Quality of the paint is exceptional and the choices of paint color are fantastic. Service was very…read moregood at this store. Product purchased was made and mixed in short order. Person at the counter was cordial and helpful even making some suggestions to ensure a better pint outcome. Some paint stores won't do that for fear you'll return the paint if their recommendation does not work out. Dunn Edwards is not afraid. Be sure to get an account. This will add up to a lot of savings.

Had a great sales person pick up my call today when inquiring about paint prices at Dunn- Edwards…read morePaint store in Pasadena today!! I think his name was Jeremiah, but I could be mistaken. He was so kind, helpful and he gave me a sense of trust. They were quick, helpful, patient and I can't say enough good things. I will be back!!

I love this paint store! They carry Farrow & Ball, some Portola Paints, Benjamin Moore, and…read morehopefully Donald Kaufman Paint is coming soon. It's looking promising. They are well stocked with supplies. There is a table to spread stuff out on that really comes in handy when comparing color swatches and taking photos of possible combinations. Best of all, the staff are so friendly, helpful, and down to earth. If you need to quietly browse over and over (paint is so tricky to get right), they give you the space to do that. If you need a lot of hands-on help, they will absolutely do that too. One time I came in with such a long list of specific color chips to find. Two people went to work pulling the chips for me. I thought I would be in there for a couple hours searching for all those chips. They got it done in 15 minutes! Thanks Catalina Paints!!!

I always get paint from here. Always quality paint and other items. Very helpful when I had…read morequestions related to their paint.

My contractor sent me here to select a paint color for my house. Juan was very unhelpful and…read moreannoyed from the moment I walked in. He was unwilling to offer any help or suggestions. I couldn't find a peel and stick sheet in the display for the colors I liked and he refused to look in the back to see if they had any. Another employee had offered moments earlier to look in the back if I couldn't find a color I was interested in but unfortunately she wasn't there when I came back to ask.

Awesome customer service ! Alana and Vanessa was so helpful!…read moreDefinitely will be back for paint!

I needed to have a color matched from another vendor who no longer has the formula for that color…read more Billy was very helpful and told me to go back when the color mixing expert, Stephen, is in the shop. I returned, left some samples, and went back a few hours later. I've never had a store match a color with such precision.

I went to this location with little expectation of getting my questions answered because I was…read morecertain I had irreversibly messed up my apartment walls by retouching spots with the wrong kind of paint. I had the right color, but was using an egg shell paint on a flat painted surface...which I didn't notice until I had retouched the entire townhouse before realizing that it was drying with a shine instead of flat. I had covered all our walls with these shiny spots and it looked horrible. At this Dunn-Edwards location, I was helped by Stephen, who was so patient and supportive in guiding me through how to potentially correct my mistakes. He was kind, informative, and eager to get the right match. And he was 100% right in his suggestions. It worked beautifully and my horrible amateur painter mistakes were corrected! I'm so very grateful for his help!

This is our number one paint shop when considering getting the paint. Not only they have excellent…read moreselections and their service and paint knowledge are unbelievable. Special recognition to Gabriel, thank you!!!

Great knowledgeable Service every time! And pricing is…read morealways competitive and they are willing to assist you with all your needs and questions.

Wilson at Dunn-Edwards Paints in Rosemead provided outstanding customer service. He was very…read moreprofessional, patient, and helpful throughout the entire process. Even though I made a mistake with my paint order, he kindly helped me redo it without any frustration. I really appreciate his great attitude and excellent service. Highly recommend!

Great explanation by staff of different kinds of paint color in flat, egg shell, sheen, etc. My…read morehusband likes to touch up and he explained that only the mid range Suprema paint can allow purchases of smaller size paints (otherwise you'll have to buy a bigger pale) in the future. Staff worker recommended us to buy a few samples ($5 each) to put on the wall and stare at it over a days and see which one fits. Because once it's made and tinted, it's not refundable, even if you don't end up using it.

Love this store very much.Getting paint again after house burned in the Eaton fire. Manger always…read moreget me what i want

Came here looking for some exterior paint colors and came home with a handful. The man working here…read morepointed us in the right direction and gave us the appropriate brochures. Now I'm waiting for my $6 sample pot. Workers seem pleasant and knowlegable and easy parking.

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

I usually like this Ace Hardware location, but today's experience was disappointing. The cashier…read more(the gentleman with glasses) was not friendly and didn't follow normal protocol when opening a new register to help with long lines. I had already been waiting for quite a while, and only two cashiers were working. He walked over to a third register, and it appeared he was opening it. He made eye contact with me several times, so it was clear he knew I was waiting. After about five minutes, he motioned to a gentleman who arrived after me and took him first. There was no way he didn't realize the order of the line. After assisting that customer, he finally looked up and told me he could help me at his register. At that point, I declined -- the situation was handled poorly, and I was frustrated. I won't be returning to this location. For contrast, the Ace Hardware in La Crescenta is consistently professional, friendly, and a pleasure to shop at.