This review is specifically for Robert Inzunza, Dunn Edwards' Color Consultant. I am the President of my HOA. I came in, asking about Dunn Edwards' free color consulting service that they offer to commercial buildings. We have an 18-unit condo building that has been beige stucco & red brick all its life. In 1972, it probably was in style - but in 2022, not so much. We really wanted an updated look and had some general ideas and colors, but all the paint colors were overwhelming to choose from. Robert met with me and one of my Board members to see the building, and we explained we wanted a more modern look, and that we liked charcoal grays and slate blues and pale grays. We were proposing color schemes for the whole HOA to vote on, so when Robert offered to send us renderings with different color schemes that he recommended, we were super happy. Robert was so patient with us! He took pics of the front & inner courtyard of our building, forwarded them to his graphic designers, and emailed renders with Dunn Edwards colors for us to present to everyone. His choices of colors based on our general guidelines were excellent. Our final decision on colors took a few meetings, and a few color changes, but Robert met all our deadlines. Fast forward to now, about a year later, and we just had the building painted. My Board was wowed because our building literally looks JUST LIKE ROBERT'S RENDERS. His renders with the Dunn Edwards colors painting our building were spot on. We have a lot of newer buildings in the area, so this new paint scheme gives us much needed curb appeal, and we have gotten many compliments from neighbors. My Board & I are so grateful for Dunn Edwards' complimentary professional color consultation services. We wouldn't have been able to pick our current color scheme without Robert's recommendations, nor would we have been able to create such stunning renders in Dunn Edward-specific colors without his graphic design team. Without them, our HOA would have had a much harder time envisioning the end result. Thank you so much Robert!! read more

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I just had the most wonderful experience at Dunn-Edwards. Suzanne gave me tons of her time. She explained all the warm and cool colors. Gave me great ideas. Helped me find numerous color chips. I felt like I had my own person interior designer. And her services are free! She was a warm, friendly, and professional. I highly recommend stopping by Dunn-Edwards on Santa Monica Blvd with all your paint questions. Ask for Suzanne!! read more

Sam Lockman, assistant manager, deserves 6 gold stars across her forehead. She saved me a lot of time & aggravation by authorizing a transaction that has made me a customer for life!! Because of a mixup in quantity I sought by what was available I came close to having to make a return trip to your store. Sam authorized the same price for a greater quantity than what I actually needed. Net result: Sam eliminated the necessity of me returning to the store waiting for the smaller quantity I wanted!!! Thank u, Sam. Sherwin read more

My FAVORITE location by far!!! Upon walking in we were greeted by Frank Slobotski. He was friendly and welcoming. We spoke to him and he recommended Natalie for suggestions on the perfect shade of color for us. We met Natalie and she was great too! Natalie took her time, she really listened to our needs and went over all of our options. Thank you Frank for recommending her!! Natalie is extremely knowledgeable about color, she knows EVERYTHING!!! She helped narrow a few options and we got the perfect shade of grey! When we went to check out we met Ed. Another great individual, so friendly & nice!!! Ed rang us up and helped us chose the last few things we needed. By far West LA Dunn Edwards has the BEST employees! This is my new and FAVORITE location!!! If you plan on purchasing paint just ask for help any of these 3 and you're guaranteed a pleasant experience! read more

Went here to get a gallon of paint color matched. The 2 guys I dealt with were very nice, the price was fair, and they NAILED the color! It was PERFECT! So grateful, would absolutely go there again. read more

I just had the best experience at this store thanks to Edward. I wanted to paint my entire apartment for the first time, but had no idea what was the best store to buy paints. A friend of mine recommended Dunn Edwards and I'm so glad he did because I couldn't be any happier with the color and sheens I selected. My apartment looks amazing! But none of it would have been possible without the help of Edward, the first person to greet me when I entered the store. Edward was totally kind, friendly, funny and took his time to help me decide on my colors, sheens and quality of paint. I needed to go into the store 3 times before actually buying my paints, so I could pick up various color samples to tape to my cabinets and walls so I could ensure I chose all the right colors. And each time I went, Edward was equally kind, friendly and helpful. My entire experience at the store was always fun and relaxing thanks to Edward. And now after two weeks of sanding, prepping and painting, seeing my new bright, shiny kitchen cabinets and all my walls freshly painted, I couldn't be any happier with the quality of paint and the colors and sheens. I totally recommend Dunn Edwards quality paint and this West. L.A store in particular. But most especially I recommend Edward to give you top tier advice in a fun, friendly and relaxing way. read more

