Everyone was super helpful. I came in for a smog check. You can use a $10 coupon online just mention it. Best price ever 5995. And there's a donut shop next-door. read more

Fast Lane Oil Change - Oil Change Stations Near Me - Santa Barbara, California

Jeez Louise! I guess that's what I get for procrastinating. I went to Fast Lane Oil Change instead of making an appointment with my regular mechanic. $30 bucks more and completely ghetto!! How do these guys stay in business? Hopefully, their work is more professional than their conduct and appearance!! read more

so quick and easy, so straightforward!! highly recommend, i was in and out in no more than 10-15 mins.

Excellent service! I appreciated their straightforwardness very much! I showed up on a Friday afternoon to get an oil change and everyone else in SB was there too! The guy working there told me that I should come back on Sunday if I wanted to get in and out fast which I did and was very happy with their quick service!! If you show up on a Friday or Saturday expect to wait just a heads up! Oh and bonus they accept Axcess/Twism for a discount! I'll definitely use this next time :) read more

Fast Lane Oil Change - Oil Change Stations Near Me - Santa Barbara, California

Went in for an oil change. Low tire indicator light was on, so mentioned it to the tech. The light was still on when I started the car to leave. I was told it would go off in a mile or two; it didn't . I live around two miles from the shop and checking the pressure when I got home, one tire had 20 psi. They never filled them. Asked about the included vacuum service which was posted in the shop and on line and told "the owner has discontinued it" . Maybe take down the sign and fix your website. I am now wondering if they really changed my oil. All this while two workers are sitting and on their phones. Scammy and unprofessional. I would give negative star if possible. read more

Absolute shame and bummer what this place has turned into. It is apparent the owner Harry does not care about the reputation of his business or the service provided to the customer. I have been a long time customer but I will not be returning. There are plenty of honest shops in town that will provide superiors service. Don't trust Fast Lane. read more

If we could rate this business rate. As zero, we could! Got our car for a smog check. Got into car after, the AC is not working anymore. Asked the manager and the guy about it, they said they didn't touch it and wouldn't even check to fix it. The AC was working perfectly fine, we have a nice Escalade. So suggestions to you out there: do not come here for anything! read more

I have been coming to Fast Lane Oil Change for over 15 years and I will continue go to them because of their quality service and more. I only go there every couple thousand miles but every time I'm greeted with great customer service. Most of the time I'm in and out for a quick oil change but on occasion I get minor work done to my car. They keep detailed records of your previous visits and keep me updated on changing out parts and necessary car fluids. It may not seem like much but with how much we use our vehicles it is great knowing that mine has been checked out and ready to go for the next 4,000 miles. Just pull on into the back and sign some quick paperwork and you will have your car ready to go in a matter of minutes. Also, they do have an Axxess card deal at all locations so don't forget to mention it at the time of checkout. read more

