John offered prompt and professional service. He cleaned up throughly and removed our old hot…read morewater tank. His price was reasonable and fair.

He presents as master plumber but not sure if he is anymore. He did the work but his receipts are…read moreincomplete, no information on anything. IN fact we are not sure if we can prove that he did the work for warranty. He refused to get permit from the City which we believe he was supposed to. He insisted getting cash!

Kyle arrived the day I called and completed the work within an hour. He is a very friendly and…read moreenergetic guy who kept us entertained while he worked. Kyle was very professional, efficient, and had pride in his work. Highly recommended!

The technician was great--professional, efficient, and able to clear my kitchen sink clog in about…read morefive minutes. Since he was already there, I asked him to look at a bathroom sink where the stopper wouldn't release, and he replaced it. Unfortunately, I was charged $530 for a visit that lasted only about 30 minutes total. The bathroom sink was already taken apart, and because I was traveling the next morning, I felt I had little choice but to approve the repair. I raised concerns via phone about the charge immediately after the work was completed, but no one followed up. I have also requested a detailed, itemized invoice multiple times over the past two weeks and have received no response. While I was pleased with the technician, the excessive charge and the company's lack of transparency and follow-up were extremely disappointing.

best plumbing company in Rochester N.Y hands down.....not going to waste my time telling my story…read moreon how they saved the day on some super hero stuff.... long story short if you do not call these guys first before any other plumbing people in Rochester. you'd have to be an idiot 2 not call these MASTER Plumbers! they are highly skilled at their craft *prices are superb 10 stars *service is beyond exceptional 10 stars! I wouldn't of wasted my Time writing all of this stuff if these guys wasn't as good. Call them First please and save yaself the Hassle...or don't idc. 100 stars outta 100 they different.. Fischer Plumbing & HVAC

Thank you so much to Fischer for showing up even sooner than estimated for our plumbing emergency…read more They fixed it in record time, provided a LOT of helpful information and told me what to watch out for in the future. They are now our go-to plumbing company.

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

came & said the hose wasn't on tight enough, 2 days later the hose leaked so I'll replace itread more

0n thanksgiving day our heat quit we had a heat pump bought from D'Angelo's Plumbing & Heating…read moreRochester NY. We paid a 1000.00 dollars for a warranty and thousands to put unit in. We paid 214.00 to have them come out to fix the problem .We also paid 100.00 to have them come out prior and explain the operation of the unit (which should have been explained when it was installed) We have had no proper heat for 17 days. They do not call or work on weekends. We have had 9 degree nights and under 20 during the day. They showed up with no parts that might be the problem (a fuse) took 7 days to get part just to find out there is another problem. Have not heard from them for 2 days (don't work or show up on weekends). They sold us an out of date unit that they can't get parts for . Talked to Dan he does not care to make us happy and hung up on me. We are using space heaters and the oven in the morning to get up to 68 degrees because I do not trust space heaters or stove unattended while we sleep. We got 2 emails from our power company saying we have use more power 14 days into this month than we did all of last month and Dan does not feel like he should reimburse us the 214.00 we spent to get them to fix the problem.

My daughter needed a new toilet installed. The kid they sent was so cocky. He said we needed a new…read morewater line put in and was sitting in his truck coming up with an outrageous estimate. I said we need the toilet. Finally he had to go pick one up. He charged me $700 for a basic toilet. Then he put a sign in the yard without our permission. Not a happy customer. Never again!!!

Not sure which worker, but one of the three men sent to my house on 4/10/2023 decided to help…read morehimself to money from my bedroom, Easter candy, weed, and my boyfriend's medication. Our plumbing work was taken care of, but don't hire these men if you expect professionalism. So violating and absolutely unbelievable. The owner and his friends are calling me a liar and a dirtbag on Facebook for bringing attention to this. Completely unprofessional.

Arrived within an hour of calling them. On Christmas eve, no less!! Thank you!!read more

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

I had a service call because my AC condenser fan was not running. The tech came the same day and…read moredid a good job replacing the capacitor. My disappointment was not with the work, but the capacitor he replaced costs them under $100 but was charged to me at about $330. To me this is price gouging and is a red flag that consumers should be aware.

I cannot recommend AP Plumbing high enough. These guys are the real deal! Fast service. Great price…read moreand everyone in the Company was knowledgeable and polite. I needed a new water line to the house and in 1 day, these folks did it. Cleaned up. My experience with AP Plumbing was refreshing and enjoyable. Thank you AP Plumbing, David Stanton, Auburn, New York.

Do not contact this company, trust me…read more Looking back, and after reviewing my records during a legal matter involving my rental property, I believe it is important to share my experience with AP Plumbing. I received an estimate of approximately $1,000 to remove an existing toilet and install a standard two-piece toilet, including an after-hours service charge. Based on my subsequent research and other pricing I obtained, I found this estimate to be significantly higher than what is commonly charged for a routine toilet replacement. What concerned me most was the lack of transparency regarding the pricing. I did not receive a clear explanation of why the work required after-hours service or what specifically justified the premium cost. For a standard toilet installation, I expected a more detailed breakdown of the charges. Because I could not justify the quoted price, I chose not to proceed with the work. My recommendation to other homeowners and landlords is simple: always obtain multiple estimates before approving plumbing work, especially for routine jobs. Taking the time to compare prices could save you hundreds of dollars. Based on my experience, I would not use AP Plumbing for routine plumbing services due to what I considered an uncompetitive price and insufficient pricing transparency.