This FedEx Office Print & Ship location has everything you need to print, copy, laminate, and. ship. The self serve printers and laminator are easy to use. The interior is bright and open, with space to work and organize projects. There are even snacks available. Parking is easy with reserved spaces in front of the store. There are self service options but employees are helpful and friendly if you need assistance. read more

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After going to the previous location a few times, I recently made it to the new one. The space is new and shiny and very nice. Service is always hit or miss. Sometimes they're friendly, other times, not. I placed a print order online and whoever originally helped me was attentive via email, but I had to follow up for the status of my order. Everything was printed correctly and I was happy with the order. I also find pricing is reasonable for most printing services. read more

FedEx Office Print & Ship Center - Printing Services Near Me - Carmel, Indiana

Chilvary & customer service is so dead! Three men working see me come grab a dolly, load an awkwardly long box, tote it in and just stared at me. No HELLO, sorry we were to busy to help, acknowledgment of me being a human AT ALL. Thank goodness I'm a bodybuilder. To top it off I asked if there was anything to place on the edges like when it was shipped to me. The sarcastic response - all I have is tape! I think it's 50/50 ind. store vs. fed ex at fault read more

FedEx Office Print & Ship Center - Smart screen box - Printing Services Near Me - Carmel, Indiana

Chris was the best helping us printing a label. He made sure we were taking care of from start to end.

I couldn't get my home printer to print a document for me. So I drove up here. I went to the counter and said I needed to get ten color copies on card stock. The person behind the counter with purple hair informed me that it would be quite some time because they had 1000 copy color print job in the works but I could email it and print it myself. I'm a 50-year-old man that is not text savvy. I think Lilac could see that from my facial reaction. They helped me get everything done in the self service area and was very patient and just exuded customer service. read more

I can say I was very impressed with this FedEx Office & shipping center. I came to drop off my AT&T u-verse equipment to be shipped back to AT&T, and it was very simple with no issues. I gave the clerk my account number and phone number and he printed off a receipt for me, and I was good to go. The clerk was very nice and very professional! He took care of everything for me with no issues whatsoever. I was in and out in less than five minutes! This was definitely worth the time and effort to get my equipment taken care of! I will definitely come back to this store if I ever need to have something shipped, because they definitely know what they are doing here. Great customer service!! read more

This place is my go-to for last minute printing and packaging help. The printers work great and I love that you can bring your laptop, email documents to the huge printers, and then have them print for you. It always ends up being more expensive than I would've guessed, but the staff are willing to help you so that you can get in and out quite quickly. read more

My first interaction with the man at the register was short, he was unable to help me . I purchased some files from Etsy and wanted to print them. He gave me a paper with an email address to send my file to. I needed help figuring out how to get my download off my iPhone - I'm not techy unfortunately . I asked if there was anyone that could help and he no, everyone there has an android . I went out to my car in 30 degree weather , as there was no place to sit - determined to figure it out . After a while , I received 2 codes from. FedEx to use. I went back in and he said that I needed to use the self service and send it to a different address. When I explained the size I wanted , he said I would need to go to the next counter . The bright side of the story is that an amazing young lady Pella , walked me through the entire process at the self serve and saved me money . What a delight it was to work with her . I hope she can be recognised by her employer for her excellent customer service ! read more

FedEx Office Print & Ship Center - Super Bowl bingo - Printing Services Near Me - Carmel, Indiana

Employees are nice, but there are few and far between of them. This location is always busy no matter what time I drop something off with lines to the door. They need more staff. Would have higher ratings with more staff members. read more

I am a regular customer requesting a place to pick up paid, completed orders. Recently, my wait has been nearly 10 minutes with only one person ahead of me in line. There are multiple people working who greet me and say someone will be with me in a minute. It's never a minute and they never stop what they're doing to help the customer in the store! It would take 10 seconds to grab the box, but no one ever offers, so I wait. The fed ex side of the store helped 8 people in the time it took me to get my copies today; there was not ever a line. Please consider an alternate process! I love the quality of the products and services, but the wait to pick up a completed, paid order is really frustrating! read more

This location, which I have been to multiple times, has always been a quick and easy process. The staff is always nice and friendly, and from my experiences, they are following the mask and social distancing policies. I was in there on Saturday to deliver a package to my friend in Florida. I paid for the standard shipping which was 3-5 business days (around $12) it arrived on Tuesday, so two days early! The staff member who was helping me was very genuine and seemed to actually care about myself and the job she was doing. She asked me a list of questions regarding shipping preferences and worked with me when I asked her to clarify what some of the questions meant. This may be standard to all FedEx stores, but I love the emailing of receipts and delivery confirmations, very user-friendly and allows me to opt-out of paper copies. The entire process took around 7-minutes and they have a well-staffed store that can take care of multiple customers at a time. I am always shocked when I walk in because I forget they have an entire store, from shipping boxes, to mail pouches to many different kinds of stationery and gift styles! An added bonus, they have a station that allows you to have no contact with employees to print shipping labels. I will definitely be going back to this store whenever I have to ship a package or need stationery! read more

I stopped in to use the self service copiers. The place was swamped. Twice I waited in a long line to ask for help with the copiers, twice they answered my question as quickly as they could and disappeared. When I noticed that the copier could not do one-sided (the 2-2 button could not be deselected) and thought, "should I wait in line again" I told myself no. I left. read more

I had a poster print nightmare. Derrick got it done. He is the BEST! Very knowledgable. Very polite. Great customer service.

