my retainers. Eventually I stopped. Because why would I wear something that my mouth feels better and more natural without? To live my life with misaligned and uncomfortable teeth? My newfound gap between my front teeth was apparent to everyone IMMEDIATELY after getting my braces off. I told Bernuy continuously that there were issues with my retainers, he offered no solutions. Today, my jaw without my retainers is PERFECTLY aligned, which can draw the conclusion that the retainers were clearly the issue. My teeth were also not bad enough to need braces from the very beginning, hence such short treatment (1 year and 1 month). They should have turned me away upon consultation, as I was clearly just a child who wanted braces because they thought they were cool. And I still have a Gap. So thanks for nothing Bernuy. Try not to violate HIPAA in your reply!

I am over 70 years old and wanted to do something about my crooked teeth. But, I kept thinking,…read moremaybe I'm too old to have a nice smile. My wonderful general dentist, Dr. Shipra Gupta at Lakeline Family Dental suggested I have a consultation with Dr. Akash Pandya, (Doc Ak) at SmileOn. The first visit was very comprehensive and various treatment options and payment plans were presented. I was grateful that my dental insurance would cover most of the cost. I decided to get the clear Angel aligners. I was awed and a bit overwhelmed by the equipment in the office and the ability to take a few pictures and have aligners made for the year. The front office staff, the patient care coordinator, and the certified dental assistants are GREAT. You can have the best dental work but, staff makes the difference. Always encouraging and happy. And, every staff member has beautiful teeth. That, to me, was a good sign. -- Doc Ak and staff try to make the orthodontist visits a little fun by having monthly contests, raffles, and quizzes. While these activities are probably geared more toward younger patients, I must admit, I did participate in some of them. Prizes are awarded to the monthly winners and are announced in the informative monthly newsletter. Most of the activity with the aligners took place at home. I would take weekly pictures of the aligners in and out of my mouth using the Grin app and then progress to the next aligner after SmileOn review. I didn't think I would get through a years' worth of weekly aligner changes but, here I am, almost at the end of my treatment. Next step - whitening. I AM SO GLAD I MADE THE DECISION TO HAVE MY TEETH STRAIGTENED. I can't imagine a better orthodontist or practice than SmileOn. You deserve a terrific smile.

I'm updating this review as once again we found ourselves here! Our pediatric dentist recommended…read morepulling some canines to make room for the adult teeth- but we were concerned as ultimately we know we will need to come here anyways! As usual DocAck was amazing. Professional and kind. He outlined what he already knows he will need to do and given that the pulling now just won't make much difference. We appreciate his honesty and that he spent the time to outline what he can all ready tell will be needed. His is thorough and really knows his stuff. The office is also amazing! Very child friendly- of all ages! And the staff are top notch professionals. Going to the dentist is stressful- going to orthodontist even more so. They do everything they can to make the patient (and the parents) feel at ease and to have fun. Long story short- DocAck is the best and we will be coming to him for years (we will have more than 1 adventure - err I mean child!) Thanks for everything Doc!

Dr. Gates was my daughter's orthodontist. He did a great job with her braces. The back office folks…read morewere extremely helpful with insurance needs, flexible to her appointments due to school times and always willing to help. The entire team took great care of my daughter and us. She has been on retainers and everything is looking great. She and our family have been very happy with Dr. Gates! Thank you!

I truly believe Dr Gates is the best!!! He doesn't take short cuts and makes sure your results are…read morethe best he can absolutely get for you. Love the staff!! Never wait more than 5-7 min in the waiting room. In and out.

What a great experience from the 1st phone call to see if they accepted our insurance through my…read moreinitial appointment and consultation. Having recently retired and now trying to navigate the new world of Medicare and insurance coverage, it's awesome to have a solid partner and help in that process. Admittedly I've neglected my teeth over the years for no good reason except for my self-consciousness about them so I decided it was about time to make a positive change! Great experience!!! The office is really well equipped with modern technologies with a super nice and welcoming staff. Jeni helped me get set up and complete the minimal paperwork needed and was very engaging and knows how to make a person feel welcomed. Molly took all my X-rays, measurements etc and was extremely skilled in her techniques, manner, and feedback. Dr. Z made me feel welcomed and comfortable with the course of actions needed I just know they will take great care of me. I'll begin the work needed in a couple of weeks and look forward to positive results so more reviews to come. From what I've read and seen so far, I highly recommend this office to all. David Harris Update 2/15/18 WOW, back to back days for deep scaling and root planning and I couldn't be happier with the results. Molly is fantastic and was so attentive to my needs. No one likes having their mouth open for that long so she made it as painless and comfortable as possible. This girl has some mad skills so I assure you she will take good care of your needs. Lucretia took excellent care of my insurance and payment needs, what a pleasant person to meet and give my money to! Next appointment scheduled with Dr. ​Z for replacement of a crown so more to come. Look no further, you can't go wrong trusting your dental work to these folks. David

The corporate takeover is complete. What started as a small business with all the professionalism…read moreexpected of it, has now been transformed into another crappy corporate environment. From a visit where they handed me a bill for several hundred dollars along with years worth of billing codes as a justification, without any ability to explain why I owed it (I didn't pay), to the most recent notification to my wife while she was on the way to her appointment that they had dropped our insurance from coverage and she would need to pay $316 out of pocket for a teeth cleaning, I'm done. Good luck with your crappy corporate model.

Incredible office, amazing team and free consult included with a full treatment plan, scan, photos…read moreand x-rays- which normally cost $200+ at a general dentist. I can't imagine a better team after the consult I've had. I will be starting treatment!

After moving to back to Texas after being stationed in Arizona for several years I contacted…read moreOrtho360 to schedule an appointment to have my retainers replaced after they had broken They scheduled me for a scan and were considerate to send me a text confirmation for my appointment, but unfortunately due to coming down with Covid and a work conflict I needed to reschedule several times and did so in response to their confirmation text messages. I was refused an reschedule appointment today because they claimed I rescheduled my appointments via response to their text appointment reminder/confirmation My daughter has received treatment for her braces using my insurance for over a year with no issue, but I am honestly perplexed how they will take my insurance and co-pays from me in the case of my daughters treatments and refuse me. I have never in my life be refused service. Shame on you Ortho360.