Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Eli is extremely trustworthy and easy to communicate with. He did a great job fixing my Liebherr…read morefridge and freezer. Highly recommend.

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Prompt service and quick repair of oven including part. Easy online payment. Needs extra…read morecharacters to post.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Our refrigerator stopped working out of the blue. Steve was accommodating with his schedule to…read moreattend to our problem. He spent his time diagnosing the problem and offered sound solutions. He attempted a fix and scheduled to come back to check on our freezer with a money-back guarantee if it did not work. The refrigerator and freezer works better than before. He even fixed the noisy sound the refrigerator had before without us realizing. Now it feels brand new. It's not about the money with Steve and by far had the lower quote compared to other service we had tried. Just give him room to work and ask questions if you need to, he is open to giving solutions. Fantastic service and thoughtfulness. HIGHLY RECOMMENDED

Responded quickly, clear communications, great value, and my appliance is in working order again!read more

Robert did an amazing job installing our new dishwasher. He is clearly very smart and has years of…read moreexperience and know how. Hes super detail oriented and will Make sure everything is done meticulously and correctly If anyone needs a new unit installed I highly recommend him over the Best Buy or Home Depot installers. He's honest, will troubleshoot problems and explain everything clearly so you know you're making the right move either repairing or getting a new unit. For the record the Best Buy installer tried to convince me that a dishwasher could not be hard wired and I'd need to install a plug for an additional $150 (a surprise added cost when the installer arrived after I had already paid for the installation). This was untrue, but they tried to squeeze the money at the last second. Don't waste your time with them, Robert is the real deal. An honest and hardworking business that I will gladly support over the big box stores.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

I called at 12pm about my oven igniter on a Saturday, Steven was here by 12:30pm, all fixed by 1pm…read more Thank you so much!

LG washer repair was done. But every 6 month the same issue…read more Not saying it's their fault but definetely can be done once and forever. Maybe parts or something.. Though team is responsive and reliable

Do not hire this company. Fabian "repaired" my washing machine gasket by siliconing it to the…read moremachine, without the proper clamp. A few months later it was flooding again. They wouldn't fix or even acknowledge the problem - in addition to the new knocking sounds their 'repair' created. They were hostile and evasive and wouldn't take responsibility for anything. Please avoid at all costs.

I had a very good experience with Screws. They always responded to my questions. They showed up…read morewhen they were scheduled. The service technician Nick was professional. The charges were fair. Would use again if needed.

Their team is professional and knows how to fix machines. They take their time to know what's wrong…read moreand fix it. Results oriented! They fixed my Es-2000 ecolab machine

Highly recommended - prompt and professional service and communication. They were able to diagnose…read moreand replace a broken Bosch drain pump and were in and out in 20 minutes, with the machine working good as new. He even fixed a loose screw on the dishwasher handle that he noticed on his own. Very knowledgable and efficient service - thank you so much!

Highly recommend their repair service, provided consistent and timely communication regarding their…read moreservices and when they could come onsite. They provided great value and clear explanation of next steps.