Five stars for Ethan at Fast5Xpress Car Wash in Monrovia. He has a very positive demeanor and a great attitude while attending the cars entering the wash. You can tell he takes pride in what he does. I also noticed he protects his hearing by wearing ear plugs, which shows he works safely and professionally. It really stood out because some other staff looked bored or annoyed, but Ethan was the complete opposite. He was alert, friendly, and made the whole experience more pleasant. Frank wasn't there today, but he also always offers service with a smile whenever I see him. Great customer service from both of them. Highly recommended. read more

Shout out to Sal Alanis and Frank Thomson at Fast5Xpress Car Wash! Sal is a young man, and let me tell you -- exceptional service, well spoken, respectful, and truly helpful. I don't know what it is these days, but this is becoming a dying breed. Young, professional, and genuine. It honestly cheered me up to see that we still have some good ones out there. God bless you, Sal! And then there's Mr. Frank -- a God-fearing man who just received Employee of the Month (no surprise at all). I was wondering where his joy came from... now I understand. His spirit, attitude, and work ethic speak for themselves. I don't know what these guys are getting paid, but I do know this -- they are exceptional employees. I own a business myself, and these are exactly the kind of people I would want representing my brand. This car wash is clearly blessed because they have workers full of joy, integrity, and helpfulness. That is very, very rare. Fast5Xpress Car Wash -- you guys are onto something special. read more

On a Sunday afternoon in Late August, I came here to wash my car. The line is shorter at Monrovia location than Pasadena. I paid cash since the line was shorter. The staff person was nice and I got my $10 car wash. Too bad, the car wash keeps missing small yellow bird poop. The process was fast and I was able to vacuum my car too. 3 stars for not the brushes keep missing yellow poop. read more

Fast5Xpress Car Wash - Monrovia - Washing inside - Car Wash Near Me - Monrovia, California

See all

Very helpful staff, I went on the website to cash in on the free bronze wash. On the email coupon it says to print it out but the cashier was nice enough to help me out and email that forward to a staff. Thanks cashier! ( I forgot to get your name) And Ben for taking the email. Usually I wash my own car but life gets busy and you don't really have time to do a hand wash. Super convenient but doesn't completely dry off the car. Be prepared to touch up yourself (bring a towel or 2) The vacuum dry station does have compressed air to blow off the excess water but don't expect it to be strong enough to blow it all off. Great experience read more

See all

If I could give a 1/2 star I would! I pulled in purchased a wash and then was told I couldn't take my car in with my Thule. New policy If you're changing policies make customers aware before entering your business and certainly not after paying and humiliated .. having had to back up to get out of line. Very poor customer service! read more

Came by because I was in a rush and needed a quick car wash and paid 19 for a gold wash, and not even close to worth it. Left dirt and grime all over the car. Some parts of the car were completely dry and dirty like it was never washed. Won't be going here again wasted my time scrubbing in the vacuum area and money on an overpriced wash. Much better off going to a gas station wash than this place. read more

Fast5Xpress Car Wash - Monrovia - Left car with grime - Car Wash Near Me - Monrovia, California

See all

Fast5Xpress car wash is the fastest way to wash your car quick and economical way affordable on your wallet. Their price range to 8 to 20 bucks. Everything's automatically. You do nothing. Just wait in the car. Let's they wash the car for you then after wash you do clean your own car. FastXpress car wash is growing and getting popular with affordable prices. read more

See all

Easy in and out. Can get busy, but at good prices, can't beat it. Only thing I don't care for is that the attendant standing inside the was had bright colored gloves on. I can't see their hands. All else great service. read more

Usually it's just a quick wash n go. I get the premium ($20) so my next wash is half off. Typically I have no complaints, but this time, I went to the cashier line to redeem my half off of premium wash. The cashier was busy talking in the booth, to the point he closed the door. When he came out, transaction as usual. But when I pull up to the wash and the guy is waiving me in, the BASIC wash was flashing. Sure enough, going through the wash, no wax, no armor all, no cloth dry, no nothing. Good thing I only paid half price. It sucks to get ripped off, but II was too lazy to wash my car. read more

