I have been going to Tippett for a few years now, and they treated me so disrespectfully today that…read moreI never want to go back again. They were several days overdue with my glasses order, which is annoying but I can deal with that. However, they tell me that they sent it to the Augusta location instead of the Grovetown location and that I have to pick it up over there. That's annoying enough because it's an hour out of my way and I needed them to see. I drive all the way down there, and they tell me it is not there very there and it is at the Grovetown location so I have no idea where they are and Tippett clearly has no clue. I had to take off of work for this crap, and I will now not be able to get them until 4 days later due to my job. They could get their crap together and communicate and confirm where they are. I'm never going back to Tippett because I wasted gas and money due to lost wages because they royally messed up. And after all that, their staff didn't even apologize for the inconvenience or for my lost wages and refused to take any responsibility. They are unprofessional and unorganized. Plus, they make their incompetence other people's problem instead of taking any accountability.

Their motto is "See the Difference Quality Makes", Its True!…read more Great Staff, Exam and affordable Quality product! Do yourself a favor and visit Tippett EyeCare. You will have an eye exam like no other place in the area. The eyeglass frames range for the budget-minded to the Highest Fashion minded selections. Also has the largest selection of stocked inventory around. You get to choose. Nothing is forced on you. I will be sending my family and friends here!

I made an appointment to get a new eyeglass prescription. As I was led to a room, I told the lady…read morethat I wasn't going to get my eyes dilated today. You'd have thought I told her I was gonna stick needles in my eyes the way she reacted. She told me that "everyone" got their eyes dilated to which I repeated that I wasn't doing that today. She continued to push, saying it was "protocol". I reiterated that I wasn't doing that today and when she continued trying to get me to acquiesce, I told her that she was probably used to old people giving in after that much pressure, but that wasn't gonna happen with me, and I asked her nicely to just drop it. She said she, "Wasn't gonna get talked to like that" and stormed out. When Dr. Daniel came in he seemed a bit uptight... and began to explain why I should get dilated. I told him why I wasn't and that I was supposed to be just getting a new prescription. He seemed a bit chapped and then he walked out. I got the impression that they don't like being told "no". I know the reasons for the need to get dilated, but I just wasn't able to do that TODAY. They did send in a nice lady, Hailey, to examine my eyes and she was friendly and professional.. but I won't be going back there.

Dr. Marks is a GREAT Eye Dr.; have been going to him for years. He did my cataract surgery some…read moreyears ago and it was VERY EASY! Office staff is also wonderful, nice waiting room.

I can't say enough good things about the Eye Guys. II had a last-minute emergency and they worked…read moreme in right away, even though I wasn't scheduled. From the moment I arrived, everyone was kind, compassionate, and genuinely cared about helping me. The staff was professional, efficient and friendly. Dr. Morgan took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and confident in my care. It's rare to find a medical office that combines excellent medical care with such genuine compassion. I'm grateful for the outstanding treatment I received and highly recommend The Eye Guys to anyone looking for exceptional healthcare.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

The receptionist was very professional and helpful. The nurse was very professional and attentive…read moreto my needs. Dr Spencer offered no real help and rushed through my exam . In between having my eyes dilated and the actual exam I was asked to sit in the reception area for 30 minutes which ended up being well over an hour and a half. I honestly believe she left the facility and came back because there were no other eye patients there . I spent the entire day waiting at this office. She offered no apology and was not knowledgeable about the results and was sarcastic at one point . She gave very little info about my exam . I will never return to this facility and I have no confidence in her ability as a healthcare professional. Go to The Eye Guys for professional help with your eyes. They are actual medical doctors and the wait time is better. My visit to specs was a complete waste of time and money .

I went in for an eye exam for glasses and they were thorough with the exam. The customer service is…read morethe best that I have seen in the Augusta area for all businesses. Try them out and you will not be disappointed.

Dr. Brown is amazing! She caught my sons juvenile glaucoma and is always a delight. I trust her…read moreprofessionally & recommend all my friends & family to go to her.

Eye exam for my son and I went great!! Very great eye care place to go if you value personable…read moreservice, and great knowledge of the eye. Also, getting educated on solutions to help you live a healthy life for your eye, instead of trying to take all of your money!!! I would give the place 10 stars if I could, because I left with a great smile and it wasn't a dentist visit!!!!

My husband and I have been using Horizon Eye Center since 2004 when my husband had an accident that…read moreaffected his eye. Dr. Hassan Fatteh was able to save the eye, but he only had cloudy vision. Fast forward 15 years later and new technology, his son, Dr. Nadeem Fatteh was able to restore his vision and he can see again. We both have complete faith in his ability and nothing but the highest praise for him and his entire staff. Oh, and by the way, we don't come for the decor. We come for their caring service to their patients. Debra M.

Dr. Fatteh and his staff are very nice. They really do a good job taking care of all your eye care…read moreneeds. Well, the office decor is unpleasing; dated decor, no ambience, and it's always over crowded sometimes standing room only. Hopefully, Dr. Fatteh will figure something out to make the client experience better.

Moreover the inability of the govt run military hospital not to get letters onto the pt charts is…read morenot the responsibility of pvt practice docs. With regard to pts who thinks that subpecialists are also experts in social work , think again. Perhaps Mr Obama can find you a taxpayer paid representative who can dedicate all their time to you while you tie up their time on the taxpayer paid cell phone. The patients inability to keep their appointments or follow up with their primary care doc for coordinated management of their care is not the responsibility of your eye consultant. Too bad that some people can't follow instructions or assume responsibility for their own care. Also too bad that such individuals are given a platform 2 vent their spleen with invalid complaints whilst their providers are restrained by HIPPA laws and confidentiality ethics.

I've seen Dr. Dhaliwal for over 10 years. He is recognized by peers in the medical community as…read morethe best, "the man",etc, undisputed when I bring his name up! There are some reasons you may wait for a long time. He may be swamped with patients that come see him from a multi state area. He practices a triage approach and takes time to treat emergencies .. your also. At my first injection (me on aspirin) my eye bled, turned black crusty. When I called service on Sunday, he called back in 10 minutes and told me to come into office (after we both completed some work). His staff routinely stays late, 7 pm, or later fridays....until done. Delays due to emergencies. This guy is a diamond and augusta is blessed to have him. I will wait for treatment. I want to keep my vision as long as possible. If your priority is your eyesight, go here.

From the moment you walk through the door until the final checkup, relax and let them take care of…read moreyou!! I didn't realize how much I needed my cataracts removed. Dr. Fatteh and his staff are amazing. They work like a well oiled machine. Highly recommend

Dr. Hasan is a gifted physician. I recently saw him for my annual eye exam. He is friendly,…read moreextremely knowledgeable and obviously greatly cares for his patients. His staff is excellent as well. I was referred to him by friends whose cataract surgeries he performed. They think the world of him. I highly recommend him and have already scheduled the rest of my family for an appointment.