ABSOLUTE LIFESAVERS FOR ME!!!! Shane, the Manager, went above and beyond to help me with a dead…read morebattery! And his recommendation that I replace my key fob batteries was spot on!!!! HIGHLY RECOMMEND! Great service!

They are the worst!! Never go here! I was there for over a hour, they never let me know what was…read moregoing on. They unscrewed a welded screw under my oil pan and ended up costing me a 800$ repair. They were all standing around while their actual mechanic finally went to look under my car after 45 mins had passed he basically said yeah I wouldn't drive far and charged me for the oil change. No accountability was taken and by far the worst service I have ever experience if I could take away stars and move it from a 2 star company to a 0 star I would. Plus the lady working there was all over the guy in the beard it was so uncomfortable for me to be there. I didn't see her do an ounce of work it was all the guy in blond hair.

Service was perfect workers are nice and get you in and out definitely will be coming back Mark…read morehelped me on the phone and in person suggest them to everyone

Came in today for my first oil change(I'm a teenage girl with bad anxiety so I've never gotten an…read moreoil change myself), Mike(I believe that was his name) did my oil change and he was wonderful. Very nice, explained things well, told the price before the service, and was just overall very nice and I think he could tell I had no idea what I was doing. Along with some other things he gave me a coupon for a free car wash. I've also never been through a car wash so I figured since I had the time I would go try that out as well. Immediately when I pulled up I was trying to adjust my car onto the tracks following what the man in the car was waving to do and he started yelling. Apparently I wasn't doing a good job positioning my car which okay but the yelling was uncalled for. While they were spraying down my car he was screaming at me to not touch the break(how do I put it in neutral without touching the break?) screaming at me to stop touching the wheel(I was not), screaming at me to put it in neutral(thought I couldn't touch the break?) and just screaming about everything. To make matters worse the other worker seemed to be laughing at me the whole time. I understand there's things car washes need you to do and a car wash is a loud place, but his choice of words and tone was so rude it honestly made me never want to come back. I was screamed at the whole entire time. It does not take much effort to say "put the car in neutral now" or "don't touch the break" but the way he was screaming at me was terrible. The other man in the car wash also seemed to be laughing at me the entire time. I actually left in tears. I'm aware I'm a pretty sensitive person, as I am a teenage girl, but the whole interaction made me wonder if I would be talked to that way if I was a man or older. I did end up talking to one of the employees in the gas station and he was very nice and understanding and said he would talk to the manager of the car wash. I'm a pretty non confrontational person so I didn't wanna turn it into a big deal but I feel like this should be a learning experience for the two men in the car wash. If you see someone who's young or maybe has never gone through a car wash before, show some compassion and don't scream and belittle them. I doubt I will ever come back because that was the worst experience. Unsure if it's a control thing or some anger issues but you should realize when you are representing a business you should have compassion and understanding.

Been coming here for years. They always make sure to pay attention to the details. The service and…read morequality they provide for the value is second to none.

This place used to be excellent. They must have new employees, I left after waiting in line an hour…read morewith just 2 cars ahead me and 1 of them was already in the bay. I guess I'll head to Plymouth next time.

We are retired and meticulously maintain our vehicles. Oil changes and tire rotations every 5000…read moremiles. Have done this for the past 40 years and our vehicles hold up well. We have been going to Fast Lane Quick Lube for about the last 4 years and have had about 15 oil changes done by them. They are the only place that has done the oil changes on our vehicles. We only had one bad experience in the past- they did not replace oil drain cap. Luckily we noticed the drip while we were at the Speedway just across the street and went back and they put cap back in. They were apologetic. No harm, no foul. About a week ago, we went in to have and oil change done on a Saturday. They could not get the filter off and asked that we come back Monday and they would have a torque tool to help get the filter loose. No problem, we said. We came back Monday and with some elbow grease they were able to get the filter loose (they were the ones that over tightened the filter in the 1st place). We had the oil change done and were on our way. A couple days later there was an oil spot on the drive. I took the vehicle back in. They replaced the filter. We were on our way. Last night, I noticed oil on the drive again. This morning I went back in to Fast Lane. They looked at the filter and saw that there was oil leaking from it again. I asked the tech if this was common. He said no- that he does not see this as a regular problem. He then corrected himself and said, well maybe I have seen this sometimes because you have a cap that holds the filter in place. Sometimes there might be an issue with the cap holder that holds the filter in place. There could be something wrong with the filter holder. They replaced the filter and I left. I then called the Toyota dealer here in Canton and asked them if they had a filter cap holder in stock. He said yes, so I drove over and picked one up. I asked the Toyota man if this issue is common- he he had seen it when the cap is over tightened. I paid for the new cap and went back to Fast Lane. This is now my 5th trip in a week to have an oil change done correctly. I asked the tech to replace the cap with the new one I just purchased at the Toyota dealer. He said that he would now charge me for a new filter. I was incredulous, and told him that I was having to come back repeatedly because of his mistakes. I refused to pay for another filter and left. Mistakes happen. I've had a hundred oil changes done in my life and never had a filter over tightened. But I understand that stuff happens. In this case, the business was unwilling to fix their mistake without charging me. I am left with the the cost of a new filter cap, the cleanup job of the 4 oil stains on my driveway and the cost of having someone else replace the oil cap. Sometimes things happen. But when the business that caused the issue refuses to stand behind their work, that is a problem. Word to the wise, take your business elsewhere- these guys don't make good on their promise to give you what you paid for and if they make a mistake they'll charge you to fix an issue they caused in the 1st place.

great prices and they get the job done fast! They even vacuum my front seats love this place!read more

I am New to the area and needed an oil change. I did a little research and this place came highly…read morerecommended. They were friendly, clean, professional and did not try to upsell me. They did tell me anytime I needed air in my tires or fluids to be topped off to come back anytime. Al was very helpful. This will be my new place to get an oil change. I did not have to make an appointment. I highly recommend them.

