Yesterday, my shower head randomly exploded, so I took a short trip down Santa Monica Boulevard to Westside Bath & Kitchen to get a replacement. I drive by this store every day, so I was excited to finally pay a visit. For starters, the inside of the store is beautiful and clean, with a huge selection of luxury bath and kitchen appliances to admire. I was warmly greeted by Sheila, who was extremely kind and helpful. I briefly explained the exploding shower head tragedy, and after a quick look in the back, she retrieved a beautiful shower head. At first glance, it seemed a little outside my budget. After expressing my concerns, Sheila gave me a more than generous offer without hesitation. I'm truly grateful for the experience I had today. If your shower head randomly explodes, take a trip down to Westside Bath - you won't find anywhere better. read more

I can't say enough good things about this place! I checked all over town, and Sheila totally hooked us up. They don't carry everything--just the best pieces you'd pick out yourself in a bigger store. Sheila knows exactly what's stylish and high-quality. I even had a drain with a manufacturer defect, and she swapped it out on the spot so I could get it fixed right away. Amazing service, amazing taste! read more

Sheila is the absolute best! She helped me find exactly what style and finish would be perfect for my kitchen and bathrooms. I brought samples in and she took the time to explain what would look the best. And the quality was exceptional. In top of that she's is the sweetest, most patient person. Highly recommend. read more

Went to Westside Bath & Kitchen for one of our projects, and it was a breeze. Sheila is knowledgeable and professional. We will be using Westside Bath & Kitchen for more of our projects in the near future because of their prices and their great customer service. read more

You can't go wrong with West side bath... friendly team to assist you on kitchen and bath choices of best faucets, sinks and shower set. Highly recommended!!!! Best service with Ms Sheila .... read more

Sheila is the best ever! Not only is she incredibly helpful with a great eye for design but she's wonderful to work with. Highly recommend!

I was quite disappointed with the level of service and attention provided by Westside bath. My fiancée and I stopped by to look for plumbing fixtures as we are in the middle of a remodel. The only person in the store seemed to be more interested in sitting at the computer than helping us with picking out items. Not much else to say as we left after 30 minutes in the store. Normally when you leave a business with the feeling that you gained some additional knowledge or made progress toward a goal, it would be considered a good experience. In this case, neither happened. read more

Westside Bath - Kitchen & Bath Near Me - Los Angeles, California

Just bought a few appliances at Westside Bath this week and I'm very happy with my purchase. They carry high end designer pieces for super great prices. Will be returning!! read more

I've been coming here for years for products in my own home and clients homes, but after returning yesterday, I realized I have to write Westside Bath a review. Sheila, the store owner, has been helping me for about three years, and my father for 10, with all sorts of orders we have, anywhere from showers, tubs and a few toilets and sinks, to faucets and knobs. This means a lot to someone knowing regardless of the quantity of what you are buying, and an orders size, your assistance and service is always above par and wonderful. Sheila has been the main person who has assisted me and she always helps me pick from an array of the best quality options for all sorts of clients I have and their diverse budgets. She is helpful and attentive in every step of the process and the quality of her inventory is top of the line with much better deals. She carries a variety of diverse lines and can even help you find what you are looking for. Furthermore, this woman knows what she is talking about and is honest. After being in business for so long, I shouldn't be shocked by how satisfied I am each time going in, but I definitely needed to rave about the customer service and product line that they carry here. Sheila and her team are the best in SoCal hands down, and this is coming from a second generation home re-renovator and designer. read more

I updated my whole home with Sheila! I was so nervous as it was a big project but Sheila really made the process so easy. You will be happy here! read more

I must say, service and price was AMAZING! This was my first remodel... I was quite clueless. Carlos and Sheila helped me make some beautiful choices and really understand my options. A rare find in today's rushed world. They also fixed a issue with one of the parts that came for me. Handled all the annoying paperwork and phone calls. Bravo! Save yourself hassle and money. Pick these pros! Tip: I also was able to bring in a quote from my contractor recommended source and save even more money. They will compete with other suppliers with no haggling. Simply bring in the quote. And Shiela will say something like "I'll beat that no problem" read more

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I really had a good experience. Fixed a few outdated features in my kitchen. Good prices

I can't recommend them enough! Sheila is amazing and so kind!! She was very meticulous and helpful and I wouldn't have been able to get the job done without her! read more

Sheila was so helpful! I had a renovation project and she made the whole process seamless and stress free. I've recommended several friends/family to Westside Bath. read more

We spent three hours in the store placing an order for our entire house. At first we thought service was great and that they would be organized enough to have our order done and ready since our renovation was still months out from being done. I have now been back to the store about 10 times to pick up missing parts or get replacement parts for items that were the wrong finish. Any time I call they say they'll call me back and they don't. Any time I go in, they haven't ordered the items that they said they have that I'm there to pick up and I've had to sit in the store for an hour or more while they place the order. Then they'll tell me the item will be ready for pickup in 2-3 days and if I come back to pick it up it's never there or ready! It's now been 6 months since we originally placed the order and we are STILL missing pieces!!! Any time I call, I get put on hold for 45 minutes while they figure out where our missing items are and there is never any resolve. Any time I go in I have to watch them place the order. This business desperately needs to get themselves organized. I recommend that you stay clear if you're looking to place any orders beyond one faucet because you'll never end up getting everything you ordered. read more