Went here yesterday to ship a laptop down south and got good service as the local copy center so they couldn't ship lithium batteries or that I would have to pack it myself. read more

We couldn't get our home scanner to work and had to scan an important document, so we ran over here. You can't scan documents from their copiers--you have to use their computer workstations, which start at about $0.49 per minute. There are posted instructions on each workstation and the kiosks are fairly user friendly, but there's not a lot of information about which tier of service you need to pick to start with, so we ended up wasting several minutes' worth of time after we picked the basic level and then realized we needed the $0.79/minute level instead for scanning. We scanned the document and were surprised to see how poor the quality was--the original copy was good quality, but the scan looked awful. We changed the dpi of the scanner and tried again with the same result. We ended up having to go up to the counter and the associate scanned it from behind the counter with a much better result. She also refunded us the money from the computer workstation, which I thought was nice. Pro tip: you can't email your scanned documents to yourself, so bring along a flash drive. We didn't have one handy, so we bought their cheapest one ($8). read more

I use this specific FedEx Office Print & Ship Center for all my shipping and printing needs for work! Their staff is incredibly helpful and goes above and beyond to ensure you are getting the best bang for your buck. I needed to order flyers for work and their team suggested I print the flyers as postcards - this suggestion saved my team about $800. From a shipping side, make sure you come prepared with all the info (address, when you need it there, declared value). When they are busy, it's helpful to have all that information up front. read more

I just witnesses one of the rudest displays of customer service I have ever seen. The boy behind the counter was horrifically rude to the man in line in front of me. The gentleman appeared to not speak english as well as some. I don't know if that was the boy's issue but the way he spoke to the man was nothing but rude and snarky. There seemed to be a miscommunication about a name on an email or something petty. The customer asked about it and the employee proceeded to shove the packing slip into the customer's face. The employee's entire demeanor was nothing short of snide and contemptible. This happened on May 6, 2022 at around 9am. read more

What can I say about it. Slow. Slow. Slow. Would be nice to be acknowledged by a staff member. Would also be nice if they had more help. It gets the job done but don't be in a hurry! read more

I print a lot with FedEx and always had great experiences at the Fishers location. this location is awful. Today I encountered a person by the name of Derek who was incredibly rude and unprofessional. So unfortunate. read more

Very, very pleased when I needed to use this location today. I had to get back a bunch of computer equipment to my previous employer and walked in a bit like Santa with a huge bag I needed to pack up and send. Courtney was awesome let me just drop everything off, gave me my receipts, and got it all packed up to be sent out. I'll definitely be back !! :) read more

I shipped a laptop computer - just the flat, square laptop - and asked FedEx to package it. I knew there would be a fee for this, but expected it to be maybe $8-$10. I was so wrong. The packaging fee alone - not including shipping - was $25.00. I was astounded. I paid it - I didn't have a choice at the moment - but lesson learned there. I will never again ask FedEx to package an item. I highly advise against using this service, unless you enjoy the feeling of being helplessly gouged. read more

First impression, not very friendly. I needed 500 copies done, not realizing it was an all day project, asking when they would be ready she said a few hours. Ok.. I then needed to choose paper type and she mentioned something about pounds.. Sorry i said dont know much about paper.. So huffed and walked around to 2 machines and grabbed the ones i asked about which i thgt was nice, but not with her crappy attitude, she put them on the counter and said," theres a big difference between these,". Almost saying duh cant u tell?!? So she said she would call when ready.. Never got a call.. I called the following morning and like no big deal, the lady said, "i was letting people sleep in before i called.. Lame.. Why werent they ready the day i dropped them off, since it was 1030am.. It took a day for 500 copies?!? Good to know!!! read more

This review is an update to my previous review at this location. I am quite pleasantly surprised to say that there has been a major increase in the star rating! They have redeemed themselves today in a major way. The person who was helping us out today was fast, efficient, extremely helpful, and made our visit very easy. Add to that an absolutely fair price, and you have a five-star experience - hands down. read more

Prior to placing an order here I called Office Depot to talk with them about a large special order. They confirmed they could do it, by my deadline. I spent an hour trying to figuring out their website and upload documents, an hour! Only to find out they couldn't do it by my deadline! I spent 10 minutes on FedEx website and they beat the deadline by 3 days! Plus the work was incredible! Will totally use again! read more

We stopped by to do some printing. There are three machines to the right that you can self-print on. We attempted to print from the options provided including print from google drive, print from onedrive, or email FedEx with attachment for a code to print from. None of these worked and we tried all three machines. When I finally went to the desk for help I was told they weren't set up to print from the cloud, as the machines suggest are an option. The email to FedEx didn't work either. They offered to print from their desk and then shared it was a higher fee. I questioned why the options are there if the machines aren't set up and suggested they perhaps post a sign that it isn't an option. The response was that FedEx is a global company, this is new technology, and you can't expect them to be able to update everything in a timely manner. We left in search of another option and won't choose this site or another FedEx site. I suggest you bring a USB if you need to print there. read more

