I can't say enough good things about the Eye Guys. II had a last-minute emergency and they worked…read moreme in right away, even though I wasn't scheduled. From the moment I arrived, everyone was kind, compassionate, and genuinely cared about helping me. The staff was professional, efficient and friendly. Dr. Morgan took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and confident in my care. It's rare to find a medical office that combines excellent medical care with such genuine compassion. I'm grateful for the outstanding treatment I received and highly recommend The Eye Guys to anyone looking for exceptional healthcare.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

My husband and I have been using Horizon Eye Center since 2004 when my husband had an accident that…read moreaffected his eye. Dr. Hassan Fatteh was able to save the eye, but he only had cloudy vision. Fast forward 15 years later and new technology, his son, Dr. Nadeem Fatteh was able to restore his vision and he can see again. We both have complete faith in his ability and nothing but the highest praise for him and his entire staff. Oh, and by the way, we don't come for the decor. We come for their caring service to their patients. Debra M.

Dr. Fatteh and his staff are very nice. They really do a good job taking care of all your eye care…read moreneeds. Well, the office decor is unpleasing; dated decor, no ambience, and it's always over crowded sometimes standing room only. Hopefully, Dr. Fatteh will figure something out to make the client experience better.

I've seen Dr. Dhaliwal for over 10 years. He is recognized by peers in the medical community as…read morethe best, "the man",etc, undisputed when I bring his name up! There are some reasons you may wait for a long time. He may be swamped with patients that come see him from a multi state area. He practices a triage approach and takes time to treat emergencies .. your also. At my first injection (me on aspirin) my eye bled, turned black crusty. When I called service on Sunday, he called back in 10 minutes and told me to come into office (after we both completed some work). His staff routinely stays late, 7 pm, or later fridays....until done. Delays due to emergencies. This guy is a diamond and augusta is blessed to have him. I will wait for treatment. I want to keep my vision as long as possible. If your priority is your eyesight, go here.

3/18/15. Checking/ filling out paperwork/ eye check for pressures and vision deterioration,…read moremacular degeneration diagnosis. Was much quicker today. Dahliwal has a nice bedside humorous manner to work. Much better overall experience today. It was over 2 hrs before we saw the doctor. You're so tired by that point you forget what to ask. Write down your questions. Some questions: Diagnosis. Worse? Better? Driving? Continue occuvite vitamin? Hereditary? Drinking? Will glasses help improve your distance? Seeing up close? The diagnosis in 10 mins - No bleeding in eye. Maculate degeneration. and vision is stable. Calcium in cornea. Remove calcium as it gets worse with vision. Risks. Ask doc smith, corneal specialist. next spring. Or late fall. Bring something to read or do. Finished within 2 hours. No bleeding...

***this is reference to Dr. James Oakman procedure and care diagnosis***…read more This botched cataract surgery took place back in 2010...they hit a blood vessel during stitching closing at the end of procedure. Sigh. I'm only giving 1 star because my father's eye surgery was botched and recovery diagnosis ended up making my father blind. This changed my father's life from being independent one day to co-dependent for help. And changed our whole family's life to be caregivers. One day my dad could drive ... the next - NOT! I keep hearing this was the rare and first time this had happened with Oakman... What I've learned after the fact is only Because of this experience, we should have gotten a 2nd and even 3rd opinion from different surgeons on draining the blood filled eye...but was never told to go get that as option, as some self assuredness kept coming from the doc... wrong - go get a 2nd opinion! This, the optic nerve died. Yes, it's all hind sight now. I'm sure he's a good dr. overall ... just not that day for my dad... sad... You may not like my review and I'm sure he's great. Just more careful in future now, I'm sure.

Dr. Oakman has been successfully treating me and my family for 20 years…read more Just like real quality "Made in America" products, Dr. Oakman is one of the few high quality, high caring, "Made in America" doctors that are still available to serve patients. Dr. Oakman saved me from blindness in my left eye and he has helped thousands of others save their sight through his skillful surgical skills, and careful and caring methodology. Just a few examples of his service: 1. When we had a serious financial reversal and lost almost everything, including our insurance, Dr. Oakman continued to serve us as he always had before, adjusting prices, giving low-cost treatment, helping us figure out how to reduce costs in a variety of ways, and giving us samples to keep us going until we were back on our feet. Not only did he never complain, but on the contrary, he was always happy to see us and help us through whatever eye issue we had at the time. 2. It is common for Dr. Oakman to go to foreign countries at his expense to help people who could never afford any kind of medical service. He takes hundreds of pairs of glasses and helps people see that would never be able to without his help and care. He also provides a variety of eye clinics for these same people. There are literally thousands of people throughout the world that would not be able to see if it were not for Dr. Oakman's kindness, generosity and skill. 3. During the time of my financial duress, I was in an automobile accident that caused my left eye to to filled with glass shards. We were living in a different city, when my wife called Dr. Oakman and asked what we should do. He immediately told my wife to get me in the car and drive to Augusta and when we arrived he would see what he could do. While we were headed to his office, he set up an operating room in the basement with all the instruments and medicines that would be necessary. Once we arrived, Dr. Oakman carefully, gently, methodically removed every single piece of glass. He made sure that I constantly had enough liquid numbing medication to prevent me from ever feeling any pain at all from the lengthy surgery. After the main surgery and glass removal, Dr. Oakman insisted that we stay at his office until I was completely comfortable and he was absolutely sure that every single piece of glass had been removed to my his and my satisfaction. My post op treatment was excellent, with Dr. Oakman following up regularly with advice and help where needed. This was quite a traumatic experience for me and my family, but Dr. Oakman saved my eye and my eyesight is actually better in the eye that he repaired than in the healthy eye. Except for very occasional night driving glasses, my vision is still quite good as I approach AARP membership! It is very likely that I would have lost my left eye had it not been for Dr. Oakman's skill and help. You can feel confident that you will receive the best care possible from Dr. Oakman. Mike Dowling and family

