I recently needed to find a new pair of frames. The help I received at White Bear Eye Clinic was…read moreabove and beyond my expectations. The staff was patient, knew the inventory and very friendly. Pam was the person who helped me the most and she went the extra mile to help me find the right frames. Her generous spirit and expert advice was greatly appreciated. I would highly recommend the optical department at White Bear Eye.

Second time and my last time there. Very unfriendly and reluctant to help. I was only looking to…read morespend $ on glasses? Very surprised they're in business. Go to Costco

I went to Shopko Optical in Vadnais Heights this weekend. I got the absolute best customer service…read morefrom Dun! She was very helpful and pleasant. I'll certainly go there again!

I needed to replace my glasses and decided to stop by this beautiful new store. The staff were…read morewelcoming and very helpful. A big thanks to Emma for helping me pick out two new pairs!

Excellent eye care here from the checkin staff (Keegan), assistant (Rachael), to Dr Axelson!…read more Clean, well staffed office and exams. Office & optical department is on the lower level of the building, so remember to take the first left into the lower level parking. You can park in the upper parking lot but then you will have to take the steps down or walk down the hillside.

I continue to be impressed with this location. It is easy to get in with scheduling. The staff is…read morealways super friendly. On my visit today the gentleman who works the frames shop was able to help with a bow repair at the last minutes before close... The whole while with a great attitude! (I know it is annoying when customers show up right before close, but this was my last chance before the weekend to get my kiddo in so we could take the tape off of his frames.) thanks for "going the extra mile!"

This must be a wonderful place to work because everyone there is so kind and helpful. This was not…read moremy first visit, that one was just as wonderful, too. I saw Dr. Alexander, and hopefully he will always have space in his calendar for me. Plenty of parking spaces, easy to find. I got a senior discount, and it was substantial. They have an entire wall of frames that are so very affordable, AND they gave me my prescription without having to be asked so I can order online if I feel like changing my frames to match my outfit. All in all, definitely highly recommend.

I have been a customer of Birch Lake Eye Clinic since I moved to the area over four years ago. My…read morecomplaint is not with the medical side of the business, which I found to be excellent, but with the optical sales department. In the past, I have not bought my contacts through the clinic. This year I took their price sheet home and checked on prices elsewhere and decided to purchase contacts through the clinic. When I called to order them, suddenly, the price was over $50 more. WOW! I went to the clinic to ask about this and was told that it was a "mistake." They seemed unwilling to honor their original price. Maybe it is a "mistake" or maybe it's a "Bait & Switch" ploy. I'd like to think it's the former, but my trust in the clinic has been shaken.

I've been going to Eye Care Center- Maplewood for probably 10+ years and my parents even longer…read more Every Optometrist I've seen over the years has been great! Recently, I saw Karlee Seawell, O.D. She was on time, knowledgeable and personable. I would recommend anyone to see her! They send text reminders to remind you to schedule appointments and you can schedule directly through texting, which is convenient for scheduling Easy free parking, friendly staff, give great suggestions on glasses/products to help your concerns

We use to be a patients here. All the doctors and staffs are really nice. Our insurance changed and…read moreI didn't come here for awhile. Just cam back today 3/19/25 and ask to schedule the appointment with my new insurance. The from deck is very mean. Thank feel like she think I came to begging her. I wish I remember her name but she work with Emily the other front desk. To be honest o don't want to do business with them. I come here and we pay for why she treat me that way. She act like I am a beggar. Poor service and I will tell all my friends about that

Great service and knowledgeable Dr. Surprised by great…read moreselection of name brand frames and great pricing.

I have had my issues with service (with the technicians) in the past, but over the last couple of…read moreyears it has improved. (Don't get me started on the prices, though...you need a second mortgage to afford glasses these days!) My high rating is for Dr. Philippe. She is amazing! My husband came home one day singing her praises and I was skeptical because, well, it's a MALL. I kind of expected a revolving door of doctors, you know? Then I met her. She's so cool. She explains everything that she's doing and she really takes her time with her patients. She's been helping my husband keep glaucoma at bay for a couple of years now and for myself, I thought I was going blind over the last few months. Turns out, my eyes are just extremely dry. She prescribed some drops and suggested a good OTC brand and within days I was seeing SO much better. I had mentioned that my arthritic knees were really bothering me. When I went for my follow up appointment, the assistant had two chairs for me to choose from so I would be comfortable! I thought that was so nice! She's testing a number of things to make sure I can get the proper prescription and that I can treat my dry eyes here at home. I have happy eyeballs once again. :)

We only come here because of habit we have been coming for 10 years but will be looking for new eye…read morecare provider. This location is located in Maplewood mall and they do not have a restroom that customers (who are spending lots of money) can use? I schedule for myself and my spouse we are always early and yet my appointment for 5:45 I was not seen until 6:20?

It was that time of year again.. time to get an eye and contacts exam and buy new everything. I…read morealways dread this because my prescription is so awful and changes every year, so I always need a new contact prescription and new glasses. On top of that, I hate wearing glasses because even after paying extra for the thinner lens, my lenses are so thick that I look ridiculous wearing them. This year was different. My insurance changed so I looked for a new eye care place near our home in Maplewood. I came across this location and chose it because they had Saturday hours and good deals through my insurance. My eye exam was quick and painless, and I came out with a new glasses and contacts prescription. I went to pick our glasses. Instead of searching through a ton of mediocre frames and waiting in line for what seems forever to get someone to assist you, I was helped quickly by someone that understands my style and need for a frame that goes well with my thick lenses. She walked me through all of my options and got me the cheapest set of the best glasses possible (anti reflective, thinner lenses, the whole 9 yards). After ordering them, I was led to the counter where I also ordered contacts and was given a rebate form to send in once I received them. A week later, my contacts arrived at my home and less than two weeks later, my glasses arrived. They are amazing! For literally years, probably 15 to give perspective, I've only worn glasses at night because I hate how I couldn't see as well with them and how bad they looked on me. Now I wear them whenever my eyes are tired or just for fun! It's so nice to be able to give my eyes a break, especially when I work overnights or long hours in the hospital. I highly recommend this place. They have a huge selection of awesome glasses, service is quick and painful, and the staff are all super nice and eager to help. So glad I came here!

I was here about 1-2 months ago and it was only the 2nd time i have ever had my eyes checked. I…read moreseen Dr Herde, she was amazing, very nice and professional. Sara her assistant was awesome at getting my exam started and ready for Dr. Herde to come in and take over. Sandy at the front desk also made getting paperwork done easy and efficient. Thank you to you all. I will defiantly be back yearly