This was the best experience I've ever had with buying a new car! From the time we met Shane he was…read morekind, knowledgeable, and helpful! We initially went to look at a vehicle we thought we would like, only to realize it was smaller than what we wanted. Shane immediately offered to help us find another vehicle that we would like better. He patiently listened to the three things that we wanted out of a vehicle and answered all questions we had. We went after my spouse got off of work so it was getting later in the evening and yet he didn't seem rushed or concerned about the time! He was eager to help us make our payments what we wanted them to be!! I would recommend for anyone looking for a vehicle to buy, to go see Shane!

Where do I begin,first off what was supposed to take a week turned into a month and a half,they…read morewouldn't answer the phone or hang up on me.Two weeks ago the manager promised me a rental,today they said that there was no manager but an assistant manager who told me that they didn't do rentals.They grossly overcharged for labor,they had my car for over a month and all they can say is sorry. I will never deal with them again,all the lies they told.They had better ben grateful that I'm a Christian is all I can say,the worst experience I have ever had at a dealership.

Stephen Hayes was super helpful, laid back and listened. Great experience trading in a truck for a…read morecar. No pressure. Upfront with what he knew about the vehicle. Honest when he did not know the answer. I will definitely be back. Need a vehicle but don't like the pushy salesman, go talk to Stephen Hayes. Kelly G.

https://www.tiktok.com/t/ZTScWwQr6/ please go watch this and my other videos related to Lakeway…read moreauto sales they bandaid their cars to get u home I have amassed over 200,000 views on my videos and several thousand comments from previous buyers who were screwed by Lakeway auto sales They also pack their illegal sells contracts with hidden fees check ur contracts And no I'm not just a disgruntled buyer I'm only here to expose the truth to the local community I did however purchase 2 different vehicles in 4 days and they both fell apart within 24-48 hours and I have comments from hundreds of others that had the same happen please do not buy from them

The car salesman GABE ALDRIDGE is the best he will tell you the truth and help u a lot love him and…read morethere team

bought a new Honda CRV . love the car . But it took 7 hours to buy it with delays in the shop…read moregetting it ready . The guy in the finance dept got downright angry when we didn't buy any of the extended warranty or other add ons . He then stalled our closing . Car is great . staff not so much

We have purchased several vehicles from Rusty Wallace Toyota and they are wonderful to work with!…read more I primarily go to Grover, but I have had great success with all of them, from their service department to their Used-Car Sales Manager, Heath! I trust them and that means a lot! They have always done right by us and we appreciate it! We'll be back to shop there the next time we're in the market for a vehicle! Thank you Rusty Wallace Toyota!

They don't honor their online pricing. Even when their salesperson said that if it were them who…read morefound they would head straight to the dealership. Even when arriving at dealership their so called manager was not polite or nice about the situation.

These people are scammers. They are running a monopoly scam right now telling people that they won…read more500 dollars or more without any obligation to buy anything and when you get there, in my case a 45 minute drive. They give you 2 dollars after forcefully trying to get you to buy a car for a half hour. This should be illegal!

Went there to buy a new Pathfinder. They wanted significantly more than the advertised price and…read morewanted to play games with financing. I had cash and ended up buying a one year old Infinity for $7K less than they wanted for a new Pathfinder. Now Jonathan will not stop contacting me. Don't waste your time unless you are into playing games. No wonder Nissan is going bankrupt. Not sure how your survive when you turn away people with cash.

Straight up dirtbags every one of em. Really screwed my friend over and I meeeean bad. Already…read moretraded her truck and never gave her her new one without telling her always different answers fir months and months on replacing the motor then transmission then rear end then someone told us they gave it back to Chevrolet! Then refinance her in a loaner screw her again with financing up then got her in a truck after months and months that way way more with double the miles not what she wanted at all. This place should've so ashamed of themselves!!!! How their n business I have no clue! Then it gets even better need warranty work on my own truck now and finance supposedly sent me my warranty never did! This place is suck crooks and scam artists!!!!