Fast Lane Oil Change - Oil Change Stations Near Me - Santa Barbara, California

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TLTR: they don't perform all services, get upset when you call them out on it, and overcharge compared to other places. Wish i had read the reviews first as it would have saved me some money and perhaps gotten a better experience. This was my first time (and last ) going to Fast Lane. A young man greeted me and asked me to bring my car around the back, then pointed to an area and told me i could wait there. I didn't realize there was a whole other office behind their working area. I stood at the counter next to the shop. Glanced around the place a bit then put my focus on my cell phone watching reruns of Buffy while playing solitaire. Twenty minutes later my car was done and i was instructed to go through the green door to pay. There are two green doors, and i asked him which one and went into the right one. It was at that point i realized i had walked into this place from the back end as there was an office and waiting room. Another man (older) came in to charge me. It cost $145 total! It used to cost me $60 to change my oil on my old car. I had assumed synthetic oil cost more until reading the comments. i read the receipt and realized they had added services that probably added for the cost increase, including vacuuming the interior of the car. As i looked at my receipt and took pictures to show my husband that the oil change had been completed, the first nice young man walked in and asked me if i had any questions. I explained to him what i was doing and we were cool. However, when i went back out to my car, i noticed the floors had not been vacuumed. I found the young man and told him i did have a question - my receipt said the floors service had been completed, however it looked like i had not received that service (?). He told me that they stopped doing that during Covid. Not really sure i buy that since it's been years that Covid regulations have decreased and none of the workers there wore masks... not to mention they were inside my car driving it without a mask on... so how is this a valid excuse? I asked the young man why it said the service was completed then when it was not, and he told me the computer just says that automatically. I wondered why they would list services they didn't perform, so i straightforwardly asked, " was there anything else that was not completed that says was completed on my receipt?" He didn't really get much of a chance to answer as the other older man came over to tell me that all services had been done because i was standing there watching them which was really offensive. He seemed really offended by my question and presence. Frankly, i feel offended that there's a high price tag and I'm paying for at least one service I'm not even getting. His tone was confrontational (my question must have really offended him), so i stuck to the facts and told him i didn't realize there was a waiting room/ office behind me until the end as this was my first time there, and told him i just want to know what else was not done as my receipt says the car vacuuming was completed when it was not. After telling me that he heard the younger guy tell me to wait in the office (call me a liar without calling me a liar lol) and repeated his assumption that i chose to stand there watching them which was rude and offensive. Dude what's the big deal? Yes, i stood there. No, i was not watching you... and even if i were, it's my car and i don't know you so people who do watch have a right to. He was upset so i repeated my question about the carpet vacuuming service and showed him my receipt where it says "completed". He just said "oh i guess we forgot to do that" and waved me off while walking away. I got in my car and left.... But honestly, and especially after reading all the reviews and realizing how "offended" the service tech was, i seriously wonder if my car is ok. I liked the young man who attended me and feel he got stuck in the middle once his coworker got involved. As a good business practice, they should remove a service they are not in fact offering from their "package". Floor vacuuming is listed on their website, on the office wall, and on their receipts. It leaves a bad flavor when they claim to offer and complete a service they actually don't. Put another way, if the customer can visually see that something they paid for wasn't done, might that not be an indication of work not done on things they cannot see? Their website lists that they wash the exterior windows. In my picture, you can see how i was able to write "hi" on my back window after going to fast lane and there's bird poop on the side windows. Again, they are listing services they do not do (two now), so I'm wondering what else they're not doing. Another thought - if they didn't complete services when they claimed the owner was "watching" them, what quality of work can customer expect when they are not "watching"? read more

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Sign says 10-Minute Oil Change. Came at 5:20pm on Saturday and they wouldn't take the car due to one other car having an oil change in front of mine and they said that they needed to be done by 6;00pm. Clearly had no interest in the business. Too bad. Won't be back. Went to Jiffy Lube up the street and was in and out in no time. read more

Been coming here 5 years with my cherry vintage 1968 SS , never had an issue until today - was a new crew in there and guy asks me 'Are you hear for a smog check?" ... I'm like a 'Smog? Really on a 68?!" #Redflag - idiot. No guy, I am here to get my oil change and guy tells me to pull in, he was not looking at my lower suspension in turn my front end sway bar gets whacked! Totally just threw off my whole alignment! I yell over my loud engine "come on man watch what you're doing" an then the manager comes over who've I've never seen and starts yelling at me 'not gonna do your job' an all this extra. I'm like "why are you yelling at me?" An he goes because 'you're yelling at my guys' I'm like 'he's 20 feet away from me and I'm talking over a loud engine where as you're in my face.' Total clowns. In short worker was not paying attention, messed up my sway bar / suspension alignment, then I get yelled at and told to leave!? Like WOW ! Never coming here again or recommending to anyone. So ridiculous. You carry trash oil as well, why I gotta bring my own oil and filter. Now you can't even do a basic car pull in anymore! read more

Never in my life have I payed $103.00 dollars for a simple oil change with subpar mobil 1 full synthetic & filter & waste!!!!! This was on a 2003 Ford explorer with 164k miles. No other service was done other than a "17-point" inspection with nothing wrong with my car. Ridiculous, & will just go elsewhere next time. This was my first time & though, "oh nice a $10 dollar coupon" but that didn't really help either. The experience was pushy on they're behalf which was odd for a simple oil change. Absolutely ridiculous! Don't come here unless you like wasting money! read more

Fast Lane Oil Change - $103 dollars for a full synthetic oil change & filter??? WOW, NEVER AGAIN - Oil Change Stations Near Me - Santa Barbara, California

I ran into the same greeting of "we're eating lunch now". All three of you at the same time? A couple of other people came in right behind me and got the same thing. They've blown me off twice now, so there will not be a third time. read more

Been coming here for few years now, always a great service to my old truck, employees are knowledgeable and quick.