I also was very impressed by the service. And it was the customer in front of me that was getting it. I've learned a lot about the questions she was asking and his responses. He was really friendly and nice and I got a great price. read more

"I love it when a plan comes together!" Dunn-Edwards is an indispensable member of our "A-Team." When unfortunate circumstances required us to quickly switch gears into "Plan B!" Thanks to the expert direction of Color Consultant, Nataly, we were able to find the perfect color and communicate it to our Dynamic Duo who swooped-in from across town and painted our 2-story, 2400 sq ft home's exterior in less than 48 hours! We're back on schedule, and very happy with the color and the quality of Dunn Edwards' paint. Thank you Nataly. And, thank you Dun Edwards. #MissionAccomplished read more

Are you struggling with what color paint to use? Are you doubting if the colors you picked blend with each other? Are you trying to match or complement with the perfect color? If you need ANY help trying to figure out what color scheme works best... then ask for CLAUDIA at Dunn Edwards by Barrington. This review is WAY overdue!!! I'm ashamed to be posting it now, but I really wanted to share my experience so here it goes... A year ago I was really struggling trying to figure out what colors work best for our entire house remodel. I was having constant nightmares until one day I walked into Dunn Edwards by Barrington and was greeted by the sweet and cheerful Claudia. From that day on, she was instrumental in helping me figure out what colors go best in my hallway....and living room....and kitchen...and bathrooms...and den... you get it! She basically helped select colors for my entire house of 4 bedrooms, 5 bathrooms, a kitchen, laundry room, living room, dining room and den... and the EXTERIOR too! I didn't want to do an all over boring single color for my house, which made my task much more difficult. But Claudia sat with me patiently on numerous occasions and helped me select the best color schemes that would transition well with each other and match all our bedroom, bathroom and kitchen hardware, tiles and countertops perfectly! She truly became my personal designer! The only sad thing is I never got around to showing her how the final result looked. So I wanted to thank Claudia as she is a true gem. She made what was once the most agonizing and challenging task become effortless...and my finished product... my entire house.... looks stunning all over THANK YOU CLAUDIA! read more

I walked in with a vision of what I needed, and with the help of Edward (an employee who works there, not "Dunn-Edwards" for short lol), I got everything I needed! The service was quick, super pleasant, and friendly. Edward answered all the questions I had and was super patient with me throughout the process. I feel so much more confident around paint and in the store now knowing everything I learned during my short time in there. I would 100% recommend this location if you need anything paint-related. read more

My wife came in really stressed about painting an entire place we just bought. Gustavo was helping her and was amazing! Very knowledgeable and very helpful. Patient and willing to answer all questions. Great customer service at this place, and thank you again Gustavo, you're amazing! Also Suzanne was the color specialist helping her. She was very knowledgeable, patient, and helpful as well. Definitely will be coming back to this place. What distinguishes them from other paint stores is the people who work there! read more

Need help finding your true colors? After looking for paint in many places, I found Sunny the asst. mgr. to be most helpful. Plus he has an eagle eye for colors. Not only that, ask him for a discount. He beats the AAA bargained rate. The mgr. is very knowledgeable too. It's on the busy southwest corner of S.M. Blvd. & Barrington, though they have their own parking lot & their hours are limited. read more

Quick and great service! Pick a number at the station to your right and they can ring you up on what color you need. I got the Chalky in Flat 5gallons for $200. They will mix the color for you at the farther left corner of the store and they can wheel it to your car. And I liked that they have a parking lot. Use the website so you can pick your favorite before you go in. Their website is awesome! read more

Dunn Edwards Paints - Lots of paint! 2016 - Hardware Stores Near Me - Los Angeles, California

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Went in today to purchase paint. Frank Slobotski, the associate who helped me, is great! He is professional, helpful and know what he is doing. You don't get the runaround or the helper who pretends to know what you're talking about and then sells you whatever just to get your money and out of the door. read more

I'm a landscaping contractor. We have a job in Santa Monica and the client requested a paint for an exterior fence. I went over to Dunn-Edwards to pick up my paint. Completely hassle free. Bri answered all my questions and helped me with some discounts I didn't even know about. Great experience, pricing and customer service. read more

