Excellent service! Paul was great to work with! Got me in super fast and in and out on a Saturday…read moremorning!! 10/10 recommended

Everytime we have a tire related issue we've brought our suburban here and the guys are insanely…read morenice and helpful, they're straight forward on pricing and longevity. They always say they'll fix anything that may seem off after the visit, IF THERES ANYTHING. And there hasn't been anything but faulty tire sensors which is a pretty common issue with our model because tire sensors are dumb. Thank you tire plaza for being consistent and open to last minute needs.

The worst customer service ever! They left a tool in the engine and it did severe damage to the…read moreserpentine belt and other parts in my car in less than 13 days. Do not recommend for anything. Only about the sale, do not care about the ppl other than how they can make a sale!!!

Unfortunately the horror stories about the service department are true. These guys screwed me out…read moreof $5,000. I was on a road trip and broke down in Benton due to shifting issues on the highway. I brought my vehicle in to Weeks and they told me the transmission was in bad shape and needed to be replaced. Pretty surprising considering it's a 2016 vehicle with less than 100k miles. I asked if there was any additional troubleshooting they could do and they told me nope, they were confident that was it. $3800 later I picked up the vehicle. Within an hour I broke down with the EXACT SAME issues I had when I brought it in. And the computer was even throwing the exact same code as before. Not only was I out the $3800, but I was stranded far from home. I had to find a place to stay, pay for a rental car, find a competent dealership to do the proper fix, and I ended up missing two days of work. Once at a dealership that actually knew what they were doing, they found an issue with the Powertrain Control Module, which is completely separate from the transmission and of course not covered by the new transmission's warranty. Ultimately this was a $600 repair and the vehicle has been fine ever since. I notified Weeks of everything that happened and they didn't offer anything more than an insincere "sorry for your inconvenience". They did not apologize for missing the PCM, choosing an extremely expensive repair without thorough diagnosis, or the additional $1k in costs I incurred by being stranded on the highway far from home. They did not offer a single cent to help pay for the costs I incurred due to their failures. They just kept repeating that they're "confident in their analysis." Who cares if you're confident in your analysis if the analysis is obviously wrong? My symptoms were literally unchanged after giving them $3800. I'd stay far away unless you also want to pay for expensive, unnecessary repairs and any additional costs that come from that.

One of my drivers called me from the rest area just North of Benton, Ill. I found Dynamite Road…read moreService from NTTS Breakdown and gave them a call. I was greeted very nicely on the phone, I explained my situation and was then place on a 3 way call with a road tech. We had a few laughs while we exchanged information. They reached out to my driver and let him know they were coming and they arrived in about a half an hour. Their tech TJ, Called me and gave me his diagnosis and then repaired our truck very quickly. The billing was done through Roadsync. I was able to pay the bill right from my cell phone. That was cool. Their call out is a two hour minimum. Their afterhour labor rate was very reasonable. (believe me, when you manage a fleet of trucks you know what reasonable is). I just appreciate the honesty and they way I was treated on the phone and the way They treated our driver. Thanks Guys, I have your number saved in my phone. Respectfully yours Harold Simmons Manager Great Lakes Trucking MI.

Driving from Oregon to SW Florida. My 5x8 trailer's wheel blew right outside of Mount Vernon…read more Called Dynamite and Paul came to save us within 40 minutes. It was a humid 84 degrees and he worked hard to get the darned thing changed and it was a pain. Come to find out we called just as he started his shift and he didn't even stop to put on his work clothes. Now that's service. Highly recommend!!