I paid for the platinum wash. Upon leaving the wash, my window, the front of my car, the back of my car, and rear window still had dirt. Save your money and don't come here. read more

The wash is just fine. Very expensive if you are doing a one time wash. Would be worth it if you are local and get the membership. My car came out pretty clean and the wash itself was fast. read more

I chose the $20 option with the rain x coat & my car just looks like it was rinsed off with a hose & than a wax top coat was added...The drive thru car wash at the gas station near PetSmart is WAAAAY better & actually cleans your car...this is very frustrating & i feel like i just threw away $20 read more

Fast5Xpress Car Wash - Monrovia - I chose the $20 option with the rain x coat & my car just looks like it was rinsed off with a hose & than a wax top coat was added - Car Wash Near Me - Monrovia, California

Good spot for a quick wash but the rear window of my vehicle is always left dusty and untouched. The car wash is often down for maintenance I'm noticing. Also, they used to give you a free wash voucher when it was down this last time they didn't. I go here when I'm desperate lol they also recently raised prices. read more

I love Fast 5 because of the vacuums included! Having my car clean on the inside and outside is a delight. Highly recommend!

Love this place!! the convenience is excellent. I always get the gold wash so that I can conveniently come back in three days and just get a refresh of the car. The service and employees are always kind, attentive and willing to help ! read more

A few vacuums do not even work. Quality of wash is not good. Plus the rates keep going up almost every other month it seems. Not to happy with the service. read more

The staff here are friendly and always helpful. I appreciate them--especially compared to the Pasadena location.

Greedy- when this car wash opened it was 7 dollars for a bronze wash. It's now 10. I don't mind paying 10 dollars but this car wash sucks. They don't get the dirt off my car and it costs more now. The wash is not worth the price and there's really no reason why this place should be charging what it does read more

Fast5Xpress Car Wash - Monrovia - Look at how bad this looks - Car Wash Near Me - Monrovia, California

See all

Great value for the wash and the customer service is great. Monthly pass looks worth exploring read more

Fast5Xpress Car Wash - Monrovia - Car Wash Near Me - Monrovia, California

I'm still a fan of this place. I have a subscription for my car wash and I love it. I go maybe twice a week depending on how dirty my van gets during my busy workweek. Although I come in at opening often times it's already busy. I opt for the platinum wash so I get the nice overall package. The only thing that sometimes is a hit or miss is when the clerk pushing us through the wash will forget to give the complimentary wipes and air freshener that comes with the platinum wash. But I guess I have to really make sure they're aware I'm asking for it or I just won't get it. Overall it's a good value for me and my family to have this subscription. read more

See all

It's quick. The Asian kid as the car enters the wash should start doing his job. I had to ask him to tape down my rear wiper. You should make sure he does it so you aren't sued for the wiper being broken due to his laziness. Also he has a bucket with a brush and soap in it to prep dirt or bird poop. Tell him to use it not stare at it. Things could easily be rated better except for that lazy kid. read more

Always clean! Definitely lives up to its name with fast service. We got a regular wash and it was just what was needed. We wanted to wash our car on the way home from a road trip! Not too pricy so its a great value for the wash! read more

THIS WASH BROKE MY Car!!!! I have taken my car to many drive-thru car washes and I have never had this kind of DAMAGE and lack of care! The car wash broke my top antenna fin right off. I heard a loud crack during the wash and then the wash stopped so I rolled out. Then I noted my fin had broken off! When I called to have it repaired Ben the manager said it was not their fault and would not take responsibility! I will be reporting this comoany out of principle! Very careless, unjust and unethical! If your business breaks a car they should fix it! read more

Fast5Xpress Car Wash - Monrovia - BROKEN CAR - Car Wash Near Me - Monrovia, California

