I sent my daughter to the Q Street Omaha store because the website CLAIMED they do battery…read moreinstalls. SHE IS 9 MONTHS PREGNANT - DUE IN A WEEK !!! No one else was in the store and there were 2 people she could see working there. They told her "WE COULD NOT DO AN INSTALL at this time". She needed the battery to ensure she has transportation to the hospital when the time comes. Needless to say the two working in the store COULDN'T HAVE CARED LESS! Update your website if you can't do battery changes. WE WON'T BE BACK.

There were 4 staff members on duty who were more interested in visiting with each other than…read morehelping customers. While in the store I could hear the "F" bomb being dropped numerous times during their story time. So disrespectful and classless. What was even worse, while at the counter, 2 of the young counter guys continued to drop "F" bombs while ringing me up, they acted like I wasn't even present. The older staff member was standing in the doorway smoking a cigarette with the door open looking like he wanted to be anywhere but there. Customer service and respect have been lost. Plenty of auto parts stores, I will never spend another dime in an Autozone.

Anthony at Woodhouse Place Nissan exceeded my expectations. He was professional, patient, easy to…read morework with and provided great customer service. I did some browsing at dealerships across town prior to deciding to buy. I had been to Woodhouse Place Nissan a couple times and was always treated well. When I finally decided to begin the car buying experience, I once again returned to Woodhouse Place Nissan. Working with Anthony was great. He offered assistance and information without ever being pushy. After deciding test driving to cars (neither which I bought) Anthony still remained patient and great to work with. I told him exactly what kind of car I was looking to buy (Nissan Altima) and although the dealer did not have them, Anthony offered to have the it brought over from another Woodhouse dealer. Although I wanted to buy a car from Anthony, I continued to look at other dealers and was disappointed. I was either ignored, pressured, or the sales representative had a negative attitude. The customer service at the Woodhouse Place Nissan was unmatched. After test driving the Altima and having some final questions answered, I decided to buy from Anthony. I got a great deal. The financing department was easy to work with as well. After buying my first car at the Woodhouse Place Nissan, I still received great service. Anthony continued to check in and let me know that should there be any issues, he and his team would do there best to resolve them. If you are looking around or looking to buy, I highly recommend working with Anthony Vo at Woodhouse Place Nissan. You won't find a better dealer to work with and working with Anthony will be a pleasure. I highly recommend this dealer and sales representative to work with.

Eric helped me when I was buying a 2020 Honda Accord on Sept. 2nd. Very helpful and polite…read moreanswering questions. He has since followed up a couple of times to see how things are going and if I got my title (which I finally did last week). It was a pleasure working with him and also with Gary Combs later.

I purchased my vehicle from the 120th and Dodge St location and they were great. The service…read moredept... isn't so great. Every time I come here, they schedule me with Kreyton. He's dumpy, a bit slow, hasn't brushed his teeth in the last decade (he smells sooooooo bad ), usually doesn't have a clue what he's doing and ALWAYS tries to upsell me services I don't need and didn't ask for. I came in a while back for an oil change and relayed that when I reversed out of my garage that day, there is some squealing. He said they checked it out and nothing was wrong. Then tried to sell me $1300 worth of diagnostic testing only. Wtf?! Yesterday, I came it for a security part that was covered by them and he again tried to upsell me $1500 worth of services I didn't need or ask for. Every. Freaking. Time. Kreyton's greed and gross incompetence aside, there are other employees here who lack basic common sense. I recently had gotten a car wash and the power wash broke the driver's side hub cap. I called and the guy who scheduled my appt was fantastic. He put me on hold to make sure Woodhouse even had that specific hub cap in stock (they didn't), but he located one in Omaha that they could have within a couple days. Perfect! He told me they wouldn't even charge me any service fees bc it would take 5 mins to pop on the new hub cap. Great! Even better. I came in as scheduled. They worked on another issue plus supposedly replaced the hub cap. I was there for two hours total. And then they called my name to say that my car was done. A short, Hispanic male told me my car was all set and I inquired about the hub cap as I got out my debit card to pay. He then questioned me about hub cap because they hadn't done anything with it! What?! Two hours and you hadn't even addressed one of the two reasons I came in? Seriously? Then he asked me if I wanted the hub cap on my driver's side wheel replaced? Ummm no. Just hand it to me or throw it in the trunk? What kind of a stupid question is that?! Then he told me that they didn't have it in stock and I relayed that the nice man who scheduled me told me that he would have it for my appt. So zero communication is going on here. He came back a few mins later to tell me that they DID have it in stock and so I waited another 15 mins for them to replace the hub cap. All of this was included on the itinerary for my appt. So no one bothered to read it? Wow. Then the next day, Ricardo called me to schedule an appt for the services I just had done the day before. So clearly, the right hand has zero clue what the left hand is doing. I'm gonna start taking my car elsewhere to be serviced. I have zero confidence in Woodhouse after far, far too many bad experiences here.

Called ahead to confirm my oil change was complimentary. Get to my appointment a week later and all…read moreof a sudden its not free and the "system screens looked different today". Not my problem? Ended up paying normal price. I have had issues every single time with Hyundai and their service departments.

This truck parts drop runs like a well-oiled machine. The employees are nice, joking around and…read morehave a friendly smile when talking to me. it was a quick visit for of a turn off an item and they are very professional and got everything handled in no time

My rv crapped out on the highway. I managed to pull in their lot and they came out to me, checked…read moreit and fixed it same day. Every other repair place told me two weeks. These guys know their craft while being friendly and professional. Thank you guys!

Rick and his team of detailing specialists never fail to deliver. I have had two detailing…read moresessions with Diamond Detailing so far, and the results of their application of ceramic coating for my wife's daily driver have been absolutely incredible. I'm a very discerning customer, but what I've found is that for the very reasonable cost of a detailing session, your car will not only look showroom new but also be protected from the harsh environmental factors found in the greater Omaha area. You can trust Rick's team to give you the finest results, far and above the competition. And while you wait, be sure to peruse Rick's showroom. He offers the best known and latest car detailing chemistry under his own label and also from Griot's Garage and Adams. It's Christmas throughout the whole year in that showroom if you enjoy detailing your car yourself, using the best products. Trust me. You can be sure your favorite ride will get the care it deserves from Double Diamond. Give them a try!! I'll guarantee you don't be disappointed.

From the owner: Double Diamond Detailing Supplies specializes in applying our custom blended ceramic coatings as…read morewell as performing paint correction. In addition to our services, we also offer a full line of detail products to help keep your car clean.