Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!

This UPS location always does a fantastic job serving all of our needs! We do a lot of returns…read morehere, as well as some regular mailing. Everyone that works there does their job really well and is very nice. When the line is long, the wait typically isn't very long bc they work together efficiently. Robert is especially pleasant to work with! He always has a smile on his face and a warm, friendly air about him. And he never makes you feel bad for having lots of items to return, lol! :)

Robert and the rest of the team are always so nice, talkative and helpful. I go out of my way to…read morego to this location.

Great place and very convenient. Staff is always friendly. They notarize and can take passport…read morephotos.

Their hours show they open at 10AM but it's currently 10:14AM on Saturday, August 3rd and they…read morestill aren't open. We went elsewhere.

Great service always on top of the thing Quick professional…read more like drop my packages with them

11/17/23- Thursday…read more Store is very neat. Staff were very professional. I asked about the price of shipping a box to Japan.

I think it's a bit weird to review a UPS store, but honestly these guys make shipping or Amazon…read morereturns such an easy experience. I will always pick them over wholefoods to return Amazon items. There have been one or two not so happy ladies working there over the years, but in general the employees are polite, helpful with a good sense of humor.

cobee, somehow a manager and preventative of the store, was INCREDIBLY rude and unprofessional. I…read morehave never been treated with such little patience and respect in my life

The store gives absolutely incredible customer service! Gabby is such a delight and so helpful! The…read moreentire team is very friendly, especially the owner

Gaby the manager was rude, disrespectful and racist. She treated me and my elderly parents with…read moredisrespect and this was all for a simple notarization task. She refused to give me the store number. Editing this review to respond to the feedback that we just got from John, as a business owner I would suggest instead of being defensive about the reviews and being in a hurry to respond to them, take time and and ask questions to understand what is happening. . She was disrespectful, unhelpful and condescending . She refused to give me your store number so I could file a complaint with the UPS head office which I did as well. Suggestion -Drive down to the UPS on Custer Road to learn how customers should be treated and helped and then start coming to your own store to train your employees.

I came here to drop off a package to return. There were several people helping to take care of the…read moreline, and service was fast.

I went into the store today to go make some copies, and initially I could not get in the store…read morebecause the door would not work. The sensor wasn't working and I had to wait for someone to come out to go in, but that really isn't the issue. Just trying to be helpful and mention it to the staff, I told one of the employees that the door may be broken. He was nice and went and told the guy with the New York accent. I don't know if that's the manager or what he is. As I was making copies, I overheard him say "yeah, well, I don't know what to tell you. It's been working all day" in a very cocky and condescending way.... loud enough to where the whole store could hear it. I politely went up to the desk to let them know that I could hear him, and instead of acknowledging his behavior, he goes over and looks at the door. I explained to him that it wasn't really the door, it was the fact that I don't appreciate his comment. He then very insincerely apologized and mumbled something under his breath that sounded kind of like "fuck off" as he walked back in the establishment. Never once raised my voice or Karened out, and that was the response I got. I don't know how Fedex puts up with his behavior, but I sincerely hope that upper management sees this review.

They're always so nice and personable busy or not. Really like this location. My husband goes for…read moreme at times and he's very customer service oriented. He has not complained once about the staff.

terrible customer service, broke my package and made the…read moreclaim process absolutely brutal to deal with. do not recommend this location.