I hired Tile and Grout King to reapply grout in the joints of our bathroom shower and at the base…read moreof another bathroom shower. We live in a new house and wanted a company that could deliver high-quality work matching our home's upscale finishes. The staff was friendly, and we enjoyed working with them. However, we were very disappointed with the outcome. We asked for a very thin line along the joints, but the finished product resulted in thick, uneven grout lines that stood out. For the other bathroom's shower pan, it was recommended to use grout rather than caulk. The grout applied was very uneven and looked as if a black crayon had been used. After spending several hundred dollars, we hired another company to complete the work. We requested another specialist from Grout Kings to handle our project, but they were inflexible and insisted that they could do it correctly. What was initially estimated to cost a few hundred dollars ended up costing a couple of thousand. I cannot recommend Grout Kings, as their work did not meet the quality promised online.

I have these folks come out and re-grout a fairly intricate custom tile shower. They did a…read morefantastic job, matching the grout color and cleaning up the tile. The guy who came out and spent about six hours doing the work was a young man who was extremely professional and hard-working. I asked him what his plans were for his career and he said that he was working his way up at the company. He was very impressive and the company has a good future if he's involved.

We hired Magnum tile to install a ceramic tile kitchen backsplash. Working with them was extremely…read moreeasy. They showed up on time every day and cleaned up afterwards. I had picked out some decorator tiles that I wanted to be positioned behind the stove area and was provided with an estimate for the surrounding subway tiles I chose. They provided recommendations regarding the color of the grout and brought samples. They checked with me at each stage of the process. The estimate for the materials was on point with a minimal amount left over. I couldn't be happier with the result . Alejandro did an excellent job!

Alejandro is awesome! He responds fast, is patient, and does great, meticulous work. He tiled our…read moreMaster Bathroom shower and separately installed a frameless sliding door. I highly recommend Mangum Tile!

Daniel is great at what he does. And works very professionally…read more He gets right to it and the results are so pleasing to see. Our carpet was very soil and we thought most would not come out. But, Daniel got them all out and it looks great. I highly recommend him for your carpet care. He's prices are also very affordable. Give him a try!

Prompt service, squeezing us in next day. Daniel was very fast in arranging and communicating back…read moreand forth to nail down the time. Thank you!

Worked out well replacing a few tiles in our kitchen, seemed professional. They were clean and…read morepretty quick.

Caleb's New Grout did an incredible job replacing my grout and caulking. They were on time, very…read moreneat, and performed the work quickly, professionally, and perfectly. My expectations were exceeded. I will definitely call upon them again and recommend their services to all.

We were dealing with ugly bathroom tiles and a big hole in the wall. I contacted three contractors…read moreand all three were comparable in pricing. One contractor didn't make a site visit. Another contractor couldn't start until two weeks later. Alex made a site visit and was very personable. With the lead time, we chose Alex. Right when we chose him, he wanted to start that day! I said OK. That afternoon the demolition began. In two weeks he completed the job. He will work around your schedule. We had a family incident and needed to push back the work a day. We also had to wait a few days for the faucet to be delivered. The hours are up to you. We were OK with his team working into the late evening to get the job done because we were down a bathroom. Vitali and Alex work really really hard and long hours. There were some up sale items, but we picked which ones we wanted. Our vanity was in bad shape; so we updated the vanity, sink, backsplash and faucet. Alex quoted us a great price and offered to do tile flooring which would have made the bathroom even nicer, but we decided that the flooring would be fine. Maybe save that for the next remodel. Going through any type of remodel or home update is emotional and risky. We did a home remodel years back and that's when we learned you can really only choose two of the three: quality, cost, or speed. With Alex we were able to get close to all three. Obviously your home is very dear, and there are small little things that you can sweat over. Your home will never be perfect. Not a year goes by without some work that needs to be done to my home. Things get old and break down. There are many things that I would do over, but everyday I go into my newly updated bathroom and smile.

Alex and his team demolished and tiled my fireplace from floor to ceiling about 10 years ago and…read moredid a beautiful job that still gets compliments from contractors. The entire project took about a week. I recently had Alex do the tile backsplash in my kitchen. Again, beautifully done and took 4 visits. Alex is extremely response, helpful, and accommodating, and his prices are reasonable. I will always go to Alex for my tiling needs!

Amazing results and truly professional service. We were just finishing a remodeling project when…read morethe floor installation team accidentally damaged several plank edges and surfaces. We contacted 1StopFloors, and Ark, who is absolutely fantastic, came out to help. He carefully assessed the situation and made a smart plan on what to repair versus what to replace, especially since we only had a limited number of spare planks. In less than two days, everything was fixed beautifully. The replaced planks blend in perfectly, and you genuinely can't tell which ones are new. The craftsmanship, efficiency, and attention to detail were outstanding. Highly, highly recommend 1StopFloors and Ark!

This is my second time to get Services from 1st floor. Their service is professional and gave us…read moregood suggestions. Also the final results look good. The price is reasonable.

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

We had our shower redone. I can't say enough positive things about this business. They came…read moreeveryday even Saturday and Sunday to get the job done. The young man only spoke Spanish. My Spanish is rusty but we were able to understand each other. Extremely happy with the outcome on the re-tire job. Thank You!!! So beautiful!!!!

They responded as soon as I submitted a request they worked with me on scheduling to accommodate my…read moretime frame. When he showed up to do the work, extremely professional started off with just doing some grout repair and a couple loose tiles. We then found numerous other loose tiles around 2 fireplaces and the entry to the laundry room. He was able to address all the issues at the same time without standing results. I highly recommend Lopez brothers tile.