Do not purchase a car from this dealer. I made the terrible mistake of believing their sale pitch…read moreand accepting the fact that the car was inspected and passed just days before the I purchased a Jeep Patriot. Within a month the vehicle vibrated and so bad we decided it was dangerous to drive. Seems the inspection station failed to see the holes rusted through the frame of the car and never should have passed inspection according to the legitimate and honest mechanic who found the problems. The tailpipe rusted through where it connected to the engine and feel off while driving. The final straw was when the right front axle rusted so bad that the axle disconnected from the front right wheel and the car became a three wheel drive instead of AWD. The dealer refused to offer any corrective actions quoting "You signed the Purchased as is document" and the "30 day warranty had expired. Should you find a car there you like and take it to a real mechanic and have them inspect the vehicle and assure you that it is mechanically safe to drive. Pine Manor is not to be trusted. Do this to avoid the $8,000 mistake I made by dealing with Pine Manor Auto Sales

I drove two hours to buy a car here, and it was well worth it. Don is a straightforward and honest…read morecar salesman, something you don't see often. He was also very patient and reasonable when we hit some hiccups in the financing process.

No complaints both times I've been here in the past 8 years. Friendly service people and quick…read moreturnaround. Hope I don't have to come back again, but if I need to, it'll be here.

First, I have to say, their service work prices are ridiculously overpriced…read more Second, my car was in for an oil change and of course they find all these extra things my car "needs right away". I declined all the extras except for tires. I do know I need front tires. I was told they would order the tires and they would arrive in a couple of days. This was a Friday, so I assumed the tires would be there Tuesday. I never heard anything, so I called Wednesday. The person I spoke with couldn't find anything about tires being ordered. I told her Brittney said the tires would be ordered the same day my car was there for the oil change. I received a call back and was told the tires would be in Friday, and I know why not until Friday because nobody ordered them when they said they would. Then I'm told they couldn't get my car in to put the tires on until the following Monday. So, if I wouldn't have asked for my car back, it would've been sitting there for 11 DAYS, just for tires!! I called another garage and they got the tires delivered the following day. I'm having them installed the day after the tires arrived. A total of three days, not ELEVEN!! This isn't the first issue I've had with the service department, but it will be the last. I won't be using SunMotor for service work anymore.

I made my first visit to Faulkner Nissan with my new-to-me Rogue today, needing service and a…read morerepair. The customer service team were efficient, friendly and thorough. Their efforts kept me abreast of my repairs, estimate and a warranty claim they efficiently handled. Their client lounge was quiet and comfortable with everything including coffee and wifi! The service tech treated my car with great care and took care of the work within the estimated time. The crowning touch was a wash and vacuum before giving me the keys. I was very impressed! Thank you!

Purchased my '23 Nissan Pathfinder in March of '24 from Faulkner Nissan Mechanicsburg. Wasn't…read moreoverly happy with the team I purchased from... Have free oil changes for I'm not sure how long. But have gone 3 x since March '24. I have never been satisfied at all on these three trips. I drive almost an hour ...which I do not think I will continue to do so. Today put me over the edge. I had a scheduled 10:30am appointment. I arrived promptly at 10:30. I was told it would be an hour and it should be ready by 11:30. I asked if it included a car wash and vacuum and they assured me that it did. Though they said only the front carpets get vacuumed...seems odd to me..but ok. My car was not finished the oil change/tire rotation until noon!!!!! An hour and a half for what most places can do in less than 30 min. They did not do the car wash or vacuum because they were short handed. They said I could wait longer but not sure when it would get done. This is unacceptable. They had a list of routine things that they suggested that I get done. I said no thank you I will take it to my mechanic. I honestly think I was treated differently after I refused those extra items. I think the car was ready then...but they made me wait longer because I didn't add those to my bill. There were two ladies at the service counter...one was friendly the other not at all. I did not feel like customer satisfaction was at all a priority. I will NOT be back. I tried returning thinking it must get better with the next visit...but it never has!! I did meet with an Isaac in sales who was wonderful. He showed me two Armadas and sadly even if there was one I liked there...I will NEVER purchase from Faulkner anything ever again. Isaac has a future in sales so the one star is for the time with him looking at cars

Bought a car 10 years ago. Back for another car. Yep my 2010 lasted til 2025…read more No high pressure. They go above n beyond. Trustworthy.

I put my trust in all the folks at Wessels for used vehicles…read more We are a business with almost 200 fleet vehicles and we shop Wessel's for all our used needs. Thank you for the spectacular service folks!!!

