This must be a wonderful place to work because everyone there is so kind and helpful. This was not…read moremy first visit, that one was just as wonderful, too. I saw Dr. Alexander, and hopefully he will always have space in his calendar for me. Plenty of parking spaces, easy to find. I got a senior discount, and it was substantial. They have an entire wall of frames that are so very affordable, AND they gave me my prescription without having to be asked so I can order online if I feel like changing my frames to match my outfit. All in all, definitely highly recommend.

I have been a customer of Birch Lake Eye Clinic since I moved to the area over four years ago. My…read morecomplaint is not with the medical side of the business, which I found to be excellent, but with the optical sales department. In the past, I have not bought my contacts through the clinic. This year I took their price sheet home and checked on prices elsewhere and decided to purchase contacts through the clinic. When I called to order them, suddenly, the price was over $50 more. WOW! I went to the clinic to ask about this and was told that it was a "mistake." They seemed unwilling to honor their original price. Maybe it is a "mistake" or maybe it's a "Bait & Switch" ploy. I'd like to think it's the former, but my trust in the clinic has been shaken.

Excellent eye care here from the checkin staff (Keegan), assistant (Rachael), to Dr Axelson!…read more Clean, well staffed office and exams. Office & optical department is on the lower level of the building, so remember to take the first left into the lower level parking. You can park in the upper parking lot but then you will have to take the steps down or walk down the hillside.

I continue to be impressed with this location. It is easy to get in with scheduling. The staff is…read morealways super friendly. On my visit today the gentleman who works the frames shop was able to help with a bow repair at the last minutes before close... The whole while with a great attitude! (I know it is annoying when customers show up right before close, but this was my last chance before the weekend to get my kiddo in so we could take the tape off of his frames.) thanks for "going the extra mile!"

I went to Shopko Optical in Vadnais Heights this weekend. I got the absolute best customer service…read morefrom Dun! She was very helpful and pleasant. I'll certainly go there again!

I needed to replace my glasses and decided to stop by this beautiful new store. The staff were…read morewelcoming and very helpful. A big thanks to Emma for helping me pick out two new pairs!

It was that time of year again.. time to get an eye and contacts exam and buy new everything. I…read morealways dread this because my prescription is so awful and changes every year, so I always need a new contact prescription and new glasses. On top of that, I hate wearing glasses because even after paying extra for the thinner lens, my lenses are so thick that I look ridiculous wearing them. This year was different. My insurance changed so I looked for a new eye care place near our home in Maplewood. I came across this location and chose it because they had Saturday hours and good deals through my insurance. My eye exam was quick and painless, and I came out with a new glasses and contacts prescription. I went to pick our glasses. Instead of searching through a ton of mediocre frames and waiting in line for what seems forever to get someone to assist you, I was helped quickly by someone that understands my style and need for a frame that goes well with my thick lenses. She walked me through all of my options and got me the cheapest set of the best glasses possible (anti reflective, thinner lenses, the whole 9 yards). After ordering them, I was led to the counter where I also ordered contacts and was given a rebate form to send in once I received them. A week later, my contacts arrived at my home and less than two weeks later, my glasses arrived. They are amazing! For literally years, probably 15 to give perspective, I've only worn glasses at night because I hate how I couldn't see as well with them and how bad they looked on me. Now I wear them whenever my eyes are tired or just for fun! It's so nice to be able to give my eyes a break, especially when I work overnights or long hours in the hospital. I highly recommend this place. They have a huge selection of awesome glasses, service is quick and painful, and the staff are all super nice and eager to help. So glad I came here!

I was here about 1-2 months ago and it was only the 2nd time i have ever had my eyes checked. I…read moreseen Dr Herde, she was amazing, very nice and professional. Sara her assistant was awesome at getting my exam started and ready for Dr. Herde to come in and take over. Sandy at the front desk also made getting paperwork done easy and efficient. Thank you to you all. I will defiantly be back yearly

Dr. Williams and his staff are absolutely amazing. Super friendly, very knowledgeable and…read moredefinitely go above and beyond to make sure you're having a great experience. I would highly recommend them to anybody!!!

Excellent ophthalmologist! He's been my eye doctor for many years, always explains things clearly…read moreand takes time to respond to question. Convenient location, easy parking. I'd have no hesitation recommending him to anyone.

Fantastic experience! While the name "St. Paul Eye Clinic" seems like it would be isolated to St…read more Paul only, it's important to know that locations exist all across the metro including but not limited towards: Woodbury, Eagan, Roseville. Text messages are sent prior to every appointment and if pre.paperwork can be completed, you will obtain it in advance which helps speed up the process when you arrive. A big shout out to Dr. Quick who I consulted with due to needing cataract surgery. She was extremely knowledgeable, comforting, gentle and kind. Dr. Quick helped me learn what my options were and made herself available to me even after our appointment showing complete professionalism. As eyes are a big deal, every patient wants to know that they are in good hands and Dr. Quick is one of those people.

