Very honest jewelry family. I recently brought in a gold bracelet with a wonky clasp thinking I…read morewould spend a few hundred to replace the clasp. Instead they are adjusting the original for a much lower price. They also made my acrostic wedding bands- truly experts in their trade. I trust them 100% for sales, custom and repairs.

got told my watch was fake when i have had it authenticated before and after i went and got told it…read morewas real both times

Consistent 5 star service, professionalism and customer care. I got a ring I had made myself…read moreresized here years ago. I wrote a five star review back then. Then, the unthinkable happened... My wonderful wife and I were on a staycation and checked out of the hotel. On the drive to our next destination she suddenly noticed and exclaimed, my diamond is missing! We discussed the myriad of possible places it could have been lost like coffee shops, parking lots, parks, the hotel, etc. We discussed how we might go back to the original shop in NYC from 35 years ago and buy another one! On a whim, I called the hotel. They looked for it and let us know, hours later they couldn't find it. Hey, stuff happens. We are still happily married! The next day, the phone rang! Their maintenance man had found the stone! Long story short, we got it back, I slipped him some cash and wrote a sincere thank you letter to corporate. Off to Johnston Jewelers we went! Joyce was wonderful, explained the process, we met with a jeweler, agreed on the plan, got our aged rings resized and resurfaced, and had a stronger diamond mounting installed! Woohoo! It's beautiful and looks amazing! Jean helped when we picked up our rings. It was so much fun! Married life is good with Johnston Jewelers!

Family business with large variety of beautiful jewelry at a fair price, but the main thing for me…read moreis their excellent repair work and the restoration that they do, all at a very reasonable price. Quality people producing quality work. I am very particular about the quality of the repair, and they are the only Jewelers I will trust with my repairs.

From the moment I walked in the door, I was impressed and comfortable. I was greeted warmly and…read moreinstantly felt at ease. I felt respected and heard throughout my visit. Their selection features a variety of new, estate, and Southwestern pieces. Roz suggested I check their online shop (rubylane.com/shop/design-one-too) for more items, which I plan to do after the holidays. I will absolutely recommend Design One to anyone looking to buy jewelry. A wonderful local business.

I cannot say that I was comfortable ordering jewelry off the internet. And the pendant I ordered…read morewas expensive for me, but I have been looking for this exact pendant for a couple years. It was one of those items you wanted to buy but didn't then regretted it ever since. When I found the pendant I sent Roz a few messages. She was fast responding and shipment was secure. I'm ao happy with my purchase. I got a sweet thank-you note with pictures of the store mascots. Love the pups. ​

They are not open during hours that are for people who work 9-5- they close at 4pm most days. I…read moretook some jewelry to them for repair, they notified me that it was ready after a few days. I went to pick it up at 10am and they were closed, despite the voicemail message saying "they were open M-F 10am-5pm for the month of December." I cannot evaluate the quality of their work because I can't seem to get them when they are open. I mentioned that they were closed every time I went there, and they said "oh call us, we will meet you there!" Called them and no answer.

Took my wife here for a new bobble after our vacation in Clearwater Beach. Even though the store…read morewas small, they did have a good selection of product, including estate jewelry. The lady behind the counter was very cordial and accommodating. My wife settled on a silver estate ring, which came to close to $300 and the lady was nice enough to provide a 10% military discount. All in all, my wife loved the ring, but still seemed a bit overpriced for silver, but they need to make their overhead. If you have a chance, give them a look.

The jeweler did a great job and it only took a few days of fixing and adding a new band for a ring…read morethat I had given my niece when she was little it was adjustable, and so it broke, had a little bunny on it, and he added a sterling silver band and it was beautiful and she loved it

This was the best experience! I dropped off three rings, one was my engagement ring that I needed…read moreresized, my great grandmas engagement ring which had lost a diamond, and another old engagement ring I was passed down that the prongs had completely rubbed down, I didn't even notice or know what it was suppose to look like but I brought it to him to look at because the diamond had felt loose, he knew what needed to be done immediately, he had to replace 8 prongs, and I took him a gold chain that had broken. He had all of it done in like an hour and I was amazed at how well and beautiful he made those old rings look and my engagement ring is very intricate, thin, had an engraving, and rose gold which made it difficult but it doesn't look like he even touched it and it fits perfectly now and I can finally wear my engagement ring!!!thank you! I'm so very happy!

Terrific prices and skilled work. Customer service is caring. Also can benefit from innovative…read moreand creative work in jewelry design. Truly a jewel of a talented artisan shop. Very highly recommend!

Services at Jeweler's Bench always exceed my expectation…read more I took my rings for resizing and cleaning. They expediated the service to accommodate my overseas trip. Price is reasonable. My rings looked like new and sparkling. I also browsed their jewelry collections. There are some beautiful pieces, perfect for gift to family and friends. The owner, Juan is very friendly to talk to. He makes me feel safe to bring my Jewelries to his shop for services. I highly recommend Jeweler's Bench.

I picked this place based on their high rating and reviews. They did not disappoint. I was greeted…read moreimmediately and with a friendly attitude. I went to get a quote on selling some gold and see if they would buy a diamond ring. I was taken care of immediately. They offered me more than I expected for the ring and were lower on the gold purchase than the previous place I went to but matched the quote I was given. I was really pleased with the service. Everyone was really friendly and easy going. I will definitely go back. I know going to a jeweler is intimidating as you never know who you can trust. I didn't buy anything this trip but based on today's experience, I would feel pretty confident buying something from them.

Fantastic customer service! I am so glad I found the New York Diamond Center. They were lovely to…read morespeak to on the phone and even better in person. Patrick and Mario were knowledgeable and it was obvious they had been in business for a long time. They were quick and efficient in taking care of my needs. I can't wait to see their new store location. I will continue to visit their store for all of my jewelry needs. 10/10 recommend!

I came to the shop to fix bad workmanship from another jeweler. The lady, was very nice and tried…read moreto be helpful. Then her husband, the owner, showed up. When he took a look he immediately put on a snobby face. Making it clear it was not worth his time. He even asked his wife why she was still talking to me, while she was trying to provide at least some level of customer service. It's okay to turn down customers, but learn how to do it gracefully. Disgusting. Another jeweler estimated over $1000 for repair. Apparently, it's not worth of bother for this shop.

These guys are great! I've many times had watch batteries replaced, and repairs made, and they are…read morevery helpful and reliable at a very good price. Highly recommend!