I was visiting a senior relative in town who needed some work done on their car. Because it was the…read moreweekend, I couldn't get it into their usual place. I gave JLube a try and was really impressed by the service, how personable the team was, and how fast they were! I was expecting a higher price, but they were more competitive than I expected them to be. Very pleased!!!

I have been there 3 times and each time they have not replaced all the screws for the splash shield…read morewhen performing the oil change. I specifically asked them my last visit to please replace all the screws. Derrick did not! Missing 4 screws again. I will not be going back.

My engine oil light came on as I was driving down the road nearby so I pulled in here to have it…read morechecked out. It turns out I needed a touch of oil but I wasn't due for an oil change. I paid $10 but it was never entered into the system of record . They left the oil cap off after adding oil which created a huge mess under the hood of my vehicle. I wound up pulling into the dealership where I bought it since my car started to smell awful and I was close to the dealer. It was a mess. it cost me a lot of money to have them degrease the engine compartment and clean everything up. The insulation mat that is attached under the hood was completely soaked and had to be replaced. That was also expensive. I went back to Fifties and showed them photos of my engine compartment before the cleanup and my service bill. The two men who were there just shrugged their shoulders . They said they would take down my phone number and call me back but they never did. The person who added the oil was there and said he didn't remember me. if I were you I'd get out of the car personally and make sure that they put the oil cap back on Otherwise you'll be left with an expensive and smelly mess to clean up. Not going back.

I honestly don't understand anybody who could complain about this place. I go there when anything,…read moreand I mean anything is wrong with my car because I've been a customer for over 10 years. Some they can do (and do much cheaper than other places) and some they can't. But they're always helpful and honest and kind. As a woman, I especially appreciate that they don't inflate thier prices (because so many places have and it's frustrating and expensive). I've gotten my oil changes there for over 10 years. I've had my back and front brakes done there for an extremely good price (thank you Charlie). It's a great place to go. They're trustworthy. I wish I could give more than 5 stars. They tell me what my car needs done, but never pressure me into doing it (cause for me money is sometimes an issue). I truly appreciate that.

I'm an elementary school teacher and today was a rough day. I was stressed after work and not…read morelooking forward to stopping to get an oil change. However, it turned out to be the best oil change experience ever! I left feeling in a much better mood. They took care of everything way more than any other oil change company I've been to. All the men were extremely friendly. They explained everything well and were very nice. I felt like my car and I were pampered and everything was reasonably priced. I even got a free car wash! I will only go here from here on out!

Top notch service. Everyone was extremely pleasant and accommodating. Willing to answer my stupid…read morequestions about things and explain them so patiently. Made sure everything was on the up and up and I double checked the work myself when I got home and everything was flawless. Didn't over torque the drain plug. Didn't destroy the o-ring seal in the oil filter reinstall. Most importantly, aren't overcharging like they're trying to pay for their retirement in this one oil change. Phenomenal service from people that know their craft and truly seem to care about the customer experience. I'm even technically inclined, have the tools and capability to do my own oil change. Came in here because I felt lazy. From here on out I'll be coming here just for the laughs and pleasant people and interaction. The very best!!! Very highly recommended

Awesome job never unsatisfied. Been going for a few years now…read more Dan

I've taken 2 cars in for oil changes in the past 3 weeks and the service was excellent as well as…read morereasonably priced. Jay was great to work with, knowledgeable and accommodating. I will be using Plymouth Auto Care for all future oil changes and other repairs. Mike K

CUSTOMERS BE AWARE!!!! These people are Crooks and Do not stand behind their work and their…read morewarranty guarantee is a Joke. On 5-03-2025 I brought my 2018 Ford escapee in for a oil leak. I was told it was a rear main oil seal leak. This is a big job to fix they have to remove the transmission to get to the seal. The cost to do this job is 2380.73 dollars. So I have them do the repair and pick up my car, They promised me if the rear main seal leaked again I had a 1yr warranty. So fast forward to July 13th I noticed a oil leak in the same spot as the last leak in my garage. So I drop my car off again at the shop to have the car looked at again. The next day they call me and say I have a major transmission leak. Take in mind a month earlier they had removed the transmission. So I asked them how much to fix it and they told me they would have to take apart the transmission out and it would cost 1800.00. Just to tell me what was wrong with it. This is important because I asked them what if when you took the transmission out to fix it originally you made a mistake.. His response was their was no way they made a mistake. I asked them how do you know that if you cant tell me what is wrong with the transmission without taking it out? He told me to take it to a dealership and have them look at it and if they said we did something wrong we would fix it. So much for warranty and treating a customer like this. I really believe these people do not know what they are doing and are a scam. CUSTOMERS BE AWARE THEY ARE CROOKS!!!!!!!!

Franks not only has the BEST customer service, but they also have the quickest turnaround time I've…read moreever seen a shop take on my vehicle. We got our wheel bearings done, and had the car back before close. They WILL NOT overcharge you, they are honest, hard working, and FAST. You won't find a better auto shop around here, I promise! We are now lifelong customers.

You cannot find a more honest , pleasant, and quality business than this place. It's everything you…read morewould imagine a car mechanic shop owned by a guy named Frank. He runs his small business treating others as he would want to be treated. I have been a customer for 5+ years and I recommend him to everyone