The owner is AMAZING! We remolded our bathrooms and it wouldn't have been possible without the help of Westside Bath. She is extremely professional and very talented. I trusted her and she brought my vision to life. Every time I have guests over, I get so many compliments!! Thank you for everything! read more

This has been the best experience I've had. The owner is this sweet and fun hearted lady who has so much experience under her belt and will work so hard to bring your vision to reality. I have sent my sister and my husbands friend to this showroom for appliances and everyone has raved about the amazing experience we have. Some of the products are imported from Italy - top notch quality. I will continue to be a customer of westside bath specifically because my home has completely transformed Quality customer care and quality product. Thank you for the team at westside back! Look forward to continuing business with you All the best! read more

I bought a few appliances from this showroom and I was taken care of very well. I came across Westsidebath's yelp and I kept hearing about Sheila Sheila Sheila and now here I am! Sheila is super knowledgeable and such a sweet woman. Her selection is amazing and it was overall a really great experience. Highly recommend! read more

Everyone at this establishment is kind and helpful. I ordered a faucet and a few knobs for my kitchen. Their prices also beat anything online. read more

LOVE this place -- hands down best customer service I've experienced at ANY business in a long time. I mainly worked with Carlos who is extremely knowledgeable and helpful, but Sheila (the owner) and the rest of the team that works there are all personable and knowledgeable. The whole store has a family / mom and pops vibe which is nice. My advice if you need help with selecting items -- make an appointment. I "walked-in" initially and they were helping other customers, but when I went back the next time I called ahead and made an appointment. They blocked out the time to sit with me uninterrupted and helped me choose the items I wanted. While I was there someone walked in and Carlos even told them, call me and make an appointment. On to Carlos -- who was my main point of contact there. I loved working with him. Not only was he knowledgeable, but also super nice, laid back, and personable. I didn't come in knowing the exact brands I wanted, although I had made a Pinterest board with some ideas and styles that I liked. Immediately Carlos saw what style I was going for and pulled a couple books and showed me options of items. I'm mildly picky, but he walked me through various options to get me EXACTLY what I was looking for -- even down to getting specifically styled escutcheons for the shower arm. He was always available to chat (on phone and email), and guided me throughout the entire process. Although I had done some remodeling with my dad when I was younger, this is my first bath remodel on my own. I was a little nervous going in, but now I realize I couldn't have been in better hands. In total, Carlos helped me select and purchase my sinks, faucets, shower fixtures, tub, door handles, toilets, and even a steam unit for my shower. I just ordered everything last night -- I'll update once everything is received, but honestly, I feel pretty confident in everything we selected. I know I've gone on and on but I can't rave enough about this place. They made this whole process super smooth and fun for me. There's always the bigger Pacific Sales type stores, but you will never get the same kind of attention/care that you'll get here. Go here and let them help you -- you won't be disappointed. read more

When you go there to get some ideas, the man who helped was way too fixed on his own opinions, thinking that the only way is their way.

Sheila is a SWEETHEART! I've been building my home for the past year (which hasn't been the easiest). I was told to visit Westsidebath by a friend and it was the most pleasant part of the process. Sheila insisted on coming to my job site and talking to the contractors to make sure everything on her end went perfectly. The bathrooms and kitchens are almost done and it looks wonderful! 10/10 experience read more

I walked by this business many times since I live in the neighborhood. When it was time to remodel my bathroom I walked in and met the owner Sheila. She took the time to really listen to what I was looking for in the new bathroom. The end result is just gorgeous! Not only were the prices Fantastic but the design service was beyond my wildest dreams!!! I would never think to go anywhere else for bathroom or kitchen needs!!! Thank you Sheila!!!!! read more

I tore apart and renovated my guest house and home about a year ago. I am so thankful I was referred here. The best part about this is you get a two in one deal. Sheila is both an interior designer and the business owner so she really knows her stuff. Everytime I saw a photo or some inspiration, I showed her a photo and she showed me 15 options of similar items she could order me until I found exactly what I was looking for. You don't get this kind of attention at big businesses. Sheila is so hardworking and pleasant. I have truly grown to care and adore her. Please go and show her business some love! read more

Thank you Miss Sheila is extremely knowledgeable and Good time work.They went above and beyond to help me with All my Customer, we are highly recommended. Westside Bath .thanks Again, :) :) read more