When you leave in the morning not needing a new car and then suddenly that may be the best option…read moreit can be a little daunting. The service guys were terrific and gave me a lot of option. As the new car became the better decision for me, the sales team was great. No pressure, lots of options and very helpful in my decision making. This is my 3rd vehicle in 22 yrs from this dealer and I'll always go back!

DO NOT GET YOUR CAR SERVICED AT MAZDA! If you want to read the lengthy story about why feel free…read more.. I recently moved to PA and needed to get my Mazda serviced. I had been taking my car to a Mazda dealership in CO to get serviced for years so I figured I would do the same here. Being new to the state I also just got an emissions inspection done a few months ago (this will make sense as you read further). Dropped my car off to get serviced and they asked when I would need it by. I told them at least by the end of day which they said would be no problem since I dropped it off at 9:30am. During the service I get a text about the status of my car. I click on a link and watch the video from the mechanic. The mechanic says I have a slew of issues. His recommendations included my brakes needing to be replaced, spark plugs to be replaced, and most concerning was "front suspension control arm busing was completely torn, and rear frame mount is completely torn." I contacted the service department to go over pricing and it was astronomical how much all of this cost, over $3,700! The lady also mentioned to me that the arm busing and frame mount alone "would not pass emissions inspection in PA". Which was funny because my car passed a few months back which I told her. She seemed very concerned about this. I had also just gotten new spark plugs and told her this as well and she said it was only a recommendation. I was not comfortable getting all these repairs done so I told her I wanted just the oil change and filters done. She told me she would contact me once my car was ready. A few hours later and I still did not hear from her. I tried calling the number and received a voicemail saying she was not available. I left a text and got an auto response saying the same thing. I waited another hour and ended up getting a message that they were closed for the day. Never received any communication from the service department, no text (and we had been texting back and forth about my car all afternoon), no call, no voicemail. As a paying customer expecting to get their car done that day, without any communication about my car needing to stay longer, I was very frustrated. Next morning I called as soon as they opened. The same lady that helped me answered. I asked her why they did not contact me about my car. She seem dumbfounded by this and said she tried and thought she left me a message. I told her I got nothing and that I would be happy to show her my call history and text history with them. She didn't acknowledge that this was any fault of hers or whoever else was working on my car. I asked if my car was ready and she said yes. I went there a few hours later when my husband was able to step away from work to take me. When I walked in she finally apologized to me. She said she looked at their system to see why I didn't get anything and it apparently went down that afternoon. Yet they can't call their customers if their system is down. Seems like a lack of customer service. I didn't want to argue, seemed pointless, so I paid and left. Few weeks later I take my car to Hampden Auto to get a second opinion. One a few minutes of glancing at my car they said there was nothing wrong with the front suspension control arm bushing and nothing wrong with the rear frame mount. My brakes were worn but didn't need to be replaced right away. Over $3,700 dollars quoted by Mazda over absolutely NOTHING!!! This inspection made more sense considering the auto shop I got my emissions inspection done at said none of these issues existed either. I always expected a dealership to have higher service prices but to completely make up recommendations and not thoroughly inspect a car before sharing information with the customer is careless. On top of the lack of customer service, very disappointing. Go elsewhere for your car services. Updated comment to owner...Tried emailing you but the email bounced back.

Might as well just buy a Toyota from Rahal and have it serviced here…read more The people are friendly, there's good coffee, there's a comfy waiting area, prices are competitive with other service providers, y'all get a free wash, and you can poke around checking out new Toyotas. I keep thinking about retirement and coming here to work ...

Inspection due headed to Rahal. Truck slowed down more and more. Towed by AAA to Rahal. Belt for…read morealtimeter was shredded. Had parts necessary to fix my 2000 Tacoma truck. Yea. Thanks again

Great sales and service team. Love my car and always get a lot of compliments from my neighbors and…read morefriends.

Had an exceptional experience with this dealership! The General Manager and Salesman went out of…read moretheir way to find me the right car, get it to me in a timely fashion, and answer all my questions leading up to, during, and after purchase. Highly recommend!

I will never go anywhere else! Family owned, genuine people, a smiling face to great you at the…read moredoor and trustworthy mechanics. Multiple years taking my car here and will never go anywhere else. They even replaced my key fob battery for me for free when I was in a pinch and needed to swing-by same day. Thank you Donny & Brindle!

Amazing people. They were very kind and helpful every time I've been. I've bought multiple cars…read morefrom them and loved them all.