terrible customer service, broke my package and made the claim process absolutely brutal to deal with. do not recommend this location. read more

Andrew at this location is AMAZING!! I work for Lexus HQ and we are doing a can drive for our local food bank. Our department decided to make a contest out of it so I had to cut equally sized strips from a roll of silver wrapping paper. Andrew saw me struggling and sprang into action with this huge measuring tool and an X-Acto knife. I couldn't have done this project without him! A+. read more

They're always so nice and personable busy or not. Really like this location. My husband goes for me at times and he's very customer service oriented. He has not complained once about the staff. read more

Jim, the manager, is fantastic, very customer focused and helpful. He called to say my 18 posters were ready for pickup and that he is available to help with any project and will ship it to other places if I am traveling. Great manager and awesome store in Allen, TX. read more

After not being able to get my poster printed at the Stacy Rd. UPS store. But I got excellent service & was able to get some last minute printing done here at FedEx! Thanks! read more

I came in to do a return the process was very quick and simple the lady there was very nice and helpful!

My wife was insulted and treated terribly by a counter person when shipping a package. She was totally ready with everything and he acted like helping check her out was some pain in the ass. Literally rolled his eyes. My wife is very patient and kind. You guys don't sell "things" you sell customer service. Happened on July 30 around 5pm. You might want to have a chat with him. read more

This location is easily accessible and has more than enough parking. I was worried that it would be a little packed with the holidays approaching but there weren't many customers inside. The store hours and signs were located on the front doors and easy to see. Inside the store was kept very clean and appeared to be well stocked with all your packing needs. There were numerous employees working all the different areas and the floor. I was greeted the moment I walked in. My only business today was to mail packages. Mark was super helpful and friendly. I had already packed and taped up my items and affixed the label. Mark let me know that they are currently running a promotion if packing and boxing items for the customer at no extra charge and that they were taking liability for the items. I wish I would have known that before I packed all my items myself! This will be helpful once I start mailing gifts! This location is convenient for me and the staff were great, I will use this place for all my shopping needs in the future. read more

FedEx Office Print & Ship Center - Hours - Shipping Centers Near Me - Allen, Texas

NICOLE is the BEST!! All the staff are amazing but she helped me and went above and beyond besides the fact that I was there 20 minutes before closing which I never like doing but as a student it sometimes happens. She satisfied all my needs and relived all my stress! She is a rockstar and deserves to be recognized! I will come back here for all my printing and shipping needs. read more

Super customer service. Arissa helped me with my return and was very friendly and knowledgeable. I have never had a bad experience at this FedEx Office location. read more

Convenient location. Equipment always works with a friendly helpful staff. Easy Fed Ex shipping option is helpfull for those last minute task. read more

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I hadn't been to this FedEx before. Nice and seems big once you're inside. People were nice and helpful. There drop off machine was not working so I did have to wait. But someone else did come out and help. This is close to my house. Great that it's a good store and close. read more

This was a very brief visit. I needed some information regarding some printing requirements. The interior is clean and well lit. Everything appears to be well organized. I saw some new employees being trained which is always a good thing. Luke was at the service desk and he was very helpful. He also provided me a discount coupon for my next visit. I was approached with an appropriate greeting. When I left, I received a thank you. Will revise an update as experience with this location increases. read more

FedEx Office Print & Ship Center - Good location and Starbucks next door! - Shipping Centers Near Me - Allen, Texas

Really awesome service by George. He was super friendly and very courteous. I highly recommend this FedEx Office to anyone that would like to have service with a smile. Thank you so much George you are an awesome agent. read more

This is a 24 hour location as previously mentioned, though it's been through some times where it wasn't; perhaps this is where the Yelp listed hours come from. The location is easy to get to off of US 75, has plentiful parking and there's a Starbucks nearby. Inside, there are many self service machines for copying, faxing, laminating, just about anything you'd need to do. You can bring your laptop, or use one of their desktops. They also have good staff who can help you with big jobs or need something special A decent selection of packaging materials, technical books ("Windows 7 for Dummies" was in evidence today) as well as greeting cards etc. The space is well lit and clean; you'd have no issues hanging out here in the middle of the night waiting for that big copy job to finish, and you can even get a sweet snack or soft drink to help you make it. read more

Went in for a quick drop off. The customer service was on point and they got me taken care of in under five mins. I'd recommend them.

Went in on a Sunday afternoon to print several color documents. We had a $10 off $50 coupon printed from the website. Since we had a large amount to print, we finished a session after we reached $50 so we could use the coupon again, which the assistant manager said we could do. My wife goes to the counter to apply the coupon and another worker, Arlen, was working the register. He rang up the coupon and said he couldn't give it back. I said, "but isn't it a generic code that can be printed over and over by anyone?" He said yes. So I asked "if we printed the same thing with the same code twice, it'd be fine?" To which he said yes again. So then I asked if I could borrow the coupon to make a copy of it and he laughed and said "nope." Then I thought, ok maybe they have to turn in a physical coupon for every time that code is used. But then my wife walked away and HE CRUMBLED UP THE PAPER AND THREW IT AWAY!! Arlen was a complete jerk to us for no reason at all! There was no reason he couldn't just give us back the coupon seeing as the assistant manager said we could use it again. read more

Yes it's that time of year when you have to ship xmas presents! When you do. Go see Mark at this FedEx shipping center. He will brighten your day. I sent two package and had them wrap them for me. No questions and no problems. It was an easy stop on a very busy day which I really appreciated ! I will be back the next time that I need to ship something !!! read more

