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    Fast Lane Oil Change

    2.7 (94 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Fast Lane Oil Change

    Oil changes

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    Reviews With Photos

    Katherine S.

    Excellent service! I appreciated their straightforwardness very much! I showed up on a Friday afternoon to get an oil change and everyone else in SB was there too! The guy working there told me that I should come back on Sunday if I wanted to get in and out fast which I did and was very happy with their quick service!! If you show up on a Friday or Saturday expect to wait just a heads up! Oh and bonus they accept Axcess/Twism for a discount! I'll definitely use this next time :)

    Jon R.

    I have been coming to Fast Lane Oil Change for over 15 years and I will continue go to them because of their quality service and more. I only go there every couple thousand miles but every time I'm greeted with great customer service. Most of the time I'm in and out for a quick oil change but on occasion I get minor work done to my car. They keep detailed records of your previous visits and keep me updated on changing out parts and necessary car fluids. It may not seem like much but with how much we use our vehicles it is great knowing that mine has been checked out and ready to go for the next 4,000 miles. Just pull on into the back and sign some quick paperwork and you will have your car ready to go in a matter of minutes. Also, they do have an Axxess card deal at all locations so don't forget to mention it at the time of checkout.

    Side window with bird poop.

    TLTR: they don't perform all services, get upset when you call them out on it, and overcharge compared to other places. Wish i had read the reviews first as it would have saved me some money and perhaps gotten a better experience. This was my first time (and last ) going to Fast Lane. A young man greeted me and asked me to bring my car around the back, then pointed to an area and told me i could wait there. I didn't realize there was a whole other office behind their working area. I stood at the counter next to the shop. Glanced around the place a bit then put my focus on my cell phone watching reruns of Buffy while playing solitaire. Twenty minutes later my car was done and i was instructed to go through the green door to pay. There are two green doors, and i asked him which one and went into the right one. It was at that point i realized i had walked into this place from the back end as there was an office and waiting room. Another man (older) came in to charge me. It cost $145 total! It used to cost me $60 to change my oil on my old car. I had assumed synthetic oil cost more until reading the comments. i read the receipt and realized they had added services that probably added for the cost increase, including vacuuming the interior of the car. As i looked at my receipt and took pictures to show my husband that the oil change had been completed, the first nice young man walked in and asked me if i had any questions. I explained to him what i was doing and we were cool. However, when i went back out to my car, i noticed the floors had not been vacuumed. I found the young man and told him i did have a question - my receipt said the floors service had been completed, however it looked like i had not received that service (?). He told me that they stopped doing that during Covid. Not really sure i buy that since it's been years that Covid regulations have decreased and none of the workers there wore masks... not to mention they were inside my car driving it without a mask on... so how is this a valid excuse? I asked the young man why it said the service was completed then when it was not, and he told me the computer just says that automatically. I wondered why they would list services they didn't perform, so i straightforwardly asked, " was there anything else that was not completed that says was completed on my receipt?" He didn't really get much of a chance to answer as the other older man came over to tell me that all services had been done because i was standing there watching them which was really offensive. He seemed really offended by my question and presence. Frankly, i feel offended that there's a high price tag and I'm paying for at least one service I'm not even getting. His tone was confrontational (my question must have really offended him), so i stuck to the facts and told him i didn't realize there was a waiting room/ office behind me until the end as this was my first time there, and told him i just want to know what else was not done as my receipt says the car vacuuming was completed when it was not. After telling me that he heard the younger guy tell me to wait in the office (call me a liar without calling me a liar lol) and repeated his assumption that i chose to stand there watching them which was rude and offensive. Dude what's the big deal? Yes, i stood there. No, i was not watching you... and even if i were, it's my car and i don't know you so people who do watch have a right to. He was upset so i repeated my question about the carpet vacuuming service and showed him my receipt where it says "completed". He just said "oh i guess we forgot to do that" and waved me off while walking away. I got in my car and left.... But honestly, and especially after reading all the reviews and realizing how "offended" the service tech was, i seriously wonder if my car is ok. I liked the young man who attended me and feel he got stuck in the middle once his coworker got involved. As a good business practice, they should remove a service they are not in fact offering from their "package". Floor vacuuming is listed on their website, on the office wall, and on their receipts. It leaves a bad flavor when they claim to offer and complete a service they actually don't. Put another way, if the customer can visually see that something they paid for wasn't done, might that not be an indication of work not done on things they cannot see? Their website lists that they wash the exterior windows. In my picture, you can see how i was able to write "hi" on my back window after going to fast lane and there's bird poop on the side windows. Again, they are listing services they do not do (two now), so I'm wondering what else they're not doing. Another thought - if they didn't complete services when they claimed the owner was "watching" them, what quality of work can customer expect when they are not "watching"?

