Twice I'd come in to replace screws and bolts i needed to affix the original round seat I'd recovered to a wrought iron chair. the original screws were too short to go completely through the holes on the chair's steel strap supports. Then the paper bag filled with the well pondered new parts got lost and the whole project went on hold for months until today. Ready for another 30 min of testing and trying I was approached by a new face. REMEMBER THIS NAME: JOSÉ. Within seconds, HE KNEW the store carried the EXACT matching the original screw I'd brought with me but slightly longer.... too long unfortunately. But JOSE said "wait! I know!" and returned with a PERFECT alternative. i must praise the depth of his agility to think through the issue and knowledge and familiarity of the stock, let me not miss his grace, and enthusiasm and joy in the resulting PERFECT solution. BRAVO Lincoln Hardware for a Great employee! and for having dog treats. read more

Lincoln Hardware - original screws too short new screw and bolt solution on the seat base - Hardware Stores Near Me - Venice, California

nice inventory. what resonates with me is that they let you know exactly where the customers rate there. when you walk in the door, there is a large obvious sign which states no restroom in the building. really? it is sad that the big box stores are running the small stores out. what's keeping this dump aroun? read more

Customer Service doesn't exist here. Not sure if it's the owners or staff but not friendly and not helpful. Extremely rude ALL the time. It's a small location. I have gone on multiple occasions for different reasons. I went yesterday to get some keys made. I misplaced the original keys and thought maybe I left them at the location. I was already 30 miles away so I called instead of driving back in order to inquire if I accidentally left the keys there. The person that answered the phone said, he didn't know and I should drive back to ask the person who helped me in store. Again it's not a huge store like Home Depot. So not sure why it wouldn't occur to this individual that im calling so he could ask that person for me. I had to ask him, to please ask for me. I was left on hold for a long time until someone else came to the phone. read more

### 2024 review 42/100 ### Local and conveniently located store on Lincoln, with huge parking lot right across from Staples. Front of the store customer Service is friendlier than the back for key copy service. read more

Lincoln Hardware is located at 1609 Lincoln Boulevard in Venice and is an iconic retail location that has been in business as long as I have lived here which is 32 years. Today I had to purchase a bike lock which was located right in front by the cashier and the guy who works the counter has been there for decades. The place is very old school in atmosphere and delivery of goods and they have just about anything you need for your home, office or apartment. Whether a contractor, builder or weekend warrior home improvement specialist, they have just about any tool, part, equipment or item your heart desires. They have a huge lot so you don't need to worry about parking. Just south of STAPLES on the same side of street, Lincoln Hardware is reasonably priced and convenient for locals. RECOMMEND! read more

Just updating to say that I'm glad they are still here and giving great service. I love how, when I have no idea what something is called and give a crazy description, the guys nail it. Get the pun? Anyways, I've always been able to find what I need and the prices aren't crazy tourist area prices, luckily. read more

The last of the great old fashioned hardware stores - down to earth staff, good in-stock inventory and KNOWLEDGE. Thank you!

My favorite local hardware store.. it's like stepping back in time where customer service still exists. It has a little bit of everything, which makes it easy to avoid the large corporate stores that have a million of the same item but very little variety. And service is great. Everyone who works here really knows their stuff unlike the larger stores that take hours just to walk through and never find someone to help you. read more

These guys are great. A real hardware store with knowledgeable, helpful professionals who care about the quality of their work. Great place with super convenient parking. read more

Carlos is the best. Highly recommend supporting this small local business. My garage key fob battery was dead and he replaced it right there on the spot so I didn't have to worry about dealing with the tedious tiny little screws. I've been in here for other needs and he's been just as helpful. A pleasure to walk in and spend my money there over ACE or home depot any day read more

Today, I visited Lincoln Hardware to have a car key duplicated. Having been a customer there intermittently for over 30 years, I can confidently say that today's experience was exceptional. After losing my keys, I initially attempted to have a replacement made at Home Depot, but they were unable to assist due to the key being too thin and lacking a groove. The staff at Home Depot recommended I go to Lincoln Hardware, which I promptly did. I was impressed by their willingness to attempt the key duplication. Thankfully, they succeeded in making the key, which saved me from incurring significant costs. I truly appreciated their effort and the successful outcome. The level of customer service I received was outstanding. I am grateful that Lincoln Hardware is a part of our community, and I will continue to support them, as they have a remarkable and professional team. THANK YOU LINCOLN HARDWARE!!! read more

They have things most other hardware stores do not carry. And there is always someone to help you find what you're looking for.

