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Farrow Road Auto Service

5.0 (1 review)
Open 8:30 am - 8:30 pm

Services - Farrow Road Auto Service

Routine automotive maintenance

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12 years ago

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Team 1 Suddeth Automotive

Team 1 Suddeth Automotive

3.5
(21 reviews)

We took our vehicle to this shop because our usual mechanic doesn't handle hybrid-related work, and…read moreunfortunately, this turned into a frustrating experience. After testing and finding the parts the estimate became much larger, but it had to be fixed. After getting the vehicle back we had issues again and took it back because it was under warranty. They initially replaced a cooling system hose, but we later found out that the brand new hose they installed had a pinhole leak. That alone raises concerns about the quality of parts they're using and their inspection process before returning a vehicle. Well, this of course was not covered. When we picked the car up...the 2nd time, the check engine light was on -- which it absolutely was NOT when we dropped it off. They told us the issue was an intermittent misfire and suggested additional diagnostic testing for over $400, followed by more charges for fuel injection cleaning and possibly even deeper engine work. It felt like they were stacking on expensive "next steps" without a clear diagnosis. Something didn't sit right, so we brought the car to our regular shop since this was no longer a "hybrid" issue. Within a short time, they found the real issue: a smashed spark plug -- and not even the same brand as the others that had all been replaced by me personally just six months ago. That's extremely concerning and points to careless or sloppy workmanship or sadly sabotage. Between installing a faulty hose, returning my car with a new warning light, and missing (or possibly causing) a very obvious issue, I've completely lost confidence in this shop. Familiarize yourself with your vehicle and exercise caution. Sadly, many are out to profit, even at your expense.

Only talked to them but they did help and pointed me in the right direction to get my truck fixed…read more Thanks so much!

Sanford's Automotive Service

Sanford's Automotive Service

3.5
(8 reviews)

I had very minor issue that would take 3 mins to fix he is very unprofessional he tried to charge…read moreme 150$just to look at my car plus additional money just to lift car up and tighten one bolt.. I understand it's you need you make your money but over charging will leave you with no costumers

***EVERYONE PLEASE BE CAREFUL WITH THIS SHOP**** Mike quoted me a price of $6k to rebuild my…read moreengine for a 1971 cutlass supreme (350 engine). I gave him a deposit. When the motor returned from the machine shop, that price went up to $8500 because he said he underestimated the cost of the machine shop work. The lack of communication was unreal. Then the week of installing the engine he gives me a bill for $11,984.01 because he said the quote did not include his labor. Additionally, the parts HE ordered (headers, radiator) did not fit. His solution to this problem was for me to reorder these parts at my own expense!! And he was very disrespectful about it as if I ordered I made the mistake! It took ALL of my military bearing to remain calm with this guy. He initially told me he had to order all of the parts for this project and now he wanted me to order parts for a misquoted job. I refused! I forfeited my engine and deposit and just took it as a horrible and costly experience. I wasn't giving him anymore money because if you're incompetent enough to order the wrong parts then who knows how the motor will run..especially for nearly $12k!!! I was fooled by the good reviews and did not read into the bad ones, which point out the same issues I experienced. There were several flags you should pick up on if you ever consider using this place...heck I should've picked up on these flags but he starts off very professional until he gets your money of course. 1st flag: the business does not take Visa, Mastercard, etc. or that's what I was told. I had to pay all in cash. 2nd flag: his quotes are very vague, sketchy, misleading and he won't give you much in writing. 3rd flag: he is a very rude guy who lacks customer service skills. He will turn belligerent as soon as you question him on something. 4th flag: He rarely has any customers at his shop. (This is when I realized I had been scammed) This is a shady establishment, please BEWARE!! Don't be like me, READ THE BAD REVIEWS and do your due diligence. I would not recommend this business to anyone! Very disappointed!

Farrow Road Auto Service - autorepair - Updated July 2026

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