These guys are the best. Always great service. Highly recommend. So if your vehicle needs repairs…read moregive John a call.

The staff are friendly, accurate and timely with repairs! Can't recommend outlaw automotive enough!read more

This is a first class operation for great auto repair. Always a detailed estimate provided before…read morework is done. Complete trust in their service.

You can trust Procter Automotive to service your vehicle. I…read morewasn't fond of driving to Lubbock for maintenance. I am a widow of a husband that did everything car related. I have never felt I was taken advantage of, and certainly approve of my BMW being locked up in a well-lit parking lot across from the shop, if they have no room inside. , whose husband took care of servicing the cars. I have never felt taken advantage of pricewise. I love the fact they keep your car overnight in a fenced well lighted parking lot across from Procter automotive. With all the crime happening, it's nice to know that my vehicle is safe.

I called last week and was told they could replace my bumper on Monday at 1 PM. I arrived at 12:45…read morePM. They took my truck in at 1 PM and they finished at 1:45 PM. The time it took I watched an office working like a very well oiled machine. The owner and staff knew their products and prices without consulting lists or manuals. This, to me, shows a professionalism that is rarely found in businesses today. THIS is why I return to this business with every truck I buy. Thak you Chad and staff for doing what ya'll do.

I went in yesterday to get an estimate. Nobody was behind the counter. I waited. People were in…read morean office talking, noticed me and ignored me. I waited for a little while, then finally left without getting any assistance. Fortunately, there are other places in town where I can spend my money.

Scheduled car to be repaired on a date over three months out to coincide with absence and was told…read morethat it would easily be repaired that week we were scheduled. We dropped off the car and came back to pick it up the next week only to find out that it had not been touched and we were never notified. Granted these were not big repairs. These were small repairs and could've been done and completed quickly, but the biggest disappointment is that all the planning had been done and assurances were given, but they did not keep their word.

I am fortunate to have one of my vehicles repaired at this body shop oo…read moreTreadway. The owners are Christian and my car looks impecable. Does being a Christian make a difference.? I would say so. Yes.! Tony is the owner on site and he has been my go to person throughout my experience with this orthepedic nightmare. He responses have always been encouraging and I will keep praying for you. I always leave feeling like I have gotten part of me back. He was conservative in estimating the body work and still gave me a break on other install parts. He is always willing to listen and his body shop staff focuses on their skill set in repairing a car to gem quaility . I have a 2002 f150 Harley and a 2008 Charger that I will take to Tony. He is another Dr. Joseph Crumblis . I review everything I have done in Abilene since moving here from Dallas. My experience with Abilene business owners has always been great.

Amazing customer service! They were fast and efficient with my vehicle and keeping me updated! 100%…read morerecommend taking your vehicle there !

Under new ownership! Mason, the new owner, was great to work with! My Lincoln had a big ding in…read morethe side and a bunch of scratches. They fixed it up as good as new! I'm so happy with the service and quality of work. Definitely recommend Sudden Impact!

Had the guy fix a noise on my car, he gave me my car back in two hrs, i drove it and told him the…read morenoise is still there, he said "well thats something else!" What!!!!!i was so confused i brought the car to him for the noise...whatever he said he fixed, the next mechanic said i had factory parts on my vehicle, nothing had been changed, the next mechanic also said what this mechanic said he did, theres no way my car could have been ready in 2 hrs, i really need my $600 back, im tempted to go out there with a picket sign that says buyer beware...wish i could rate less than 1

These guys are absolutely outstanding! We were traveling from far West New Mexico to far East…read moreTexas and the turbo on our truck bit the dust while pulling our 5th Wheel. We didn't know this area at all but coasted in to this town and limped it to the only shop we could find on that side of the highway. They quickly diagnosed the problem, gave us an ETA on parts and a general idea of cost. They had it repaired and out the door on the day they said they would and even kept an eye on the 5th Wheel while it was parked on their lot while they waited for parts. I HIGHLY recommend this shop. I wish all shops I have been to over my lifetime were this good.

NEVER TAKE YOUR VEHICLE HERE! They completely ruined my car that I had just purchased. An employee…read moreleft a part off and oil was all over my garage floor the next morning. I returned my car to them, they kept it 3-4 days while waiting on a part to come in, and told me everything was fixed. I picked up my car and it would barely run. Takes a long time to accelerate more than 30 or 40 mph, shrill beeping notices are almost constant, ive had nothing but problems. My mother and stepfather were the only owners of this vehicle and it was always garaged and babied. It ran PERFECTLY before taking it to Ridgemont Superlube but they claim it's just a big ole coincidence that it now runs like . I am single and no longer have a reliable vehicle because I trusted them, and paid them $150 to destroy my car. Use a business with integrity--this business has NONE.

They ruint my lug nuts by rounding them off now I have to go to the dealership to get them removed…read moreand then broke my air filter housing causing premature wear and tear on the brand new filter not even 100 miles after the change, would not rec this place they do not know what their doing!

Does five months seem Like enough to repair a wrecked vehicle??? Apparently, Accent Collision…read moredoesn't think so!

Very nice, helpful, fast, good to deal with. Good experience every time I've used them.read more