I was previously a monthly member. And after stopping for a bit, I decided to sign back up. I don't know what has gone awry recently, but what a garbage job I have gotten on my car lately. Most recently like two days ago I went and washed my car because of the rain. My car wasn't dirty per se, but it was certainly rain strict. After two passes through it still looked like this on the back and the sides. Already the service is a little suspect. I feel like we're always an inconvenience when we come to them. Also, the big roller at the end never works and when you leave the car wash, your car is absolutely sopping wet. They do have a ton of vacuum areas which is great, and I do utilize them to their fullest And they have a little air things that you can blow out extra water with which I also use, but that leave streaks too. But it's the wash that I'm disappointed with. For 35 bucks a month I think that my car should be clean if I take it through. And after I take it through twice and it still looks that way it's super disappointing. I want to cancel but there's no chat or anything and there's no email you have to just call and of course they're not open so... I'll have to see how easy it is to call once I Get a hold of someone. But overall I wish this was a better review because this location is super convenient, but I feel like it has certainly gone down in quality over the last few months. read more

See all

I drive past this place a lot and I've always seen a long line. I gave it a shot for the first time and at first, I thought wow this is very convenient and quick. I can see the vacuum area get busy if people take their time. But when I was using the vacuum, I notice my car was still dirty, especially the rear window. I use to to a coin up car wash down the street and they did a better job of cleaning the car. I would come back here if your car is really dirty and you just need a quick rinse and air dry. read more

This location seems to constantly have faulty equipment. Quite often, the wrap around arms that wash the front, sides, and back of the car don't even touch the front or back. The water and soap spray quite often doesn't even start until the washing arms have already started touching the car. The people directing the cars into the washing machine often wanna stack them within a couple feet of each other, and it seems like this causes issues with the machinery detecting the difference between the two cars, because it will sometimes pull the arms out of the way before it even touches my car. I will purposely wait until there is at least one car length between my car and the previous car, which usually makes the attendant irritated. The most frustrating experience I had there was when I went through the wash, one of the arms didn't even rotate, which washes the front, right side, and back of the car. When I brought that to the manager's attention, he said that they were aware and that it would be repaired in about a week. I have the monthly membership, so it didn't affect me that much, but I can't imagine how irritated I would be if I paid $20 or more for a car wash and it didn't even touch half of the car. We'll see if anything improves at this location within the next month or so, otherwise I'll be canceling my membership. Really stinks, because it is definitely very convenient to have this kind of car wash and membership service. read more

Just gave my money away to this car wash. Went to get our Gladiator washed cuz it was a little dusty. Came out looking exactly the same. Seems the machinery doesn't know how to wash the cars too well. read more

Fast5Xpress Car Wash - Monrovia - The water spots mixed with the leftover dirt made my truck look worse than before I brought it - Car Wash Near Me - Monrovia, California

See all

Who would have thought your car would end up dirtier after going through a car wash than before? Not me. Went for a wash tonight and the machine spewed what appeared to be industrial oil all over my car. I immediately notified an employee after my wash and she offered a re-wash. I went back for a premium wash and the same thing happened again. By the second wash, it was 10 minutes until closing so I chalked it up to my tremendous luck and left. Been a monthly member and frequenting this location for about 2 years; the employees are always friendly/helpful, but this experience seriously has me considering alternatives. read more

See all

I come here every now again and the platinum wash usually does a good job. Today, however, I saw there was a platinum promo for $10, and I REGRET IT! DO NOT GET IT!!!!!!! SCAMMMMM!!!!!! SCAM SCAM SCAM SCAM! My car went through the wash super fast so it didn't seem like I got all the layers of soap, shine, bath, wax, conditioner, etc. that I usually get with a original priced platinum job. When I checked my car at the end, the bottom 70% of my car was dirty! Think about that--only 30% of my car looked clean. I don't know what wash other people chose, but when I looked at their cars too, FILTHY too!!!! When I left and drove down towards Tommy's, I saw another place right next to Fast5 that looked like it offered a car wash service. I'll have to check that out now as this place looks like it has gone down hill. read more

Seems like their wash brushes are so old they put dirt on the car. Drying rollers don't work. Air Blowers don't blow. Soap seems watered down. Had to take my car to re-wash elsewhere! read more

The whole point of getting a carwash is to get the car washed. That didn't entirely happen, it just cleaned the sides and didn't get the top of my suburban - hood and roof. And I paid for the premium wash. What a waste of time and money. I was in a hurry and didn't have time to complain. read more

See all

The price is good, however it's still very dirty after wash, I guess is the cloth they used to clean your car didn't get change regularly.

