Did a Kelly blue book eval got 3 calls at least 5 messages went in a sales person offered me 7,200…read morefor my truck went to complete the sale and they suddenly did not have a market. I'm not sure about buying form them but certainly not somewhere to sell a vehicle to, what a waste of time and effort.

Shady dealership. The sales agents and manager requested that I lie on the loan contract to say my…read moreco-signer lived at my residence for 6 months, when there is no record of him ever living in Pennsylvania. That's fraud and definitely illegal. When I refused to lie on a loan application, they said they could not do an out of state purchase. That's when I found out they listed my co-signer as the primary buyer WITHOUT informing me.

Salesperson Bianca went over and beyond her expectations. Jonathan in credit was great took the…read moretime to get the vehicle financed. Excellent service I highly recommend this place.

Very unprofessional. Took delivery of a vehicle on 4/4/26 seemed like a good deal at the time. Then…read more15 days later we got a call saying that the loan might not be funded unless we do a interview with the loan company or they will come and take back the vehicle. Also after 11 business days our trade is still not paid off. Very shady business. Buyer Beware!

Jon Mendez (sales consultant) was a person whose core values aligned with mine. This was made quite…read moreclear in conversation that had nothing to do with car buying and that is how I knew that I selected the right individual in helping me to make a major purchase. I was not familiar with Honda and Jon educated me with information which included history and value. I can conclude that his product knowledge and his step by step instructions on how everything operates made my learning experience easy. I know I can pick up a phone and call Jon and he will never be too busy to help. So Jon gets a 10 out of 10. Now I cannot say this about Dan Fry (finance director). Mr Fry reached out via phone after the sale about an insurance error. He was told that the mix had to have been on Faulkners part, my insurance has been the same forever. I did leave a message later for clarification to his voice mail. After 9 hours he had never called back with confirmation on the issue. Mr Fry gets a 0 out of 10 for being unresponsive. Jerrett Dehart (business manager) a nice YOUNG man who has a job to do but needs to know that NO means NO. Trying to upsell warranties on an already good product makes no sense. The price tag quoted was ridiculous ($4100.00) and then to add it to the sale and charge tax. I was paying cash for my car did it never occur to him that just maybe I would keep my $4100.00 in my account and earn interest and in not yours. The epic fail was when he had the wrong title and signed it and I caught the mistake. I give Jerrett a 6 out of 10 for just trying to do his job. In conclusion I will give the car detailers a 100 out of a 100. They are the real heros of the story. The car was spotless. Lacey

Faulkner came through and honored the warranty for my 2024 Honda HRV when the battery died well…read moreunder 30,000 miles.

I spent a lot of time researching for my first car I was going to get with payments attached. I was…read moreso excited to have a car with power windows for once. After researching I found that a Mazda3 would be my best option. With terrible credit at the time I was pretty short on financing options, but I decided to give Manheim Car King a try. I test drove a blue mazda3 and when home to deliberate. When I came back the dealer convinced me it was this grey one i was driving, I swear it wasnt. But after much questioning and some cocky guy in the office figuring out my financing and up selling me the shittiest warranty ever, I dropped $2000 on a down payment and drove off the lot. ONE week later, I heard a knocking. It got louder and louder, I took it to a mechanic and when I told them I just bought the car they told me to turn right around and go back - the engine is shot. Honestly, if I knew a little more about cars I wouldn't have bought a Mazda3 with a hitch on the back installed as this is not a towing car, but I digress. I took it back and they refused to help me. Refused to trade in or return. After screaming in showroom and telling them I would smear their name all over the internet they said I was "one tough cookie" and decided to pay for half my repair. Still cost me little over $800. 3 years later I have replaced the normal wear and tare, on top of a new TRANSMISSION, ENGINE, CLUTCH, STARTER, and the A/C doesn't work anymore. To name only the main things. I thought I was getting a great deal at $6000 - but with interest and repairs I have spent more then I would care to admit on this piece of shit and refuse to do anymore. I am now looking for a new car - and my advice to all of you is to not only research the cars you want, but the place you are getting it from. DO NOT go to a place that gets their cars from auctions if you can afford. Its a crap shoot and I'm terrible at gambling. The only thing this place did for me was get me a high interest rate loan that then repaired my credit a bit so I can now trade this hunk in. I still owe on the loan - but its so bad I'd rather cut my losses and be done with it.

I needed a car and I needed a deal. I went to the guys at Manheim Car King and they were wonderful…read more They helped me narrow down my preferences and they valued my trade generously. They have two lots, and when I was interested in a car at the Manheim location, they brought it up to Harrisburg for me to test drive the next day. I drove off the lot in a beautiful low mileage used Audi. Everyone I dealt with at the dealership treated me with respect and I felt they were honest and truly helpful- sort of the opposite of the stereotype of used car salesman. They earned my loyalty and my praise, so I wanted to recommend them to others. These are good guys who really want to put you in the right car for a decent price.

If you are looking for a low pressure car dealer, this is it. Matter of fact, you will be lucky if…read morethey contact you at all (other than their internet leads staff, which will hound the heck out of you). Numerous emails and texts were sent to various team members including Jeff Millar (General Sales Manager), Mike Johnson (General Manager), Mitchel Fogelsanger (Used Car Sales Manager) and Isaac Smith (sales consultant). More than the majority of these went unanswered. It almost seems like they don't want to sell you a car, but it could be that the one used car I was interested in (which was not a Kia) was being used by Mr. Millar as a demo and had put over 1500 miles on it since the car was listed for sale. Funny that he preferred to drive a different brand and pile on the miles than the Kia's that they sell. After more than a week of no communication, I figured that they did not want to sell a car so I went elsewhere.

Service department needs an overhaul. Communication needs to improve. Plus when you have a problem…read moreand escalate to someone in charge, they just tell you what you want to hear. Disappointing for sure. We usually drive to the dealership where we bought our car much further away. I would prefer the drive and getting reliable service to the experience we had the last couple of times.

Best place for notary work! Small business that does very reasonably priced work and friendly staff!read more

Troy and Farrah are the real deal. Within an hour they made us feel like family. Old Trail is the…read moreplace to go if you need a vehicle, a space to rent for your boat, title work or a notary.

Caleb has been nothing but courteous, knowledgeable, helpful, and professional in assisting both my…read moredaughter and I in our purchase of pre-owned Subarus. he follows up before and after purchase, and I'm looking forward to recommending more family members to work with him on their next vehicles.

Not so good about honoring warranties. Blind spot detector not working. Part not in stock. Made ne…read morepay for the part up front, then failed to call me when the part came in. couldn't schedule an appointment for a week all the while they're drawing nterest as the hold my money. Good luck, as Faulkner has a monopoly on Subaru in this area. Suggest finding another brand where Fulkner is not the owner.