    $103 dollars for a full synthetic oil change & filter??? WOW, NEVER AGAIN

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    4 months ago

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    2 months ago

    so quick and easy, so straightforward!! highly recommend, i was in and out in no more than 10-15 mins.

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    2 years ago

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    2 years ago

    Been coming here for few years now, always a great service to my old truck, employees are knowledgeable and quick.

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    3 years ago

    I have been getting my car services here for over 7 years and this is the first time I have encounter such a mean

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    5 years ago

    Fast oil change. Got my oil changed in about 15 minutes, vs waiting 88 min at the "iffy" national chain across town.

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    3 years ago

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    6 years ago

    Got right in one Saturday morning. They found a few things that had been overlooked at a different oil change business!

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    6 years ago

    They take good care of my hybrid with great service and ability. Better pricing than the dealership.

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    Page 1 of 3

    Ask the Community - Fast Lane Oil Change

    Review Highlights - Fast Lane Oil Change

    “The guy working there told me that I should come back on Sunday if I wanted to get in and out fast which I did and was very happy with their quick service!!”

    Mentioned in 5 reviews

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    Pedro's Smog Check - My Toyota Camry

    Pedro's Smog Check

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    This is a long but worth while review. I switched to Pedros from Kennedy smog test about 3 years…read moreago due to serious attitude from the tech at Kennedy's. Pedros is awesome, very friendly, knowledgeable and easy to deal with. Thank you for making getting a smog test quick, simple and friendly. After nothing but excellent experiences every smog test I decided to have my truck work done. Amazing service as usual, very fast and very inexpensive. Take the negative reviews for what they are worth. They are certainly not indicative of my experience over the past three years. I now have taken several vehicle not only for smog but for repair and I cannot tell you how awesome and above and beyond Pedro goes to make sure you are happy. I took in our Class C RV and he worked on an a couple of issues, one of the problems created a domino effect to another component and Pedro was not only on top of the issue but actually didn't charge me for work that was done to resolve it and he really should have just for the labor involved which was several hours. In todays world Pedro is a rare find and his ethics are beyond expectations. He has earned all my business and I refer family and friends knowing they are being looked after.

    I'm writing this specifically for women considering this location…read more In February I brought my 1990 Ford Bronco in for smog. It failed. I paid $100, worked with my mechanic, and returned February 26th. That's when Pedro informed me my check engine light would prevent a legal pass -- then suggested that for an additional fee, it could be handled. I did not solicit this. He approached me. The vehicle passed. When I went to start my truck it wouldn't turn over. It never made it off their lot under its own power. Staff ignored me, then mocked me openly in front of other customers and staff for a solid hour -- the most hostile I've been made to feel in 40 years as a paying customer, and I've worked as an executive chef and a USCG Licensed Captain. I know what hostile male environments look like. Eventually they pushed my truck into the street. My mechanic diagnosed a failed fuel pump -- something any legitimate inspection would have caught. I filed a BAR complaint. My BAR representative contacted Pedro directly, at which point Pedro became verbally abusive with a state employee and refused the refund he'd previously agreed to. I have since filed a complaint with the California Attorney General. Scrolling through the 1-star reviews here, I am apparently not alone. The pattern speaks for itself.

    Fastlane Smog & Oil Change - On Fairview, just east of the movie theater.

    Fastlane Smog & Oil Change

    (23 reviews)

    Trash company. I…read morecame to get an oil change that really needed. Hours state they are open until 6:00. I arrived about 4:45. The guys working were all hanging around the gas pump playing around and socializing with someone at the gas pump closest to the station who was not getting gas and blocking on Kylan's of traffic to go anywhere else. This went on for over 20 min past 5:00 but was blocked in and couldn't leave. The guy finally left and I went up to see about the oil change and they said sorry we close at 5:00 and completely blew me off. If you weren't going to help me fine but you all saw me the whole time and left me trapped there when l could have it gone somewhere else.

    I brought my extremely reliable Tacoma in for a simple coolant flush before a 200-mile trip. I'd…read morenever had any overheating issues, and I even asked the head mechanic to check that the cooling system looked good before I left the shop -- he said it was in great shape. I've made the drive Santa Barbara to LA drive hundreds of times without any problems. But about 100 miles into this trip, my truck suddenly overheated. I had to get it towed home. Now I might be facing a blown head gasket -- a major, expensive repair -- all because of this service. Maybe they used the wrong coolant, didn't refill it properly, or somehow clogged the system. I don't know what they did, but it was something seriously wrong. Bottom line: go somewhere else. Their negligence may have permanently damaged my engine.

    Fast Lane Oil Change - oilchange - Updated September 2026

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