Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

City Tech and Alex are excellent! Sara, the manager helped me to coordinate my availability with…read moreAlex's as I requested him due to his great reviews. When I turned my dishwasher on, it started to fill and then turned off. I tried it 3 times and then decided to call City Tech. Alex quickly figured out that the issue was with the door and that it was due to misaligned hardware from the installation. He resolved the issue and also gave me some tips regarding the dishwasher. A bonus is that now it operates quietly, too! The charge was reasonable, the cost of the service call. Thank you Alex and City Tech!. They are the only company that I will call and will request fabulous Alex again!!

Noticed the fridge wasn't keeping things cold like it should and some food had already started…read moregoing bad. Called and got someone out within a day. He traced it down to a failing compressor relay pretty fast, and since he had the part with him already, didn't need to schedule a second trip to fix it.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Quick, clear communication, super friendly and on time. Really hard to find quality help but Steve…read moreis bookmarked in my phone!

Responded quickly, clear communications, great value, and my appliance is in working order again!read more

My kitchen appliances got fried in a power surge. Robert came on short notice. He thoroughly…read moreexamined all the appliances that went wrong and explained to me very patiently. He is very reliable, honest, and hardworking. He took extra time to make sure every step was done correctly and professionally. Excellent service. Very reasonable price. I am happy that I found him and will definitely use his service next time. Highly recommend!

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

LG washer repair was done. But every 6 month the same issue…read more Not saying it's their fault but definetely can be done once and forever. Maybe parts or something.. Though team is responsive and reliable

Do not hire this company. Fabian "repaired" my washing machine gasket by siliconing it to the…read moremachine, without the proper clamp. A few months later it was flooding again. They wouldn't fix or even acknowledge the problem - in addition to the new knocking sounds their 'repair' created. They were hostile and evasive and wouldn't take responsibility for anything. Please avoid at all costs.

Service was excellent. Price was reasonable. Service man was clean and tidy. I would recommend this…read morecompany.

Great work, efficient and effective service. Problem resolved. Highly recommended. Company kept…read moreme informed via text and everything was timely.

My Bosch oven igniter was broken. When I called, Eli was upfront about the total cost (diagnosis,…read moreparts + labor). He was able to narrow the window and tell me when he could come when I texted in the morning and arrived on time. He was knowledgable, friendly, quick, clean and did the job! Thank you!

Highly recommend their repair service, provided consistent and timely communication regarding their…read moreservices and when they could come onsite. They provided great value and clear explanation of next steps.