I've never been so insulted. If you want someone to talk down to you by all means go to Westside Bath. I stopped by for some bath inspiration and when I started asking questions about options for an alcove bathtub or drop in/ undermount bathtub the salesperson said "don't say alcove" and "it means you don't want to spend money." She then started asking if I had a contractor yet and smirked when I said "no" and then she walked away. I guess if you are looking for snobbery this is the place to go. If you are looking for helpful friendly folks take your business elsewhere. read more

I came into this establishment looking for a sink bowl and a faucet, I noticed Sheila waiting on a customer so I patiently waited till she finished, once she helped me out I explained to her what I was coming in for and she told me she had it in stock, while in the middle of her helping me out, she went ahead and got on the phone she left me standing in the middle of the floor. I was upset by this time and I asked one of her employees to help me out and since they could not they went ahead and asked her, they came back and told me that she was on a call with a very important client and that she could not help me out. At this point I was highly upset and I left the store. That was in such poor taste, do not take your business to this place they made me feel like my business is not important. read more

Great customer service! Great prices! The staff was friendly and welcoming. I'll definitely be coming back to buy more stuff!!! Thank you for your help. read more

Amazing service and professionalism. I remodeled my powder room and I purchased my Alape sink, Fantini faucet and accessories from this place. The service was outstanding, great follow up, and of course the price was very competitive. Very friendly staff (Carolina and Carl), and very knowledgeable and professional manager( Sheila ) I will recommend this company to anyone. read more

I bought a few appliances from here about 5 years ago and it was a super easy process. I recently moved so I renovated 4 of the bathrooms in my new home these past few months. I can't stress how knowledgeable and accommodating Sheila is about all things bath and kitchen. It has been such a pleasant experience. Westside Bath is truly amazing! read more

Sheila (the owner) is the sweetest and most helpful person, she goes above and beyond to help you with everything you need. Her prices are AMAZING and her selection is absolutely breathtaking. I will definitely recommend Westside Bath to all of my friends and family! read more

Just outstanding. They went above and beyond to help me with my new remodel. Sheila is extremely knowledgeable and really wants you to have the best products for your home. They also have the finest products and at reasonable costs as well. read more

They were perfect. I bought a great Toto toilet and they installed it to perfection. Great price and labor was fast and easy!!!!

Sheila is amazing! I don't think I've ever been so satisfied with customer service. she was on top of everything and kept me updated. I remodeled 3 bathrooms and didn't have one problem throughout the process. Definitely recommend! read more

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I was looking for a shower head and 30 min later I had what I was looking for. Sheila was wonderful and very helpful with their selections and quality. Sheila assured me that if I don't like the way the shower head works I can return it for a full refund. If you are looking for any fixtures for your house I would recommend to stop by the store and check them out! read more

Carlos helped me with many projects for my hardware. I recommend this place. I usually get Baldwin hardware from mortise casing to longer mortise cylinders for thicker doors. They can usual;y get my new hardware within a few days after I place the order. read more

In researching different stores in the neighborhood, i came upon Westside Bath...and hit the lotto! They have all of the top lines in bath and kitchen needs...and the most helpful, efficient sales staff! Sheila, the owner knows her stuff...and Michelle...very accomodating and knowledgeable..SCORE!!! read more

Westside bath is the one stop shop I always go to. Sheila, who is the owner is not only knowledgeable but super nice!!! Her colleagues are eager to help and are very professional. Please go to WESTSIDE BATH!!!! YOU WILL NOT REGRET IT. read more

Called and spoke to Sheila re a lefroy brooks faucet they carry there products,She had asked me to text a picture ,which I did and promised to call me the next day with an answer.Three days went by no call from Sheila,eventually i got hold of her she told me its not a lefroy brooks although clearly written on the valve trim in the picture I sent her has lefroy brooks clearly written on it,she said she would email me that info ,never got an email,my customer was very frustrated,and Im not sure if my customer thought I was telling the truth or not,I told my customer to call west side bath ,she called obviously could not reach sheila but talked with Carlos who asked her to send him a picture ,my customer told me Carlos took less than 5 minutes to locate this valve part.I was treated really badly by Sheila who is actually the owner she is not very honest and obviously couldn't care less about you unless you are placing a large order,does not stick to her word,sheila at west side made me look like an idiot to my customer I challange her to show me proof of email she sent me .As far as im concerned Sheila is a terrible business owner and is only looking for the big dollar orders and screws the little plumbers ,I would and will never recommend or purchase anything ,or install any product that comes from that store read more

I have been helping a friend with a home remodel and we stopped by Westside bath after a trip to Mission Tile in Pasadena. Sheila (she may be the owner) has been very helpful. When our budget and plans changed because of the economy, she stepped up to the plate and offered a whole array of choices in a variety of price ranges more consistent with our new budget and did it all so graciously that what could have been an unpleasant experience was not. She also came to the job site to speak to the Contractor to make sure that we had selected the right things. She knows the products of the companies she contracts with and if you are doing a lot of purchasing from her, she works with other quotes to make sure she's competitively priced. read more