I was in this FedEx to mail 2 envelopes. The customer service I received was terrible. The associate Joan was total rude. She acted like I was an idiot because I asked which form to fill out. She was very unfriendly. I felt like I was bothering her even when I was ready to be rung up. Since this business is a retail type establishment your except employees that know how to be at least personable. I can go to the post office and get better customer service then I did here. Heads up Fed Ex in Carmel people will go else where if your employees are rude. I am new to Indiana and your business has the honor of being remembered by me for the first place in Carmel I met an unfriendly person. read more

Place is brutal. No real desire to help paying customers. I will only use this as a last resort. I only needed to pick up an online pre-paid order. read more

Perhaps the most rude staff I've met in any establishment. It takes a lot for me to say that, but either they must hate their job, or just people in general. I'm not sure which. Far better places to take my business. read more

Many people commented on the rude staff but I was helped efficiently and mainly have self-served while here. I love the easy laminator and that you can print, laminate, mail and more all in one location. It's super quick and easy and the late hours are helpful! read more

Came in at 9:30 on a Friday night to get some stuff printed for work (I know, right?!) and they were able to square me away very quickly. Would come back. read more

I went to this FedEx location a few weeks ago to print and mail a simple 1 page black and white letter. I had my 5 yo daughter with me who was quietly looking at the merchandise in the store part of their location. I occasionally would call out to her to make sure she was doing OK and check her location since the shipping desk doesn't face that part of the store. The clerk was incredibly rude and made a comment about using a babysitter if I was so concerned about my child. Wow, speechless! I will gladly take my business elsewhere from now on. read more

Some of the worst customer service I've ever experienced. It only came from one associate, but it was enough to make me take my item across the street to the UPS store and ship it with them. read more

Came in here to print a large manual for a certification exam. They charged me the full amount but only printed half. When I returned they rudely informed me it was illegal to duplicate the material - which they did the first time. Even if you have to tell me no a little empathy goes a long way. Rude staff. Long wait times. Avoid if you can. read more

I'm really happy with the service at this location - things always go smoothly and the workers are very friendly. I'm mostly leaving this review about my most recent shipment though: fragile, glass antiquities that had to make it all the way to China! I was pretty worried and could have sworn they'd be broken by the time they reached their destination. However, FedEx said no problem, packed it up to survive a nuclear bomb, and behold: they made it there in whole, original pieces! I am so relieved and from here on out I will use this location to ship gentle items. read more

Went and dropped my package off the lady scanned and said I was all good to go! Easy! And fast!

I had one of the worst experiences when I went in. First off, let me start by stating that I am usually very friendly and easy going when it comes to things and it takes a LOT to make me upset. I went in on Tuesday night to go print a very important paper that I had spent several months refining and was so excited to print. I get there only to find that half of my pages were printed in the wrong color while the other half was the right color. It was messed up, fine, I figured whatever, they can reprint it with another printer. They printed it the second time and it was still messed up, this time the blues were showing up as gray. Fine. I asked the lady on shift what I could do and why this was happening. She told me that they didn't color correct which I was immediately able to understand however that did not solve anything because half of my pages were printed in the right color while the other half was some weird off color. The error wasn't consistent which was my problem. She made me go home, check my file, make sure it wasn't an error on my part even though the PDF showed the colors were exactly the same when she zoomed in to compare. I called the next morning to speak with the manager and had the pleasure of speaking with the assistant manager, Amy who had a serious attitude with me that really set me off. I started off the conversation asking about the 20% discount Carmel DECA students were supposed to receive because we partnered with them and her response was that her manager, Laura, has poor communication skills and failed to inform the employees. She basically trashed her own manager to a customer. If there is an issue between, that is not my problem, I simply was asking about whether or not they would honor it since it was a deal the school made with the Carmel location. Moving on from that, I decided to inquire whether or not I would be compensated for the trouble I had to go through the previous night. Typically, when you go somewhere and you have a bad experience, you are given your money back plus some sort of compensation for the inconvenience to make it up to you. When I asked, Amy was probably one of the rudest people I could have ever dealt with and told me that she wouldn't do anything other than give me my 20% which, let me remind you, was something I SHOULD be already receiving. I was so disappointed in the poor customer service present here. If I come in wanting to print something, I should be able to walk out with what I went in there for. I spent close to an hour that first night and would have had to return again, wasting more time and gas to get something I should have already gotten the first time around. I am so disappointed with Kinkos and will NEVER return. I have already told DECA kids to go to UPS instead. I went in there one time, asked them to print my paper and left within 20 minutes with the perfect copies I was looking for without any attitude from any employees. My message to the print shop: If this is how you run your company, you need to seriously rethink it because this was such a terrible experience and I know plenty of others who had similar experiences. You are a company that specializes in print services as well and it sure doesn't seem like it. My dad could have printed better quality from his work printer and done it right the first time. read more