This car wash is still my go to when trying to get my car clean within minutes. It's efficient. Sure, the car won't be derailed, but can you expect much for a car wash that's no more than $14? After you run your car through the machine, you can vacuum, wipe your car down, and make your car look extra pretty. They sell wipes, car fragrances, and additional items you may need to spruce up your car, but I would recommend bringing your own instead as it's cheaper :) read more

Fast5Xpress Car Wash - Monrovia - Car Wash Near Me - Monrovia, California

See all

Great value if you just need a quick wash and vacuum. We drive through in between Bronze or Gold, not too sure if any difference in cleaning/washing the car so far. Sometimes the big round brush towards the end of wash to wipe off water is not working. It can get pack on a bright shiny days, so we plan to come in when it's cloudy or almost raining. Plan accordingly. read more

See all

Omg looks like almost exactly a year since I last came here!! What a trip, time flies and I can't believe how fast it does. Anyways, my car was absolutely filthy and I came here again, got the same Platinum service and my car looks beautiful! So much so that my neighbor asked if I got my car painted because of the shine! LOL. I know I need to wash my car more than once a year and since I have this awesome car wash, I will. read more

I like that their website offers a free car wash when you register for the first time. There wasn't a long line and my car was washed well. I also like that the vacuums are very strong and can clean up a lot. read more

Use to be my go to 6 months back, I travel up north for work sometimes with my car. Renewed today after about a 3 month hiatus and what a change! I pulled up where Dante helped me get signed up again, he never asked which level of service I wanted assumed Platinum, no problem it's what I had prior and I will give him the benefit of doubt, yet lacking customer service imo. I went through with no issue and park at vacuum station and notice the blowers are gone , I have a 10 &6 yo and that is honestly the main reason I come here( crumbs in seats ) I went back to Dante and he said they were gone and not mandatory but complimentary ( huh?). I told him I would like a refund considering and also back of my suv didn't get wet in the process of being washed. He told me no I already went through, which I did I then asked him to com look at my suv, he refused. I asked if I could speak with a supervisor and he said " I am the manager!" I wiped down just the back of the suv and pic is attached.. Use to be decent express car wash...I can to what they offer in my driveway or a cup and water! Dante agreed to my refund when I asked if I must file a dispute with my Cc company and or for the owners business card... I don't think going to a self service car wash should be this difficult. A simple sight the blowers aren't available anymore at the entrance would have alleviated the whole encounter.. Dante needs some customer service training or a job not working with people read more

Fast5Xpress Car Wash - Monrovia - Exterior wipe down after going through car wash - Car Wash Near Me - Monrovia, California

See all

I washed my car here yesterday and this morning there was so much soap film on my windshield I couldn't see. The film dissipates when the windshield is warm so I did't see it yesterday. Went back today to get a re-wash and was told that they "usually they don't offer a re-wash unless you come back the same day. " She offered to do a one time deal, but I didn't want it. I've been washing my car here once a week for a long time. Not returning ever again. Not even a one star read more

The quality of this place went down. My car was barely cleaned. It didn't even remove the grass nor dust that was on my hood.

People PLEASE BEAWARE that this car wash can damage your window and they will NOT FIX your window . They will say it's impossible they cause it . They will also say the camera didn't show it .. U came there with a crack which is sad . Manger is so sorry for ever telling someone that their lying when She really don't know ! Next time just say I don't care but never say you know for sure . Don't lie for a company that don't pay enough to miss a year of work and not be effect ! Your lying for a company you don't benefit from but your daily sweat you work for ! I'm lucky to be able to afford to replace my window other may not have funds . I was told by the manger that I had a crack before I came in and that's far from the truth because the window was new ! Some things you leave in God hands when you know your telling the truth ! Im sure the brush had debris inside it that cause it but it's okay because God provide me away ! As a business you should pay for damage cause and stop telling customers that said they already had a crack . What slow person would say such a thing . read more

Fast5Xpress Car Wash - Monrovia - Crack on window - Car Wash Near Me - Monrovia, California