I really like this place and thanks to the guy at the front for helping me. I was having trouble with my laptop and connecting and he was able to get me up and going. If you do not have a laptop handy, here's the place to stop into and handle printing needs if so! read more

I think FedEx corporate must have a policy it tells all their stores in making customers wait. Better yet, maybe that is the shipping industry in general. This FedEx office happens to be the local one I use monthly. I do like that you do not have to fill out a shipping slip when you go to this one, I just put everything in my envelope and get it overnighted and they ask me all the information. They told me this should be happening at all locations, but when I end up having to go to another FedEx Office location there is a 50/50 chance that the person up front tells me to fill out a slip. I always ask why and they look at me like I'm from a different planet. I then explain to them that this FedEx does not require it and always get a weird answer... "We're not on that system yet." The employees here for the most part are friendly and attentive. I probably wouldn't remain that nice after a long shift of having people wait in line for over 10 minutes to mail a package, so props to them. read more

I know a thing or 2 about being in the weeds as a former bartender and it may just be fedex, but Michael is making sure everyone is greeted when they walk in, lets them know he'll be with em, and hes running every register like a pro. Flying solo with a packed house happens to everyone, but making sure everyone leaves happy.. That takes skill. read more

Me & my girlfriend have been using a lot this fedex location for our mail purpose sending paracels for business purposes. I was thinking for long time to review this location and never really got a chance until now.. so i'm happy iv'e getting this chance to do it now and here we go.. The people working there are very nice and friendly..knowlegable and they know what they are doing (belive me some people in their business has no idea).. anyway it's conviniente to us since it's only few miles away from our place and the prices are o.k for the services were using..could have done a little lower prices that will make customers really happy...all in all i would definitley recommend this location! read more

Called to make sure the hrs were correct. Closes at midnight during the week. Perfect hours as Kroger offers fax but they stop at 8pm. read more

FedEx Office Print & Ship Center - Last minute needs met on time. This location is by my favorite spot Starbucks - Shipping Centers Near Me - Allen, Texas

Dee helped me tonight in McKinney. I couldn't have accomplished what I needed to get done without him. The copiers say self service, but they're still hard to figure out for the average person. Dee was courteous and patient and explained what I needed to know. Very good experience! read more

The print and go stations are LITERALLY running on dial-up internet. Everything was fine other than these dumb stations because I waited for 5 minutes only for the loading page to say network connection error when I tried to print from Google Drive. Absolutely horrible! Never use the print-and-go stations! read more

I've used this FedEx Office a few times now. I have to admit, it's convenient, nice that they are open 24 hrs a day, and the pricing...while a bit "high" in my opinion....is to be expected considering the service provided.I've dropped in at 2 am because of problems with my printer or home computer before, just to make sure that an important doc was printed or sent out to others. It's also nice to know if I forget to ship something, I can get up at 4 am, bring it to FedEx and then go back home to sleep.The staff is always willing to help, no matter the issue. They don't mind helping pack or providing advice.Pricing here is the only thing keeping them from a 5 star rating. read more

Positives: nice big, bright, clean store. Open 24 hrs. Tom is awesome. Negatives: WAY overpriced. Fedex offices always seem understaffed. No matter what time you go, you always end up just standing there for 15-20 mins AT LEAST. I've had a lot of experience over the years with kinkos/fedexOffice and the employees/customer service is almost always terrible. That said, an employee named Tom at this location was awesome. He was very good at his job and seemed to take pride in doing it well. He was very friendly and helpful in helping us and the other 2 customers who were there with us at midnight. Usually the late night staff is the worst and Tom was most certainly the exception to the rule and the only reason for the good rating I'm giving. We still had to wait a long time for service but Tom was the only one there after the other employee saw us waiting and then clocked out. read more

Good and fast services there. The staff is very helpful. I was looking to print some documents off my emails and fax them out. They made it easy as I was rushing. read more

Their hours listed on yelp and their website are incorrect. They are closed on Sunday and close at 3 on Saturday.

after waiting in line for 15 minutes, with only one person in front of me and a very slow employee behind the counter, i'm instantly reminded why I always go to UPS and not fedex. don't go here if you're in a hurry or if you don't want to wait. read more

The staff here have always been friendly and helpful to me, but this week they were exceptional! Kiri and Jennifer were patient and willing to go the extra mile to help me create photo canvasses for my daughter's wedding, even though my file quality was less than perfect. And they got them finished the same night! Thanks to the staff and especially these ladies! read more

They are open 24hours a day. That's one star. They are always super nice. That's 2. They print super quality super quick. That's 2 more. Pricing is the only hold up here. 40 pages printed in color on card stock $50. That's depressing. read more

If you don't want to ruin your precious day then don't go there. the staff (Jenxxxxx) was extremely rude and unprfessional. Horrible experience!!! Never go there again!! read more

This place has amazing staff that is willing to go the extra mile and very knowledgable. Especially Chad. a definite recomme d

I was very disappointed in ALL three of the workers there this evening. I was on the computer for basic services at $.25/min, asked the lady how to delete a job for print, as I am being charged for using the computer...she states she will be with me in a minute. I immediately removed my card and left that facility and will never be back. The customer she was working with says she could go and help me since I was being charged. My son stated after we left, the worker said oh she can wait. Had I known that I would have gotten their names and called the corporate office. read more

nothing to be remembered. Never try to drop a package in the afternoons. Always short of personal and not very polite assiting clients

horrible service, very mean lady. Said I could not ship my package, but would not tell me the reason, however i was able to send it out at another office easily. Don't go here!!!!! read more