Extremely disappointing experience. I was quoted a price by a rep for paint, but when I arrived,…read morethey tried to charge me six times more. After declining, they came back with a price still three times higher than what was originally promised. Out of desperation to finish our project--since we only had the painter for one more night--I agreed. But after too much back and forth, we ran past closing time, and Mark refused to leave the paint anywhere accessible or wait, despite me pleading with him. Now the delay is costing us over $1,000 more. The customer service was unhelpful, rigid, and downright rude. We only chose this store because it was closer than Home Depot (which is 30 minutes each way), but honestly--go to Home Depot. Better service, better pricing, and better quality options. Not worth the hassle here.

After months of deciding, my excitement to finally get the color I decided on for my large 2 story…read morehome, was quickly diminished by the extremely rude salesperson. they were not knowledgeable nor were they trying to help or be creative to help me. they simply didn't care or maybe they are misogynistic . What an awful experience - had to write about it. I don't recommend going here. Home Depot and Anawalt were far far more knowledgeable and nicer.

This review is specifically for Robert Inzunza, Dunn Edwards' Color Consultant…read more I am the President of my HOA. I came in, asking about Dunn Edwards' free color consulting service that they offer to commercial buildings. We have an 18-unit condo building that has been beige stucco & red brick all its life. In 1972, it probably was in style - but in 2022, not so much. We really wanted an updated look and had some general ideas and colors, but all the paint colors were overwhelming to choose from. Robert met with me and one of my Board members to see the building, and we explained we wanted a more modern look, and that we liked charcoal grays and slate blues and pale grays. We were proposing color schemes for the whole HOA to vote on, so when Robert offered to send us renderings with different color schemes that he recommended, we were super happy. Robert was so patient with us! He took pics of the front & inner courtyard of our building, forwarded them to his graphic designers, and emailed renders with Dunn Edwards colors for us to present to everyone. His choices of colors based on our general guidelines were excellent. Our final decision on colors took a few meetings, and a few color changes, but Robert met all our deadlines. Fast forward to now, about a year later, and we just had the building painted. My Board was wowed because our building literally looks JUST LIKE ROBERT'S RENDERS. His renders with the Dunn Edwards colors painting our building were spot on. We have a lot of newer buildings in the area, so this new paint scheme gives us much needed curb appeal, and we have gotten many compliments from neighbors. My Board & I are so grateful for Dunn Edwards' complimentary professional color consultation services. We wouldn't have been able to pick our current color scheme without Robert's recommendations, nor would we have been able to create such stunning renders in Dunn Edward-specific colors without his graphic design team. Without them, our HOA would have had a much harder time envisioning the end result. Thank you so much Robert!!

I just had the most wonderful experience at Dunn-Edwards. Suzanne gave me tons of her time. She…read moreexplained all the warm and cool colors. Gave me great ideas. Helped me find numerous color chips. I felt like I had my own person interior designer. And her services are free! She was a warm, friendly, and professional. I highly recommend stopping by Dunn-Edwards on Santa Monica Blvd with all your paint questions. Ask for Suzanne!!

That old school hardware store you wished stil existed... does! And it's right there on Lincoln…read more The service is excellent. Carl, Jonathan and David have saved me more than once. Never talking down to you. Always looking for a solution, not an upsell. And at the right price, too. Plenty of parking in their lot in (usually tough to find a spot) Venice. Easy to give 5 stars to Lincoln Hardware.

nice inventory. what resonates with me is that they let you know exactly where the customers rate…read morethere. when you walk in the door, there is a large obvious sign which states no restroom in the building. really? it is sad that the big box stores are running the small stores out. what's keeping this dump aroun?

I live right around the corner from this place, and for some reason I never went in. I've always…read moregotten my paint at Home Depot, which I will never do again. Vista Paint has a real small-town vibe. No lines and personal attention. George spent time with me, educating me on the different types of paint, how to apply, etc. He seemed to really take pride in his job. I few locals came in while I was there, and the employees knew them by name. Excited for my new go-to hometown paint store!

Excellent service from Mando and Hugo. Those tigers are the best on the westside! They work so many…read morewonders!

Leslie provided excellent customer service. Leslie was very knowledgeable with helping me with…read moreselecting the best color and product for my job. The price was very competitive but the quality of paint was better ADT Sherwin-Williams Paint Store. Recommend this store.

Grateful to Alex and John who have helped us multiple times on different projects here. They even…read morehelp carry to your car which I appreciate.

The lads (and ladesses?) at Shilpark Paint are gems! Went there this morning, full of my ignorance,…read moreand asked for a match to a 15 year old can of paint. After a few gentle chuckles about the out-dated paint, the gentlemen pointed me towards a more modern blend that should match. After a short 5 min wait, I was on my out of the store towards my painting destiny. The Shilpark crew were right on target and the new paint matches the old paint perfectly. Thank you for your invaluable help, intrepid paint experts!

I've received courteous and helpful service each time I've shopped here. A special shoutout to…read moreOrencio for helping me choose the perfect shade of white paint for our interior trim. His chill manner and knowledgeable advice calmed me when I was rushing to provide paint to the crew waiting at our home. Thanks, Oren!

What happened to this location? It was so much better until it became Ace. I had a previous…read morereview of 2 star review but now I feel so moved to give them 1 star. There's not one friendly face. If Disneyland is the happiest place on earth this has to be the sadest. I asked nicely Rafeal at the customer service a questibn and his attitude was so off putting. He must have been having the worst day. Seems all the employees hate their job. There's not one person that offers you help. In the nursery those people seem so upset I feel they want you to stay away. It wasn't always like this. This place used to be great until it became ACE, and the prices are much higher even with the times. There's a good selection here and parking is good. But with their customer service and product qualty it's not worth it, I'm not supporting this location. Although it convenient I'd rather show elsewhere. Customer service negative 5 stars. Products 4 stars Location and parking 5 stars Nursery 2 stars Overall experience 1 star

Great neighborhood store. Great selection. It has become almost like a general store recently,…read morekitchenwares, gifts, gourmet food, unique selection of products/gadgets. Surprising, but it kind of works - especially if you need an impromptu gift and no time to hit a mall. Their plant selection is good and I always find something tried & true and with a reasonable price. I like being able to get what I need when I don't have the stamina for Home Depot. It's always easy to find an employee to answer a question and the cashiers are friendly (they keep a nice amount of lines open. Paint department is really good and I have to give a shout out to Alondra. She mixed a custom color for me and not only was she knowledgeable and made my selection quickly, she was thorough, helped me land on the appropriate finish I needed, and was so thoughtful & friendly throughout. Thank you, Alondra! five stars for you!

10% student discount. If you're allergic to regular paint, buy Duracryl for exteriors. One of the…read moretwo stores that carry Donald Kaufman Color if you want an easy natural palette of colors. They carry Frazee Envirokote which is a low odor interior paint you can use in your office. This is a retail paint store that carries low or zero VOC paint.