Needed something small and LOVE this place. Very well-stocked, three friendly salespeople, courteous and informative, salesperson in the aisle with me (Hello Home Depot, are you listening?) advising on my $15 purchase. Support local small business:) Oh and they have a huge adjacent free parking lot so no need to park on Lincoln! read more

David and the other employees want us to get the right products not just buy something. To rear customer service. za rela hometown feel. Good advice on any projects read more

They have everything, flower pots, potting soil, bathroom fixtures, great mats, key services...and hundreds of other things you need ...or don't need. Just think of it, they have it. Service is excellent and very helpful, no problem returning the wrong item you just bought. Love this store. read more

Eh. I was in a daze and got ripped off. Partly my fault. I could've spent the 10 seconds necessary to look up the item I was purchasing on Amazon to price compare, which would have clued me into the fact that Lincoln Hardware was charging almost three times the price. This place is definitely a ripoff and the service leaves a lot to be desired. This is why local establishments that rest on their laurels and "Venice" character eventually die. Head to ACE, Amazon, etc. for better prices unless you're rich and just don't give a sh*t. read more

My go to place for everything because their customer service is the best. The staff is always super helpful and nice with most of them working there for quite dome time. Such a gem. They have a great selection of nuts bolts hardware etc you can buy by the piece. Its cheaper than bagged ones from the box store. Thank you for being an amazing hardware store. Waaaaay better than Home Depot. read more

Lincoln Hardware - Front store - Hardware Stores Near Me - Venice, California

I went there for about $5 worth of screws and nuts for a project and I got 5 star customer service. Dude found for me exactly what was needed and was so cool and helpful. I highly recommend this place for my fellow Venetians. Highly recommended. read more

Crazy prices, terrible service, check your receipts very carefully they will overcharge you then try and force you to fix the issue for them! read more

It is always wonderful to still have an "old fashioned" type hardware store in your neighborhood. We have lost the two others nearby, but Lincoln Hardware continues to service it's customers with helpful knowledge, and they often sell single fasteners and such when you only need one or two, instead of having to buy a box of thirty like what Home Depot makes you do. All Lincoln Hardware needs is a wavy 3 inch slatted oak floor and you would have a duplicate of the old New England hardware stores of the 1950's. read more

I have driven past this store more times than I can count, and today went in for the first time to get keys made! Danny made 3 copies of my key, and Pete was super helpful too.... we had a great chat about Alaska (I was wearing an Alaska shirt, I used to live there!) Overall, a wonderful experience, and great vibes from the entire staff! I truly appreciate service with a smile! read more

Amazing hardware store, with great and helpful staff, and good prices! I live close by and come here all the time whenever I need something to fix up the house, get a key made, or just need advice. I have come here a few times, knowing the project I am trying to accomplish, but not knowing what I need. The team at Lincoln Hardware is always so helpful, bounces ideas off me, and helps me get the job done. A great, well-run small business, that I will always support as long as I live in the neighborhood! read more

Don't waste your time on a kiosk when you need a duplicate NOW!! Flash excellent service on a Saturday afternoon. read more

Ever since Busy Bee on Santa Monica Boulevard close Lincoln Hardware has been my my favorite place to go for home maintenance and improvement projects. I'm writing this review today and giving them five stars because I went into the store with bad pictures of plumbing fixtures and two of the guys there instinctively knew what I needed even though I should have brought the fixtures in rather than the photos. I got home and the parts I bought fit PERFECTLY! What a great local store! Please give them your business instead of the national big box stores. Buy local! read more