Terrible clinic!! Do NOT go here! Dr Bachmeier is awful! Doesnt care about your eye needs just…read morewants to get in and out of the room. Even tho he asks you if any questions, he gets annoyed when you do ask as he just wants out of the room! Reception desk staff ignores patients waiting in line to be checked in. They are too busy chit chatting! And then are rude when they finally do acknowledge you. Billing practices VERY sketchy at this clinic! You go in for one thing but they charge for another or multiple things you didn't even have done. Had pre authorization done in advance to make sure exam covered and then tried to bill for a non preauthorized exam! Good try people! Busted! Called my ins company and they flagged the claim so it got paid probably! You deserve better eye care than this place could ever offer so please do NOT waste your time going here! You will be EXTREMELY disappointed so don't bother! They are NOT worth your time. I will definitely be going elsewhere in the future!

Wonderful experience here the staff was fantastic everything went smoothly and quickly; I love my…read morenew glasses Just read one of the negative reviews I had an opposite experience and I'm on Medicare. I would highly recommend them

A VERY rare practice and eye frame optical shop: just 15 minutes from downtown St Paul. Dr Alan…read moreLee (35+/-), educated at Univ of Wisconsin Madison Med School and the New England School of Optometry Boston, handles eye EMERGENCIES, macular degeneration, diabetic retinopathy, glaucoma, pink eye, foreign object removal etc etc. I needed to have a very complex eye lense made because of an elevator accident 5 years ago. So it took a lot of research to find a SKILLED optician with full medical training. I wanted to AVOID at all cost going to a MASS MERCHANT like Pearle Vision, etc etc. I was shocked to find Dr Alan Lee's shop and practice so close to 94 East on White Bear Lake Road, and it was SPACIOUS modern with a carefully planned broad selection of glass frames from designer to moderate. (They also carry contact lenses.) I have a background years ago in fashion merchandising ( BloomingdalesNYC right out of college), and i found the selection surprisingly very good. Dr Lee majored in biology and neurobiology at U of Wisconsin Madison Med School and received his Doctor of Optometry in Boston at the highly respected New England College of Optometry. He was relaxed, friendly, not rushed and carefully checked all details of my prescription and exact placement of the various complex components of my special lenses. He has an assistant to help and appointments are advised. They accept all insurance and i had zero problems with this process. I received my new frames and lenses in less than 2 weeks. This is a rare find.

I had an appointment Tuesday as a follow up to a car crash last week. Dr Lisa was timely and…read morelistened to me. She ordered x-rays of my ankle . Unfortunately I had to come back Wednesday for a boot, the x-ray reflected a heel fracture. When nurse Molly called w the diagnosis and that I needed to come in for a boot, I replied "I'm at 36/Century, can I just stop in now? Nurse Molly said I could. I arrived, was promptly seen and fitted w a boot. As I left the appointment I stopped by the scheduling desk and was able to get a Thursday appointment @ 1:30 to see a podiatrist. Thanks Maplewood Clinic for the prompt and thorough care.

I'm not sure why everyone hates this clinic. The doctor I was seen by for allergy testing was on…read moretime, cordial, and professional. I think fat people getting offended by a MEDICAL PROFESSIONAL telling you to lose weight is hilarious. The reviews are people who are offended by reality. My doc told me I'm overweight and that it will cause health issues down the road. Smokers know they're going to get cancer, obese people should know they're going to have a ton of problems when they get older. Don't let the rants of the offended hurt your opinion of this place. They did a great job, check in was fast and easy, but they will tell you to go home if you arrive 15 mins past check in - so your bad actions don't make the following appointment go late.

Dr. Erick Demaris shouldn't be a Doctor. He rushed thru my son's apt because he was over an hour…read morebehind and then he wouldn't even treat him! Now my son has to miss another day of school to go to a Dr that knows what they are doing.

They continue to have amazingly crabby ass staff. I really highly dislike this clinic. It makes me…read moremiss our old- far more personal, pleasant, actually health knowledgeable old clinic. This place really is terrible on so many levels. After more than a handful visits and checkins being this bad- I'm looking for a different clinic that actually seems to care about their patients. Check in staff included.

I was hired and started my first day recently. Desiree,…read morehiring manager was so unprofessional and not trained to implement onboarding Steps for new staff. I observed hateful interactions with staff and very condescending. Scheduling did not work out for my situation, but thankful I'm not working in that horrible environment. I'm sorry for those of you enduring the constant abuse.

Busy location surrounded by many other shopping areas. Staff very friendly and honest opinion when…read moretrying on glasses. Helped with recommendations and ideas and answered all my questions. You can walk in or make an appointment. Might have to wait a little if you just walk in, but not long. Overall happy with the experience and recommend this location.