So, I'm one of the reasons they overbook appointments. I rescheduled my first three visits before I…read morecould get past the intimidating thought of having a needle stuck into my eyeball. When I finally did go through with the first visit, I was surprised that there was no pain involved. The actual injection literally takes about three seconds. After the first visit, the intimidation was completely gone. Hopefully, this puts your mind at ease if you're about to begin the same treatment. I had multiple visits, each lasting about an hour which included several eye exams before the actual treatment. I went to the Riverwatch location and did not experience any longer than expected delays. Although they don't recommend it, I was able to drive myself home after each visit with the help of some really dark sunglasses. I'm not sure if my vision has improved much, but I can say that it hasn't gotten any worse. So, I feel the treatment helps.

This place also provides hearing aids to an office in Columbus, GA (West GA Eye Care). Of course,…read morethey don't even offer to file your insurance claim in the Columbus office for the purchase of hearing aids. It just so happens that my insurance plan at the time covers the purchase of EXPENSIVE hearing aids, $3900 to be exact. My insurance company can't get EHA Georgia Clinical Practice @ 3685 Wheeler Rd, Suite 202, Augusta, GA 30909 to respond to a request for the CORRECT tax ID for the hearing services. I'm going to be out a lot of money because these people don't have their act together. This has been nothing but a pain in the ass.

Dr Gardner performed cataract surgery for me. He discussed my options and listened to my concerns…read more I was very pleased with the results.

I would not recommend this Dr. or The Eye Guys. They are more worried about money than getting you…read morethe best results for your eyes. I also picked up some racial tones (was told they would hate to see my account go to collections - why was that assumption made when you must pay before the procedure). I told them I would pay for the procedure out of pocket, if need be, but they still would not schedule me. Who turns down cash payments? The way they handled me it seems like there may be some insurance fraud taking place. I was told that some medical insurance companies had started paying for the procedure that I needed and that they would check with my insurance. However, when the benefits person came in to talk to us, she came in automatically stating that my insurance would not pay in a condescending tone as if my insurance was low rate, which I know it is not. I have never had a problem with them paying a claim in the past. She never even called them before she made that statement. So, I called to check for myself only to be told that they do have the procedure code listed with an allowable amount. So, I get her on the phone with the insurance company and she would not even allow the guy to speak. She kept overtalking him. I asked them to file my insurance with the understanding that I know I am responsible for the balance if my insurance don't pay the claim. I was told they could not do that because they knew the insurance would not pay so then I asked to be put on the schedule and I will pay upfront for the procedure and was still told they could not do that. Then when I met with the Dr. again, he said they were assuming all the risks and would hate to have to send me to collections if I disappeared. How are you assuming all the risks if I am paying up front? During this meeting after they decided my insurance would not pay then the Dr. (whom was on board for the procedure during my appt) offered a different treatment plan which he stated would benefit me right now and then later on down the road when they thought they could bill my insurance we could do the procedure. Why is there so much emphasis on billing the insurance unless there is some type of fraud involved? The Dr.'s credibility dropped at that moment for me because he allowed what his benefits department told him to alter the treatment plan he offered me stating he did not know my discretionary income and didn't want to take food off my table but shouldn't I be the one, as the paying patient, decide what I can or cannot afford? Something is not right about this place.

Dr Smith has changed my life. I've been wearing glasses since I was six years old. Three weeks…read moreafter Lasik my vision just gets better. It took years of research and conversations with those that actually have had the procedure before I gained the courage to take the plunge. The only problem now is why I didn't do it sooner. I highly recommend Dr Smith and the Eye Guys staff. Very professional, very state of the art and worth every penny.

This was my first visit. I felt that my eye issue should be treated by an ophthalmologist instead…read moreof an optician so I selected him from my insurance carriers available options. I was very disappointed in the treatment I received. The office is very nice and big and it is obvious it caters to those patients requesting LASIK but not those seeking general treatment. Dr. Smith did not even look in my eye!!! He kept asking me if I Googled the problem I was having and was generally upset that he thought I was wasting his time. I have never had a medical doctor steer me towards Google for any options EVER! When I explained my symptoms he asked more than once if I was sure. I would not have waited a couple of hours in a waiting room after my appointment time if I wasn't sure. The service was not worth the wait and I got no relief at all. My advice is to look elsewh