I normally don't leave negative reviews, but people need to know about my experience with…read moreMorristown Chevrolet. I took my 2019 Chevy Silverado 1500 in after it dropped three lifters. I was told the extended warranty company decided it would be better to replace the entire engine with a new GM crate motor instead of repairing the lifters. Less than 500 miles later, the replacement engine started ticking again. I took the truck back and dropped it off. It sat there for around four weeks without being touched. After I repeatedly called and complained, they finally pulled it into the shop. While the truck was there, they diagnosed a separate front-end shaking issue and replaced the passenger-side upper control arm along with the passenger-side wheel hub and bearing. I was told everything was good to go except for the lifter issue because the technician who handles that work was out sick. I picked the truck up, but the very next day I returned because the front end was still shaking. Despite replacing the control arm and wheel bearing, the problem was not fixed. Nothing was done to address my concerns, and it's now been another 3-4 weeks with little to no communication from the dealership about repairing my truck. Tonight, I decided to inspect it myself. I jacked the truck up and found that the passenger-side upper control arm they had installed was completely loose. The bolt and nut could literally be removed with my fingertips. This is extremely dangerous and unacceptable. Not only was the truck unsafe to drive, but the loose control arm bolt has now completely destroyed one of my brand-new 24-inch tires. The tire is fully worn out and ruined from the suspension not being properly secured after the repair. Now I'm stuck replacing an expensive tire on top of dealing with all the other issues. My 2-year-old son and my 14-year-old son have both been riding in this truck, which is my only means of transportation. If that control arm had come apart while driving, it could have caused a serious accident resulting in serious injury or worse. Between the replacement engine developing a ticking noise in less than 500 miles, the truck sitting for nearly a month before being worked on, the lack of communication, the unresolved shaking issue, the loose suspension components, and now a ruined tire because of what appears to be improper workmanship, I have completely lost confidence in Morristown Chevrolet's service department. This situation goes beyond poor customer service--it's a serious safety concern. I expected better from a Chevrolet dealership. I cannot recommend Morristown Chevrolet based on my experience.

If you're dead set on buying a Hyundai, go to Knoxville or Johnson City. This place is a joke. Went…read morein to buy a car I har been looking at for a few months, and the "service manager," was involving himself in my transaction with the sales person. I tried to negotiate and the "service manager," said that's not how they do things there. Needless to say the conversation I had with him sent me to Johnson City Hyundai where I had no problems and was able to get just the car I was looking for at a reasonable price. (I feel bad for the sales person who lost out on a sale because of him.) It is impossible to get ahold of the service department. I tried calling to schedule a free service for the new vehicle I got, and I was put on hold then sent back to the automated menu where I had to press 3 for service again, and I have been stuck in this loop many times. I find it hard to even take the time to call and schedule service with them when I expect to be on the phone for half an hour. All around unethical and unprofessional dealership. If you want to buy a Hyundai, GO TO A DIFFERENT DEALERSHIP.

I bought my car about 4 months ago... I bought an extended warranty with it thankfully. Within a…read moremonth of having it I had it a total of 12 days the rest I had been in a rental car. I ended up having to take it to Toyota because they were not being compilable about putting a transmission in my car said I didn't need it. Took it straight over to Toyota and they are currently replacing my transmission.... So my advice would be just to drive right down abt .1 mile and buy from Toyota instead!

This was the best dealership I have dealt with, super helpful. Went above and beyond to help me get…read morea great deal. My salesman, Chris was awesome! Thank y'all for such a great experience!!

Took two scheduled service times and $400 plus to get my headlight fixed on my Cadillac CTS…read more Requested a new key fob be made for the vehicle - was told it was ordered - 4 months later have not heard a word from them. The receptionist for the service department was great but there is only so much she can do. Have sold the vehicle - will never buy another car from this dealership.

The best reliable place to purchase a pre-owned car! Honest Christian family who has been in…read morebusiness since 1986. I have bought many cars from this sweet family - I would not go anywhere else!

This is the worst place to buy vehicle we went into get a truck that we wanted and said we can come…read moreback with the deposit the next day and he refused to give us the truck said that there was a lien on the track and that he couldn't sell it and never offered us another vehicle I was so disappointed and so frustrated that that he reneged on his word and I would not trust him to sell sell a piece of candy to anyone he is a fraud and a joke I don't recommend anybody buying anything from him

I have purchased a car from there around February or March, we live in the tri city's area which is…read morean hour and a half away. We didn't even have it a month and the transmission went out, they fixed it but we had to pay for it, and we have to fix everything else wrong with it. They came to tow my car because "supposedly they weren't receiving my payments" so I went to the bank and got it worked out they towed my car FOR NO REASON AND GUESS WHAT STOLE MY PROPERTY OUT OF IT, USED ALL MY GAS UP, IM GETTING A LAWYER THEY WILL TAKE RESPONSIBILITY FOR WHAT THEY DONE TO ME.

From the owner: We specialize in financing people with bad credit, no credit, bankruptcy and even those with…read morerepossessions, because we know that bad things can happen to good people. Everyone has guaranteed credit approval. We sell quality cars at a fair price.