Tommy, a technician from Farrell's Fireside Shop, stopped by my house in San Diego earlier today and repaired the remote control unit in my Lopi gas burning stove, inspected the firebox, heat-shield & flute inside of my chimney and lastly, gave me bids on converting my fireplace / chimney to a wood burning appliance with a blower (to heat the downstairs portion of my house vs. having to run the central heat during the winter). Based on all of my dealings with Farrell's: -their technicians are very knowledgeable and highly competent; -they do not up-sell; they only recommend what is needed, and; -their prices are reasonable and fair. Farrell's offers chimney sweeping services, repair services on gas/wood burning stoves and they also sell fireplace inserts, glass doors for a fireplace, gas stoves, etc.. If you need to have a gas appliance/fireplace or wood burning stove repaired and/or you are looking to have your fireplace / chimney swept (i.e, cleaned), Farrell's is the place to call. I highly recommend these folks. read more

From the moment I walked into the shop, I was greeted "warmly" (no pun intended!). I was given a tour of the fireplace insert options, how they worked and all my questions were answered. I was asked if I wanted to have John the owner come out to review my fireplace measurements-free of charge. John came out and helped determine which insert would fit the needs of my home. He even had a nice discussion about mantel install even though I hadn't bought the mantle from them. Within a few hours, I received a call from John with pricing for what we had discussed. I went in the next day and purchased my gas insert. A day or two later I received a call that after reviewing my billing I had been charged $100 more than I should have and did I want to come in or take care of it via phone to get my credit. Install was today. Install guys were on time, professional, and cleaned up after they were completed. They took the time to give make sure I know how the insert and remote worked. read more

We decided to replace our wood/gas fireplace with an electric fireplace. This required removing the firebox, hearth, and mantle. Then capping off the chimney, capping off the gas line and inserting the electric fireplace and installing the new mantle. Finding the electric fireplace was easy. Finding a full service fireplace company, was not easy. Farrell's could do it all and did so. We shopped at both the MirMar and ElCajon stores. I think the MirMar store is more knowledgeable about the products themselves but both locations provided friendly service. Mr Farrell himself came out to give us an estimate. Every thing mentioned above was included in the quote. We did have to find our own electrician, drywall repairman and tile setter. It was not an inexpensive endeavor but the job was done expediently, professionally and with as little damage to our walls as possible. We are very pleased with the outcome and recommend Farrell's for your fireplace needs. read more

I recently purchased three fireplaces from Farrells' Fireside Shop's new product line. Because these are newer systems, I had several questions regarding their long-term maintenance and performance. *Andy Persiani* was an incredible resource throughout the process. He was ready to answer all my questions--both in person and over the phone--to ensure I knew exactly how to care for these units for years to come. Between Andy's expertise and the excellent support from the office staff (Yalanda) and the rest of the team, I'm confident I made the right choice. It's rare to find a team that provides that level of "boots-on-the-ground" support, especially with a new product line where there's usually a bit of a learning curve. Thank you! read more

This is THE place to call and hire to do the job! I cannot begin to tell how amazing the 2 guys were that custom cut and installed the gas insert in my mom's home, my childhood home. From the start, John Farrell came out to the house and gave us an estimate, discount and we were ready to install immediately because of his professionalism and good deal. Thank you so much to all of you for working so hard to custom fit a beautiful insert into an old beautiful fireplace. We will be calling you back to install 2 more needed inserts. Thank you!!!! PS....After talking with John on the phone from the state of Washington for my mom, I had a feeling that this was the place to hire to do the job! AND I was right!! Thank you John!!! read more

Even after reading these reviews I still decided to give them a call. They are local to me and I have heard many of my neighbors say good things about them. They inspected my fireplace and told me of a couple problems that I had. The person who came to my house and gave me the inspection also came at a later time to do the work. Everything was clean and professional and looked great when it was finished. I had a couple questions when the work was finished and he was more than happy to answer them. Needless to say I am very happy with how things turned out. Glad I listened to people I trust over the internet reviews. read more

Recently we had to replace the walls of our fireplace and called Farrell's because they had just replaced two fireplaces for our neighbors and were highly recommended. Josh handled the estimate and couldn't have been better. He was extremely thorough and followed the job until it was complete. The installers were knowledgeable and professional. I appreciated that they explained exactly what they would be doing before they started. They did an excellent job and left a thoroughly clean work space when they left. We definitely recommend Farrell's! read more

John Farrell was very helpful in the selection of a gas fireplace insert. Came to our home to confirm unit was compatible. Unforeseen problem with existing gas piping complicated installation, but John came back to investigate and sent Tom to resolve the problem. He was technically very competent and up to the job, which was challenging. He persisted and completed the installation. A pleasure to work with him. Happy to recommend the Farrell Team read more

5 STARS!! I was looking for a wood-burnnig stove to be put in before the holidays. I talked to the owner, John, and with his assistance, I picked out the perfect stove. It was lucky that it was in stock, and installation was promised for the Holidays. They installed it yesterday, we used it last night, it was warm and great! I got a great deal, and the owner, John was very knowledgeable and helpful. I would recommend Farrells to anyone. read more

I was installing a Jøtul wood-burning stove in my tract-home fireplace. I went in to Farrell's Fireside in El Cajon for parts and advice. Everyone was terrific. Josh explained exactly what I would find inside the fireplace and how to modify it to fit the chimney liner. He described it "to a tee" and the project turned out great! The team there has continued to be helpful with product suggestions and advice. They know their stuff! read more

Two very nice and efficient young men from Farrell's just left our house. They cleaned the inside of our fireplace insert, the outside, and the glasses door. Went above and beyond to take the squeaky door off and "oil" it. Also checked the roof and re sealed the area where it meets the roof. Of course the whole chimney was cleaned as well which is all we expected We definitely recommend them and will call them next time. read more

Great customer service! I looked all over for a part for an older stove. Most places didnt seem to know what I was talking about, or didn't want to be bothered and blew me off, but not these guys. They even had the part I was looking for and knew I was desperate & charged me a fair and reasonable price, when they could have jacked me up. read more

Fantastic!!!!! Farrell's is the best. I could not be more thankful to Mr. Farrell and his crew for getting my fireplace insert ordered and put in my house. They were fast, kind, efficient, and made my house into a home. They have a customer for life. Thank you Farrell's, You Rock!!!! read more

Once again, Farrell's Fireside has done an excellent job getting our fireplace in shape for the winter. We invite them out every year to ensure our gas fireplace is clean and safe to use, and we're always happy with the service they provide. Thank you, Tom. read more

Responsive and professional service! Used them to complete/ fix an installation of a wood burning Malm which my previous general contractor messed up Farrell's is knowledgeable and took good care of us! Dewey was the installer and a cool guy! read more

Today I had a fireplace insert installed from Farrell's. Dewey, the installer, carved out the unconventional adobe fireplace to fit the stove. He cleaned the dust, built a fire, and left me happy. Thanks to all at Farrell's! read more

My friend recommended Farrell's Fireside, and I have to thank her. Keith and Dewey did fantastic work and they are expert at their jobs. I would highly recommend them to install or repair a fireplace or wood stove. read more

Prompt, knowledgeable and professional. Thoroughly cleaned and painted fireplace at a great price. Second appointment quickly Installed gas feature, fire glass, new doors and frame. Beautiful workmanship. Thank you. read more

This company was fantastic and did a wonderful job. We had gunner and he was awesome and very professional and did a great job.