This is a little neighborhood hardware store and I so wish I could love it. We have been there more times we can count and every time it is the same issues. The employees simply are not very nice. We have dealt with the owner and he can be rude, depending on his mood, I guess. They have a decent selection for a small place, but the prices are very high. read more

If you thought that all the old fashioned neighborhood hardware stores were gone, you need to pay a visit to Lincoln True Value Hardware. This neighborhood gem offers top notch service and a wide variety of hardware. I just had the best experience there in my search for a hexakey. Jose knocked himself out to not only find the correct size for me, but he also helped me fix the item for which I needed the hexakey. read more

Awful hardware store. The clerk sent me looking for a product they didn't carry then couldn't be bothered to answer a question. No thanks. Never again! read more

Best service, knowledgeable guys volunteer to help you to make sure it's exactly right what you're getting, very complete selection of home repair items, forget about Home Depot. It may be a little cheaper, but you never find what you need and it's all made in freaking China. read more

José was extremely helpful and made our experience great! We had a plumbing issue with our sink and he was very knowledgeable in helping us find a solution for our unique sized hose. Thank you José! read more

Lincoln Hardware - Hardware Stores Near Me - Venice, California

I want to thank David at Lincoln hardware. David is not only very knowledgeable, but he is very friendly and very helpful. David is the go to man at Lincoln hardware, and the reason I like going there read more

Customers Beware!!!! The staff here are super rude and obnoxious. Upon my first purchase here I specifically asked two separate sales associates about a refund before I purchase. Both of them replied not a problem with a receipt. When I came back a week later and needed to return the white older gentleman at the front told me there will be a 15% restocking fee. I simply stated to him upon my purchase that they have told me there was no restocking fee. Next time I will just go to Home Depot. I do not need the attitude from some little Shiesty hardware store. And by the way. Their place is marked up an extra 50% on all of their items. Why should we be paying more for the same exact products. read more

Such a great hardware shop in Venice! The staff are very helpful, friendly and knowledgeable. A nice collection with unique products, and has its own private parking lot! You never need to worry about parking. read more

Friendly people they deliver as they promise .. easy in out pick up no waiting time .

Local Neighborhood hardware store with everything but the kitchen sink! My husband went in while I waited in the car. It's a small store, gotta keep your social distance. He went in for an in- line electrical connector...... Came out with, silver polish, steel wool pads, a new outside door mat, A 6 volt battery, a bag of bungee cords, and a small, shallow pan... ( to soak his feet in epson salts)...and even a guy to help him to the car. Who would't take the tip we wanted to give him: just doin' my job! He said! Even though it costs a bit more, we)re committed to spending our money locally! read more

This is a hidden jewel. Old-fashioned helpful service with friendly staff. Prices are lower than the big guys and I've never had a bad experience here. I had a picture of my antiquated door locks, common in the Santa Monica apartments, and by this picture alone they were able to guide me what was wrong. Best place for keys being made as well. Ladies, check this place out first if you need help and not sure how to do a minor repair. read more

I went in for something that it turned out they could not help me with. But they tried for quite awhile, and really seem to care about their customers. One of the last neighborhood hardware stores. read more

Great pkace easy to find items goid store presentation. Cashier very friendly. You can find everything from painting to plumbing or electrical. read more

Great hardware store for good service and knowledgeable help. Unlike the big box stores you may not find the vast selection of inventory or brands, but at least you will get a real human being to talk to that honestly wants to help you. My only concern are the prices, but I understand staying in business is difficult these days. Thank you for staying in business and being so helpful. read more

Never had a bad experience here. They are always super helpful. Once, I broke my fluorescent light on the way out of the store. I was so embarassed. They just gave me a replacement, no big deal. The store is also very well stocked. Please go here before hitting up the big box. Support your local businesses! read more

I was fortunate enough to experience the outstanding customer service provided by Dave, Juan, Chris and one other gentleman with a blue hat. Their exceptional knowledge, professionalism, and friendly demeanor at the height of my lock crisis was unparalled. I cannot thank them enough for their time and assistance over a two day span especially when they did not have what I needed at first. Solution oriented read more