I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

They get a one star. The attendant appeared like he didn't want to be bothered. After he scanned my…read morecoupon they started on my car, he told me my AC filter was dirty & it would need to be change. I asked him the cost he told me $60 I told him I don't include that in my budget so I can come back next week. After I paid for my oil change then he proceeded to tell me he could've gotten me 20% off the filter, I told him well lets do it then, so then he tells he's already charged me & he can't add it to the bill. I found that odd but I went with it, told him I can come back next week. Then he tells me next week the filters are probably going to be full price. So what just happened there, I'm confused and unsatisfied customer.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Groves.

Amazing amazing service!! I pull up and was immediately greeted with a bottle of water…read more Someone filled my tires and checked other things while the guys finished up w another car so as soon as they were done they moved to my car. In and out and I can't say enough good things about the customer service and Marie!

The manager OT was not only helpful but made sure that my car was taken care of.they did an amazing…read morejob and everyone is the shop was in a great mood and hard working. I'm really grateful I found them on my cross country trip back to Cali from Florida. Thank you ỚT.

My experience with Christian Brothers Automotive is something that I will never forget. Took care…read moreof repairs to my vehicle and took great care of me. You don't find that kind of service a lot these days. I would highly recommend them to anyone. Thank you for your kindness and now I will be a loyal customer.

Initially was going to go to Firestone (last Friday) to drop my car off and get ac worked on. They…read moretold me it wouldn't be done till late this week. I decided to use Christian brothers for the first time to fix ac. I dropped car off yesterday and got it back today. Now just like any mechanic they're going to be pricey but their customer service made up for it. The older gentleman that checked me in was very nice and they even offered a ride to drop off and pick up from rental car place. I'll definitely go back when and if the time comes

I took my car in to have the brakes checked for possible replacement. They took it for a test…read moredrive and checked the remaining lifespan and determined the discs had plenty of life left. They could have lied and trumped up some unnecessary repair or replacement, but they didn't and they didn't charge me a dime for the checkup. ~Quiet Zone Customer for Life

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

Fast and reliable every time I come. They treat me right and take care of my vehicle. Won't use…read moreanyone else

Stopped here for my annual state vehicle inspection. There was no waiting, so I got in & out very…read morequickly! Had friendly service, too. They also do oil changes, etc. It's the kind of place where you can remain in your car during the oil change. I had a hard time finding this location because by the time you see it, you need to turn. If you're on Eastex Fwy, exit at Lucas. Pass Beaumont Radiator & shortly after you'll see the yellow Lube Shop "Entrance" sign on the right. If you see Z-Tech or Target, you've gone too far. If you miss it like I did the first time, just take a u-turn at Dowlen & try again.

Grand Slam is not a full-service car repair shop. It's limited to small, common, quick jobs: oil…read morechange, lube & fluid, car wash. In-n-out, that's the way they do it. They're for people who don't want to do the job themselves, don't have the tools necessary, or just want someone else to do it. Naturally, you pay for the service. And boy, did I pay. For me, this was an exceptional case. I brought to Grand Slam a high-mileage SUV that we had driven from the Land of Fruits and Nuts, a 2000 mile high-speed drive that included 1000 miles of desert. After all that, simply draining the oil, dumping in fresh oil, and replacing the filter wasn't enough: I needed the works. And they let me have it. The SUV runs much better now. On top of that: a free car wash and vacuum! The last guy cleaning the wheels, I made sure to give him a handshake and a smile for a job well done. Franchised oil change places are easy to find and of dubious quality. Grand Slam is not one of them. They do their work with care, and you'll like what you get. Stop on by.

UNPROFESSIONAL! First there aren't enough English speaking employees at the location. Second I was…read moregiven false information regarding what is included in a package and when I asked to speak with a manager, I was told I would have to wait some time because he was under a car. The young lady at the desk was not friendly. She made it clear that the misinterpretation was my fault not hers. At no point did anyone try to resolve my issue. I will not be returning to this business. Poor quality. Poor service. Everyone needs to speak English.

The most shady, creepy place in Beaumont to get your oil changed. I have a honda civic with…read morewashable performance sport air filter & they brought me a completely different one saying its dirty and they could replace it for only $50. None stop pressure to spend more $ and telling you there are 100 problems with your car. While I am writing this, the lady next to me is complaining about the same thing! Avoid this oil change station at all cost.