Dunn Edwards Paints - Hardware Stores Near Me - Los Angeles, California

DON McTyer!! Thank you for going above and beyond!! And being so Covid-safe! Thank you for being so willing to help a novice like me! And for being so patient, professional and warm! I was stressed since I've never done this before, but thanks to Don, it looks like I'll get through this project. read more

I was so impressed by Don at the Santa Monica Blvd, West LA store. Can't say enough good things about my entire experience. It takes a lot for me to bother to review...it has to be above and beyond. Don was so knowledgeable, helpful, friendly and professional. Helped me chooses the correct paints, primers, rollers, etc. for my projects which were not just simple interior walls. I absolutely love the colors and products I purchased. I am a single female and Don was very patient with me never made me silly for asking all my 100's of questions. Thank you...I will be recommending Don and this store. I will definitely be back! read more

Worse service ever one hour to get help only one cashier working Ask for help and no one helps they have number and they don't respect the numbers read more

I have to say in all honesty, this particular Dunn-Edwards location is the best and as an apartment owner, I need reliable, dependable, knowledgeable, and above all, honest service and representation and this location delivers with courtesy and a friendly smile. I've been to the location at Culver City and don't want to deal with management there, perhaps less than honest about pricing (without going into further detail) and tried to rip me off imo. Even though this location is further away from me, I decided to try it out at the recommendation of another apartment owner and so glad I did. We've purchased Dunn-Edward paints for a long time, over 40 years and they nearly lost our business, save for this location so I'm glad to say we will continue to purchase D-E paint and supplies. Product has performed well all these years so can't complain there. read more

I was getting paint samples from online pictures and they weren't working. Finally, I went in and talked to Omar and within a few minutes he showed me exactly what I described. I took the sample home and it was perfect. My room has now been painted and I could not ask for a better match. Don't bother with trial and error -- just go in and talk to Omar. He was also extremely nice and patient with my original frustration! read more

Lacey was a great help! Set me up with delivery immediately. I called in and asked for some paint and a small brush and asked if they could deliver. He found the paint I was looking for and set me up for immediate delivery. Very professional! read more

I have been coming to Dunn-Edwards for the past few years. I have to say every time I go there, the customer service is excellent. I wish I took names but as soon as I walk in they immediately ask if I need help. The paint selection is, of course, great too, but what sets them apart is their service. Every single employee from the person who takes your order, to the guys who mix and offer to carry paint to your car are so kind. Even the other customers are friendly. I think I'm done painting for a while, but I will be back as soon as it's time to do so again! read more

This is a fantastic store! Great parking, great selection of tools. Very fast color mixing. It was my first visit and Patty was super helpful and welcoming. I will definitely be making this my regular paint supply store. read more

This was a painless experience because of all the great help I received from Don McTyer, what a great help he was!I got everything I needed and didn't have to wait around (this wad the morning rush). Even when I needed to return something he made easy and painless. Great specialist; I hope he is taken care of by Dunn Edwards. This is the best paint store to go to, they have everything you need. read more

Highly recommend this Dunn Edwards location. Claudia their color consult is super helpful and knowledgeable. She truly has the eye and is amazing at what she does! She was extremely patient with helping me narrow down my color choices and offered me great advice and tips on how to best pick a new color for my bathroom. Their color matching is excellent as well! They have their own parking lot too so it's super convenient, couldn't ask for more! read more

I recently bought paint here over the course of three days as my painters did work in my house. On one occasion the guy who mixed my paint got some paint on the can and didn't warn me and I got in on the interior of my two week old new car. Make sure you ask them to dry any paint that they leave to test the color. On another day they forgot my order and made me wait about an hour. However the paints are very good quality. read more

Can you love a paint store? Yes! Everyone in the store is super friendly and very helpful. Each time that I've been there, there were tons of people working there so there was no wait for service. There is a wait for them to mix your paint, but I'm used to doing that at Home Depot so no big deal. Plus, unlike HD, they have a place for you to sit. This is my new paint store--head and shoulders above the detestable Sherwin-Williams on Pico. Oh and everything is price marked so no idea what that guy was talking about. read more

This particular Dunn-Edwards store is fantastic. The staff is so friendly, so warm, and so accommodating. In particular, the color stylist Natalie is extremely talented in grasping my vision for my home and helping me find the right colors and accents. Nataly is a pleasure to work with. She is the reason I went to this store. Another helpful staff member is Don McTyer, who even brought my paint samples out to me in my car. And by the way, the Dunn-Edwards colors are very rich and look beautiful on my home. read more

Briana Torres was professional, courteous, and very knowledgeable. She exhibited excellent customer service.