I have been getting my car services here for over 7 years and this is the first time I have encounter such a mean

My dad and I had been going to fast lane for years. One of the mechanics forgot to remove the old oil before adding another 5 quarts. Completely destroyed my truck engine and when I spoke to Terry(the owner) about it he said "I'm not in charge of my employees". Leading me to purchase a new engine all of out of my own pocket. A few friends have had issues with fast lane as well. Can't recommend it enough to never go to his shop in Santa Barbara and Goleta again. read more

I've gotten my car smogged a couple of times at this location and I've never had any issues. They've always been quick and courteous. If you can catch them at a good time it is 69.95 and you're in and out quickly (less than 30 min on a Monday morning around 9 o'clock). Calling ahead of time to ask what their day looks like is helpful on weekends because they're one of the few places open, they'll be honest if they're busy and they don't take appointments. Mornings between 8 and 11am on a weekday is what was suggested to me - easy peasy! read more

Poor service, I wouldn't recommend them to anyone. I waited outside for 10mins with another guy till I walked in and was greeted with, "what do you want?". I wanted a smog check done and they asked for my documents and I told them they were in an email. The guy said he had never heard of that before and that I need a copy from the dmv, I explained to him I was signed up for paperless and then he asked me to print it. Definitely never come back here again, very poor service, bad attitudes and all around not a great shop to get anything done. read more

After a recommendation from a friend, I went to Fast Lane for a smog check for my older model car and I got a great price for the service. They were very courteous, helpful, and quick. They have a nice waiting area with a TV while you wait. read more

I got an oil change and it was definitely fast. 10 minutes on the dot. The staff were straight to the point. They got the cars in and out and they were nice. read more

I pulled into "line" behind one of the bays. I waited for about 3 min or so. A tech definitely noticed me and said nothing. No point, no motion, nothing. So I reversed out and parked on the side. Maybe I wasn't supposed to enter that way?? I park and enter the lobby. 5 min later still no one has showed up at the counter. I don't need a red carpet. But the website advertised no appointment so i dropped by. Clearly my business was not wanted. read more

As soon as I get there I went to the office to look for someone and found an elderly lady who had just told me that that they had drove off with her car after what she had wanted was what they advertise. Oil change. I thought this doesn't sound right. She said that she was never coming back. So I wait for someone to come to the office to take my information when some guy comes in and tells me I'm blocking the bay to get my car in. Real professional. I drove off and went to the Goleta location where I mentioned what had happened. I hear the guy call the Santa Barbara location to tell him that I had complained about their lousy service and how unprofessional I said they were. I'm not sugar coating it. These guys suck!! I was a regular customer of the Goleta Fast Lane when they were at their original home which they were for many years. read more

They provided excellent service and did a thorough check without trying to upsell additional parts/services/etc., which was very refreshing. The pricing was consistent with other shops, but they offer an online coupon that makes it a little less. read more

This place blows. When I pulled in, I was "greeted" by a pissed off employee that said simply... it's lunch time! Hope you are ready to wait. It was 12:15 midweek. When he saw that I was still wanting this oil change he was showing me his displeasure for staying. He even muttered as he passed me, we have to f@ckin eat! They spilled oil somewhere under the hood as it took a bit to burn off after I left. Thanks for the good vibes guys! Not coming back here. read more

I came in to get a smog check done for my boyfriend's car. I didn't make an appointment but was attended to immediately and they did the fastest smog check! I used the axxess coupon but they also offer coupons online sometimes as well. Great efficient service! Definitely a great spot for an oil change, smog check, etc. read more

Fast Lane Oil Change - Waiting room - Oil Change Stations Near Me - Santa Barbara, California

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Nice guys, but I have two issues. 1. When you give me a time estimate, give it some thought. When I pulled in, you asked, unsolicited, "35 minutes, is that okay?". 80 minutes later, I was back on the road. BTW, I pulled up to an empty bay. 2. You consistently don't provide all standard services like vacuuming the carpets. I wonder what else you're not doing. Service at 11:15 on 9/9/2022, Upper State location. read more

Fast oil change. Got my oil changed in about 15 minutes, vs waiting 88 min at the "iffy" national chain across town.