Amazing customer service by Paty, the manager. She went out of her way to help me find the exact paint that I needed and this being in the middle of a very busy day at Dunn Edwards. She is cheerful, helpful, and professional and seems to be quite knowledgeable regarding the products in the store. This is my go to store for paint and paint supplies and for friendly customer service!! read more

Designers take note: Suzanne Holzi, the Professional Color Advisor for the Dunn-Edwards Paints location in West LA, is talented, thoughtful, creative and professional. She is a great listener and has fabulous ideas! read more

Picking out paint colors is stressful. And there really are 50 shades of gray. But Frank Slobotski and the folks at Dunn-Edwards get that. Frank was so patient with me. I'm pregnant and picky. A bad combination to begin with but Frank helped me every step of the way and after a couple of tries, we found the perfect gray for my perfect nursery! read more

Leshannon Barnett and Paty are courteous, professional and associates I would be proud to have on my team. Efficient and Leshannon matched a color perfectly. read more

I have been here a few times. Always a great experience. Last time I was there Claudia helped me out. She took her time explaining things. I left the store happy about everything. Thanks Claudia :) read more

Seriously. Let me stand in line for five minutes and tell me later that I need to grab a number. Told it's Dunn Edwards policy.

Emailed the store to order a quart of paint yesterday in the morning. Got a quick response back and spoke with the manager, Kenneth. We discussed what I needed--he took my order over the phone. I prepaid, and let him know I would have someone pick it up later that day or the next. Later in the afternoon, I discovered I needed a different color. Called the store--Kenneth connected me with someone on the sales floor. I asked if they could change the color--was told the paint was already made. Ok, no worries, I ordered a second quart in the new color and paid for it. Fast forward to this morning. I went to the store around 6:45 to pick up the paint. I get there, wait for my turn, and then they can't find the order. Kenneth says it should be with the prepaid orders. The sales girl and I look--it isn't there.... Kenneth says they will make it up now. At this point I am running seriously late because I thought I was just running in to pick up a prepaid order. They had mixed one quart and I asked Kenneth to just reverse the charge for the second quart they haven't made yet. He says they can't do that "because it is a custom tint." WTF? It is a custom tint YOU HAVE NOT MADE. I walked out with one quart of paint. Not sure it is worth the headache to put the charge FOR THE UNMIXED PAINT in dispute with my cc company. Instead figure I will chalk it up to a lousy store and head to Sherwin Williams. **Dunn Edwards reached out to me shortly after my review posted, extended an apology, and issued a refund. In light of this, I am raising my rating to three stars.** read more

Dunn Edwards is the place to go if you're looking for professional paint services. My building needed exterior and interior repainting. I dealt with Stephanie from Dunn Edwards. She was very courteous, professional and helpful. She gave us numerous renderings of our building with different color schemes. All free of charge. Without the renderings it would have been very hard to visualize how the building would have looked like. It's easy to think that certain colors look great on paper only to find out that they don't after the fact. The renderings were an immensely helpful tool. Stephanie then scheduled a meeting with numerous vendors who were able to provide competitive quotes for this big project. Stephanie made the entire process easy. She was very helpful. So happy to have dealt with her and Dunn Edwards. read more

Went in to get 2 qts. of paint. One salesperson, 2 in office and no one else in sight. Finally got help and was told it would be 15 min. Hah, I was not a contractor or painter and was truly ignored. After 45 min. I inquired and what do you know, my 2 qts. were ready. Their system is horrible. No prices on products and their staff is poor!! Never again. Bye Dunn Edwards read more

This place is a disgrace for the field, as a general contractor my advice is not to work with this place, the customer service is disappointing and the quality is not even close to other brands. They don't know how to match colors from samples and after they give you the wrong color they don't take responsibility. read more

I highly recommend Dunn Edwards Santa Monica!!! My experience with the store began with the super helpful and knowledgeable color consultant Claudia who helped me navigate the confusing world of colors with her expertise. The staff is super friendly and they go out of their way to accommodate any special requests. On several occasions, their colorists did colormatching from other brands that would have been a lot more expensive and not only they were right on, they also helped save me a ton of money and headache! They are quick, experienced and provide good quality paint at descent prices. Thank you Dunn Edwards Santa Monica!!! read more