Don't waste your time or your money here, They will scam you. Just went in with my girlfriend. We were told it would cost about 60 dollars. Went to pay once the job was done and all of a sudden it cost 98 dollars and when we brought up the issue he says he can replace it but we'd have to pay for both changes. They did not tell us about the change until it was too late so we'd have to pay. Fuck these people. read more

Horrible customer service. They lied to me saying my car MUST have synthetic oil (more expensive) for a 2002 Jetta. My mechanic says it does not...there are more options. The guy who tried to scam me was rude, unprofessional, and shady. Go somewhere else. They need a -2 star rating for this "business" read more

I'm sad about my experience today, as I've previously had good experiences with this location. I bought my Corolla new, less than 4 years ago, and it only has 27k miles on it. I asked them to fill the air in the tires with the oil change, which is part of their normal service. But they wouldn't do it, citing that I need all new tires. They're at less than 30k miles...doesn't make sense. Then, they tried to slip through a price increase as though I wouldn't notice. I signed the work order for $95 plus tax (already high imo), and then they keyed it in at $115 plus tax. They did correct it when I pointed it out though. Very bad vibes here today, unfortunately. Felt like they were trying to take advantage. read more

Got right in one Saturday morning. They found a few things that had been overlooked at a different oil change business!

Reading through the reviews, it appears that customers of Fast Land Oil Change either have a great or terrible experience. I've used them twice because they take Access and found that they get the job done but the employees are bottom of the barrel. It's great that Fast Lane is open-minded with their hiring but rude, ignorant, barely literate workers do not cut it with all the customer contact necessary to get an oil change.As I waited, I watched each customer get a grunt of a sales pitch for whatever additional $60 service was recommended. It must be a requirement to push at least one additional service on each customer. Anyway, I'll be going elsewhere. Thank you and have a nice day, Fast Lane! :) read more

I went to do oil change in my car and those people are lagging. it takes forever it's supposed to be 10 minutes I-was there for over an hour so slow I was so pissed I just wanted to leave but I was cars behind it. read more

They take good care of my hybrid with great service and ability. Better pricing than the dealership.

I've been going to these guys for years. Always quick and super helpful and you never need an appointment. Right in the middle of town too so they're almost always on your way! read more

I took my car in for on oil change last week, and was charged $114! I did have an access card and they took off 10 off but COME ON, almost 100 for just an oil change? Took my other car to Meineke down the road, same oil, 54 dollars. I will be going there from this point forward. read more

This place stole my registration on 7/15/21. After my car was done with the smog test I went to pay and asked the cashier where my registration was and he said he didn't know. I looked in my car and it wasn't there, so I had to go and find the technician and he said he gave it to somebody else! What?! There was no apology. He said the guy would come back with it later. I left my phone number. No call. (nor was it mailed back to me) I called and got the run around. My husband called and talked to the owner and the owner said he wasn't going to do anything else about it! I'm filing a police report. read more

I went to Fast Lane Oil change and was told they could only put full synthetic oil in my car because of the type of engine in my car they said they could not give me a synthetic blend because there's been too many lawsuits with putting a blend in a car with my kind of engine. I told the guy mechanics have been using a blend for over 5 yrs on my car but he refused, so I asked how much it would be and he told me $120. $120 for just an oil change and noting else, ya no thanks! I went down the street and got my oil change for $58 . read more

I took my truck to Fast Lane (on upper State Street) to have it smogged. The technician (a middle-aged man with a long black beard) did the work. Once the test was complete, he told me I failed. He said I failed the HC test at both idle and at 2500 rpm (he circled the 'failures'). That didn't seem right, since the truck was in great shape and it had never failed smog before. When I got home, I reviewed the test results and noticed that I actually PASSED the HC tests (he had referenced the MAX allowable values, not my measured values). I had, however, failed the CO test (the measured value was 6.02 @ 2500 rpm... it was only .26 at idle). I took my truck to Eric Krebs to run a diagnostic (to see what/if anything was wrong). After a little bit of testing, they concluded that nothing was wrong with the truck and it passed smog just fine (the CO value was only 0.02 @ 2500 rpm). Fast Lane either doesn't know what they're doing, has obsolete equipment or lied to me. In any case, DO NOT GO TO FAST LANE FOR A SMOG TEST! read more

Easily the fastest oil change I've ever had in my life! Took about 15-20 mins. All of the staff were so welcoming and friendly. I know nothing about cars so them being able to explain everything to me was quite helpful! Also a nice change from jiffy lube as they try to get you to pay extra for every little thing! read more